WSQ Soft Skill & Business

WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
  • Promote holistic development of the workforce through technical and generic skills and competencies;
  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
  • Encourage lifelong learning.

Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

For more information on WSQ and the eligibility, click here 

For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.

WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.

The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.

We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework. 

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  • WSQ - Google Workspace for SMEs - Boosting Efficiency and Collaboration

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    41 Review(s)
    Elevate your SME's productivity with our comprehensive Google Workspace course. Gain skills to implement policies and manage content on Google Drive, ensuring your organization’s data is well-organized and accessible. Learn to create and curate documents, spreadsheets, and presentations using Google Docs, Sheets, and Slides. Additionally, maintain and utilize tools such as Google Forms, Jamboard, Gmail, Calendar, a....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Impactful Leadership Framework

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    13 Review(s)
    This WSQ Impactful Leadership Framework training equips current and aspiring leaders with the mindset, tools, and practical skills to lead high-performing, service-oriented teams. Centred around four key pillars—Self Leadership, People Development, Problem Solving, and Measure & Vision—this course empowers leaders to align team behaviours with the organisation’s values, mission, and long-term vi....
    $940.00 (GST-exclusive)
    $1,024.60 (GST-inclusive)

    before funding and GST

  • WSQ - Implementing Digital Facilities Management System

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    4 Review(s)
    This course is meticulously designed for professionals seeking to implement and manage a digital facilities management system effectively. Beginning with an introduction to smart facilities management software, participants will explore the benefits of digitizing facilities management, including increased productivity and risk mitigation. Detailed instructions on setting up work types, service types, problem codes fo....
    $1,500.00 (GST-exclusive)
    $1,635.00 (GST-inclusive)

    before funding and GST

  • WSQ - Improve Your Business with Excellent Customer Service

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    16 Review(s)
    This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - ITIL 4 Foundation Training

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    12 Review(s)
    The ITIL 4 Foundation training course offers IT professionals a comprehensive introduction to the ITIL 4 framework and IT Service Management (ITSM) concepts, with a strong focus on delivering high-value service management. Participants will gain a solid understanding of essential service management concepts, including value co-creation, service relationships, and how to balance outcomes, costs, and risks effectively.....
    $1,300.00 (GST-exclusive)
    $1,417.00 (GST-inclusive)

    before funding and GST

  • WSQ - Managing Business Disruptions and Continuity

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    WSQ ISO 22301:2019 Business Continuity Management System equips professionals with the skills to build, implement, and evaluate business continuity strategies aligned with the ISO 22301 standard. Learners will gain insights into forming effective BCM teams, conducting cost-benefit analyses, and developing continuity plans that safeguard critical business operations. The course provides structured methodologies for as....
    $1,000.00 (GST-exclusive)
    $1,090.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering Agile Project Management for IT Projects

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    3 Review(s)
    Accelerate your career in software development with our comprehensive Agile Software Development with Scrum and DevOps course. Gain invaluable insights into Agile principles, Scrum frameworks, and DevOps practices. Learn how to plan, execute, and deliver software projects efficiently while working within a team. By the end of this course, you'll be proficient in Agile planning, sprint cycles, as well as setting up an....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering Notion for Content, Project, and Database Management

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    3 Review(s)
    Dive into the world of content management with our "Content Management with Notion" course. This program is meticulously designed to empower participants with the skills to implement and adhere to organizational content management policies using Notion. You'll gain hands-on experience in posting and updating content while ensuring it aligns with the latest content creation and curation standards. The course also focu....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering the Art & Science of Working with People & Teams using DISC AsiaPlus

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    30 Review(s)
    Mastering the Art & Science of Working with People & Teams” is designed to help professionals at all levels strengthen their leadership capabilities and enhance team collaboration in today’s fast-paced work environment. By leveraging the DISCAsiaPlus model, this course provides actionable insights into personality-driven behaviors, empowering participants to lead with authenticity, adaptability, and preci....
    $1,200.00 (GST-exclusive)
    $1,308.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    29 Review(s)
    This WSQ course empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizational....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    31 Review(s)
    This WSQ course equips participants with the skills to identify early indicators of workplace conflicts and minimize their impact on team collaboration. Participants will learn to assess conflict situations, determine root causes, and apply conflict resolution strategies sensitively. Through the use of communication and negotiation techniques, this course focuses on resolving conflicts effectively and fostering a pos....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Microsoft Copilot for HR Recruitment

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    5 Review(s)
    Microsoft Copilot for HR Recruitment equips participants with practical skills to apply Microsoft Copilot and AI agents to improve candidate screening, interview preparation, and recruitment decision-making. The course focuses on using AI responsibly to support HR professionals throughout key stages of the recruitment process while maintaining appropriate human oversight. Participants will learn how to use Microsoft ....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - Project Management Professional

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    6 Review(s)
    This course, Project Management Professional Training, is designed for aspiring project managers to gain critical skills needed for PMP certification. The course covers the full project lifecycle, starting from aligning projects with business objectives and identifying stakeholders to developing comprehensive project plans. Learners will explore project governance, compliance, and the strategic value of projects with....
    $1,560.00 (GST-exclusive)
    $1,700.40 (GST-inclusive)

    before funding and GST

  • WSQ - Project Management with Generative AI (GenAI)

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    33 Review(s)
    This course, Project Management with Generative AI (GenAI, provides a comprehensive framework for leveraging Generative AI in project management. Participants will learn to develop project parameters aligned with business requirements and use GenAI to resolve project delivery challenges by optimizing resources and budgets. This course emphasizes the importance of anticipating risks and devising mitigation strategies ....
    $900.00 (GST-exclusive)
    $981.00 (GST-inclusive)

    before funding and GST

  • WSQ - Scrum Master Fundamentals for High-Performing Teams

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    2 Review(s)
    This WSQ Scrum Master Fundamentals for High-Performing Teams equips learners with essential knowledge and skills to implement Agile Scrum practices effectively. The course introduces Scrum foundations, covering Agile principles, Scrum frameworks, and core roles, including the Scrum Master as a servant leader, Product Owner, and Development Team. Participants will learn to manage role responsibilities while fostering ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Service Branding Strategies to Elevate Your Business

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - STEAM Sustainability Professional Lesson Plan Development

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    This course, STEAM Sustainability Professional Lesson Plan Development, equips educators with essential skills to design and implement effective STEAM lessons using the DDMTS model. Participants will explore key instructional methods, develop lesson plans, and adapt learning environments to meet diverse learner needs. Emphasis is placed on managing group dynamics, providing targeted feedback, and using technology to ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Strategic Mergers and Acquisitions - Valuation, Risk, and Integration

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    2 Review(s)
    WSQ Strategic Mergers and Acquisitions – Valuation, Risk, and Integration equips professionals with advanced knowledge and tools to manage the full M&A lifecycle. Learners will explore financial instruments, business valuation methods, and strategic deal structures to enhance organisational value and shareholder returns. The course includes real-world forecasting and financial impact analysis, enabling particip....
    $1,000.00 (GST-exclusive)
    $1,090.00 (GST-inclusive)

    before funding and GST

  • WSQ - Unlocking Business Potential with Strategic Negotiation Tactics

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    18 Review(s)
    Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....
    $750.00 (GST-exclusive)
    $817.50 (GST-inclusive)

    before funding and GST

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