Communication

Make your next learning investment count by connecting it to a practical outcome. Explore Communication at Tertiary Courses Singapore and handle everyday business challenges with clearer priorities, better conversations and structured action. Designed for managers, team leaders, business owners and professionals working across people and projects, this collection gives you a starting point for choosing training around the work you actually want to do. Make your goal specific: a better deliverable, a clearer decision or a task you can handle with greater confidence.

Start your shortlist with the courses listed here, including Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success and Unlocking Business Potential with Strategic Negotiation Tactics. Use these options to explore planning, stakeholder communication, collaboration, decision making and practical problem solving, then compare the individual outlines to find the right scope and level. You do not need to master every topic at once. Choose one priority, build a sound foundation and extend your learning when you are ready for the next challenge.

Give your learning plan a head start: write down one real team or business challenge, the people involved and the outcome you want to achieve. Bring that brief to your course selection or enquiry so the discussion can focus on a useful outcome. Consider how you will practise afterwards, what a good result looks like and who should review it. For teams, align the learning goal with a shared workflow and agree how colleagues will apply the new skills together.

Ready to take the next step? Browse the course outlines, check prerequisites, schedules and fees, and shortlist the training that fits your goals. Contact our team with your role, current experience and preferred outcome for help choosing a course or discussing a team training enquiry. Discuss your training goals on WhatsApp. Start with one relevant capability and build a learning pathway you can act on. Share your intended use case with us so we can discuss a practical starting point and a suitable next step.

WSQ - Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
31 Review(s)

This WSQ course equips participants with the skills to identify early indicators of workplace conflicts and minimize their impact on team collaboration. Participants will learn to assess conflict situations, determine root causes, and apply conflict resolution strategies sensitively. Through the use of communication and negotiation techniques, this course focuses on resolving conflicts effectively and fostering a pos....
$800.00 (GST-exclusive)
$872.00 (GST-inclusive)

before funding and GST
WSQ - Unlocking Business Potential with Strategic Negotiation Tactics
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
18 Review(s)

Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....
$750.00 (GST-exclusive)
$817.50 (GST-inclusive)

before funding and GST
WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
29 Review(s)

This WSQ course empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizational....
$800.00 (GST-exclusive)
$872.00 (GST-inclusive)

before funding and GST
WSQ - Communicate with Confidence: Optimize Your Strengths for Influence & Impact
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Effective communication is essential for leadership, collaboration, and professional success. This course explores best practices in workplace communication, helping participants align their communication strategies with organizational culture. Learn to master non-verbal cues, enhance storytelling techniques, and develop vocal mastery to establish a strong professional presence. Participants will also discover how to....
$930.00 (GST-exclusive)
$1,013.70 (GST-inclusive)

before funding and GST
CASL - Conflict Management
- CASL
- SFEC
- Absentee Payroll
- MCES
This course equips learners with the practical skills to recognise workplace conflict early, hold the conversation that de-escalates it, and reach an agreement that holds.Learners will manage conflict by identifying its sources, applying negotiation, mediation and consensus-building techniques, and reaching resolutions that protect working relationships and organisational interests. The course covers conflict types a....
$500.00 (GST-exclusive)
$545.00 (GST-inclusive)

before funding and GST
WSQ - Customer-Centric Branding and Communication Tactics
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This WSQ course equips learners with essential branding and communication strategies focused on aligning brand messaging with customer insights and stakeholder expectations. Participants will learn to craft compelling brand concepts that emphasize product or service value, while effectively managing internal and external stakeholder communication. The course covers how to assess brand reputation across social media a....
$1,000.00 (GST-exclusive)
$1,090.00 (GST-inclusive)

before funding and GST
Business Negotiation Masterclass

2 Review(s)

Business Negotiation Masterclass equips you with the strategies, techniques and confidence to negotiate better outcomes in business, whether you are closing a sale, agreeing a contract, managing suppliers, resolving disputes or negotiating internally. Skilled negotiators create value for both sides, protect their interests and build lasting relationships. The masterclass is designed for managers, sales and procuremen....

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

before funding and GST
Communication Masterclass

26 Review(s)

Communication Masterclass helps you communicate more clearly, confidently and effectively at work, whether you are speaking with colleagues, managers or customers. Poor communication is behind many missed deadlines, conflicts and lost customers; strong communication builds trust, collaboration and results. This masterclass is designed for executives, team leaders, managers and customer-facing staff who want practical....

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

before funding and GST