Course Information

  • Sessions 1 day
  • Duration 8 hrs
  • Level Beginner
  • Assessment 1 hr

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Interviewing
TSC Code
RET-PMD-4003-1.1

Funding Validity

Funding for this course is valid from 29 Nov 2024 to 28 Nov 2026. Register and complete the course within this period to qualify for funding support.

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Manage interview in accordance to legal, ethical, socio-cultural considerations and interview objectives.

  • LO2: Tailor structured interview questions using generative AI to various interview types.
  • LO3: Provide feedback on interview outcomes and areas for improvement.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Microsoft Copilot for HR Recruitment

Course Code: TGS-2024051421
  • WSQ
  • SFC
  • PSEA
  • SFEC
  • Absentee Payroll
  • MCES
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What's This Course About

Microsoft Copilot for HR Recruitment equips participants with practical skills to apply Microsoft Copilot and AI agents to improve candidate screening, interview preparation, and recruitment decision-making. The course focuses on using AI responsibly to support HR professionals throughout key stages of the recruitment process while maintaining appropriate human oversight.

Participants will learn how to use Microsoft Copilot and AI agents to review candidate information stored in SharePoint, extract relevant qualifications, skills, experience, and competencies, and organise candidate information against defined job requirements. They will explore how to establish appropriate screening criteria and metrics, develop structured candidate evaluation frameworks, and use AI-generated insights to support consistent and evidence-based shortlisting decisions.

The course also covers the use of Microsoft Copilot to generate role-specific and candidate-appropriate interview questions based on job requirements and candidate profiles. Participants will learn to develop structured interview rubrics, competency-based assessment criteria, scoring guidelines, and evaluation methods to improve the consistency and quality of interviews.

Through practical exercises, participants will use Copilot to create simulated interview practice sessions, generate interview scenarios, evaluate responses against defined rubrics, and provide structured feedback. Emphasis is placed on responsible AI practices, data privacy, fairness, bias mitigation, human-in-the-loop review, and ensuring that final recruitment decisions remain appropriately governed by HR professionals.

This course is part of our AI training in Singapore, where you can browse all our AI courses. See more Microsoft Copilot training.

WSQ Funding

Full Fee $400.00 Before GST
GST $36.00 9% of fee
Baseline Nett $236.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $156.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible companies can use their $10,000 SFEC to cover up to 90% of out-of-pocket course fees for classes ending on or before 30 Nov 2026. A redesigned SFEC starts on 1 Dec 2026.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal FormSubmit PSEA Form

Course FeeBefore Funding

$400.00 (GST-exclusive)
$436.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Microsoft Copilot and AI Agents for Candidate Screening

Topic 2: Microsoft Copilot for Candidate Interviewing and Evaluation

Topic 3: Microsoft Copilot for Recruitment Automation and Decision Support

Assessment

  • Written Exam
  • Practical Exam

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

  • Microsoft 365 Copilot – a training account will be provided

Hardware: Windows PC or Mac laptop

Funding Eligibility Criteria

Self-sponsored learners (individuals)

  • Singapore Citizens and Singapore Permanent Residents aged 21 and above.
  • Up to 50% course fee funding. Singapore Citizens aged 40 and above receive up to 70% under the Mid-career Enhanced Subsidy (MCES).
  • Singapore Citizens aged 25 and above can pay the remaining fee with SkillsFuture Credit.

Company-sponsored learners

  • Singapore Citizens and Singapore Permanent Residents who are direct employees of the sponsoring company.
  • Up to 50% course fee funding, or up to 70% for employees of SMEs (Enhanced Training Support for SMEs) and for Singapore Citizens aged 40 and above. An SME has no more than 200 employees or an annual turnover of no more than $100 million.
  • Employers can also claim Absentee Payroll funding for employees who attend during working hours.
  • Eligible companies can offset their out-of-pocket fees with SkillsFuture Enterprise Credit (SFEC).

Conditions for all funded learners

  • Attendance is taken digitally with Singpass for every session, including the assessment.
  • You must complete the course and pass all assessments (assessed as Competent).
  • If these conditions are not met, the funding is clawed back and the learner or employer pays the full course fee.
  • 9% GST is charged on the full course fee before funding.
  • Promo and discount codes cannot be used on funded courses.
  • Any balance after funding can be paid in cash, with SkillsFuture Credit, with PSEA (Singapore Citizens with a PSEA).

How to Apply SkillsFuture Credit Claim for Individuals

Singapore Citizens aged 25 and above can use their SkillsFuture Credit (base tier) to pay the course fee after funding. The $4,000 mid-career top-up cannot be used for this course.

  1. Register for this course as self-sponsored and tell us you will use SkillsFuture Credit. Do not pay the amount you plan to claim.
  2. We email you an invoice showing the course fee after funding.
  3. From 60 days before the course starts, and no later than the course start date, log in to MySkillsFuture with Singpass and click Claim credits.
  4. Click Submit a Claim and search for this course by its course code, TGS-2024051421.
  5. Select your class start date, enter the course fee payable after funding and the amount of credit to claim, then upload the invoice (PDF, JPG or PNG, under 4MB).
  6. Review, accept the terms and click Agree and Submit. The credit is paid directly to us; processing can take up to 14 working days.

Changing or withdrawing: cancel the claim on MySkillsFuture at least one day before the course starts. If your class date changes, cancel the claim and submit a new one with the new date.

How to Apply SkillsFuture Enterprise Credit (SFEC)

SFEC helps companies pay for employee training. The current SFEC ends on 30 November 2026, and a redesigned SFEC starts on 1 December 2026.

Current SFEC: classes ending on or before 30 November 2026

  • Eligible companies received a one-off $10,000 credit, notified by letter to their Corppass administrator. Eligibility generally required at least 3 Singapore Citizen or PR employees and Skills Development Levy contributions.
  • SFEC covers up to 90% of the company's out-of-pocket course fee after other subsidies.
  1. Check your company's SFEC eligibility and balance on EnterpriseSG.
  2. Register your Singapore Citizen or PR employee for a class that ends by 30 November 2026, as company-sponsored, and pay the course fee after funding.
  3. Your employee attends and completes the course. We submit the attendance and assessment results to SWDA.
  4. No separate claim is needed. SFEC is calculated automatically once the course fee grant is approved and is paid quarterly to your company's IRAS GIRO or PayNow Corporate account.

Any unused balance of the current SFEC expires on 30 November 2026.

Redesigned SFEC from 1 December 2026

Companies with at least 3 resident employees receive a fresh $10,000 in an online SFEC wallet that offsets out-of-pocket fees upfront at enrolment, instead of reimbursing them afterwards. SWDA has not yet published the support rates and claim steps; see OurWorkforce or our SFEC guide.

How to Apply PSEA

Singapore Citizens with a Post-Secondary Education Account (PSEA), which stays open until around the year you turn 31, can use it to pay the course fee after funding for PSEA-approved courses. You can also use a sibling's PSEA after your own has been used up.

  1. Check that this course shows the PSEA tag on its MySkillsFuture page.
  2. Check your PSEA balance on MOE's Student Finance System with Singpass.
  3. Download and complete the PSEA withdrawal form, then submit it to us.
  4. We submit the withdrawal request to MOE. You (and your sibling, if you are using their account) authorise it in the Student Finance System. Nothing is withdrawn without this authorisation.
  5. MOE pays us directly. If you have already paid, we refund the amount covered by PSEA.

More details: MOE PSEA overview.

Appeal Process

If you disagree with an assessment decision, you have the right to appeal.

  1. When the assessor gives you feedback, say whether you agree with the outcome. If you agree, you and the assessor sign the Assessment Summary Record; if you disagree, do not sign it.
  2. Discuss the decision with the assessor or the assessment manager first.
  3. If you are still not satisfied, tell the assessor you intend to appeal. The assessor records this in the feedback section of the Assessment Summary Record and informs the assessment manager.
  4. Lodge your appeal within 7 days, giving your reasons, using the Candidate Appeal Form. The assessor can help you write and lodge it.
  5. An Assessment Appeal Panel reviews the information from you and the assessor and makes a decision. A record of the appeal and its outcome is kept.
  6. You will be told the outcome within 2 weeks of lodging the appeal. The panel's decision is final.

Job Roles

Job Roles

  • HR Manager
  • Talent Acquisition Specialist
  • Recruiter
  • Interview Panelist
  • Hiring Manager
  • People Operations Specialist
  • HR Business Partner
  • Recruitment Consultant
  • Workforce Planning Analyst
  • HR Generalist
  • Organizational Development Specialist
  • Employee Relations Specialist
  • Learning and Development Manager
  • Diversity and Inclusion Officer
  • Compensation and Benefits Specialist
  • Talent Development Specialist
  • Executive Recruiter
  • Onboarding Coordinator
  • Performance Management Specialist
  • HR Data Analyst

Trainers

Trainers

Kesston Tang is an ACTA-certified trainer with more than twenty years of experience in the ICT and supply chain sectors, including warehouse management. He has delivered multi-million-dollar ICT projects for multinational corporations and government agencies, and holds Microsoft Certified Solutions Associate (MCSA), PMP, ITIL and TOGAF certifications together with the security credentials CEH, CHFI and EC-Council Certified SOC Analyst (CSA). Much of his work also centres on people and decisions: he is a consultant in business negotiation, financial analysis and corporate advisory, and he is pursuing both a Doctor of Business Administration and a Master in Education. That blend of technology, advisory and education experience shapes how he approaches AI in people-focused functions such as recruitment. He approaches the subject with a strong sense of responsibility for fairness and data protection.

In this WSQ course on Microsoft Copilot for HR Recruitment, Kesston helps HR practitioners apply Microsoft Copilot and AI agents across the hiring cycle. Learners use Copilot to support candidate screening, prepare structured interview questions and evaluation notes, and automate recruitment tasks while keeping decision support transparent. His negotiation and advisory background informs the discussion on interviewing and evaluating candidates fairly, and his security certifications underline the care needed when handling personal data in AI tools. He is clear that Copilot assists recruiters rather than replacing their judgement, and he builds that principle into every exercise, with learners checking outputs and keeping a human owner for each hiring decision. Learners also practise writing prompts that keep screening criteria consistent across candidates, and reviewing AI-generated summaries for gaps or bias before relying on them. Participants complete the course with practical, responsible techniques for reducing the administrative load of recruitment and for making better-informed, more consistent decisions about the candidates they assess.

Dr. Alfred Ang has built several AI recruitment and interviewing tools of his own, giving him first-hand insight into how AI can support, and sometimes mislead, hiring decisions. A full-stack AI developer, Agentic AI solution architect and corporate trainer, he is the Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd and the founder of Tertiary Courses. His public GitHub portfolio includes a single-file HR tool that generates structured, candidate-tailored interview questions, a CV-to-job-description match analysis and a printable interview guide, and which can run fully offline; an AI interviewing practice app in which an AI hiring manager interviews candidates across six roles, from software engineer and data analyst to digital marketing, customer service and HR, and scores each answer; and a Singapore tutors marketplace whose verification process includes document checks and a 10-minute Claude AI interview. He is a Microsoft Certified AI Engineer Associate (AI-102), Power App Maker (PL-100) and Power BI Data Analyst (PL-300), and he holds a Certificate in AI Ethics and Governance (Senior Professional) from NTU, which is directly relevant to fairness and accountability in recruitment. He also holds a Graduate Certificate in Workplace Learning from IAL, which informs his view of how people are assessed and developed at work, together with a PhD in Electrical Engineering from NUS and an MSc in Electrical and Electronic Engineering from NTU, and he designs agents with frameworks such as n8n, the OpenAI Agents SDK, the Claude Agent SDK and Microsoft AutoGen.

These projects inform a course that uses Microsoft Copilot to make recruitment faster while keeping it fair and well documented. Learners begin with Copilot and AI agents for candidate screening, using prompts to summarise CVs, compare candidates against job requirements and highlight gaps, while learning why AI rankings must be checked for bias and why final decisions remain with people. He then guides them through candidate interviewing and evaluation, using Copilot to prepare structured, role-specific interview questions, draft scoring rubrics, summarise interview notes and produce consistent evaluation write-ups, drawing on the question-generation and scoring logic in his own interview tools. The final topic covers recruitment automation and decision support, where participants see how Copilot and agents can coordinate scheduling, candidate communication and reporting, and how hiring data can be summarised to support better decisions. His AI ethics and governance training shapes practical guidance on handling personal data, avoiding discriminatory criteria, keeping an audit trail and explaining how AI was used in a hiring process. He also shows how Copilot can help write clearer, more inclusive job advertisements and candidate messages that reflect the organisation's employer brand. As an ACTA-certified trainer and DACE-certified curriculum developer, he keeps the course hands-on with realistic job descriptions and CVs, so HR professionals and hiring managers leave with prompts, templates and a responsible workflow they can use in their next recruitment round. Learners who want to see his work for themselves are welcome to browse his GitHub portfolio at https://github.com/alfredang and connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/

Ray Teoh is a seasoned human resource and organisational development professional with experience in talent acquisition, leadership development and performance management. Having served in senior HR and consulting roles across multinational corporations and training institutions, he has designed and implemented innovative recruitment frameworks and competency-based assessment systems. He is passionate about integrating technology and analytics into HR practice, and his experience across sectors gives him a clear understanding of how data-driven decision-making and emerging AI tools can transform workforce development.

In WSQ - Microsoft Copilot for HR Recruitment, Ray empowers HR professionals and business leaders to use Microsoft Copilot and AI agents for smarter and fairer recruitment. Participants use Copilot and AI agents for candidate screening, including reviewing candidate information stored in SharePoint and organising it against defined job requirements. They then apply Copilot to candidate interviewing and evaluation, including generating interview questions and applying bias mitigation techniques, before moving to recruitment automation and decision support. His sessions blend practical AI applications with strategic HR insight, with appropriate human oversight at every stage. Participants leave able to adopt responsible AI solutions that improve decision-making, reduce inefficiencies and raise the quality of the overall talent acquisition process.

Teddy Yip is a senior educator, consultant and technologist with more than 20 years of experience in IT, AI and digital transformation. He has designed and delivered training programmes across corporate, government and education sectors, helping organisations adopt emerging technologies for process improvement and workforce development. As an ACLP-certified trainer, he is known for combining deep technical knowledge with practical business applications, empowering professionals to use AI tools for data-driven decision-making and innovation.

In WSQ - Microsoft Copilot for HR Recruitment, Teddy focuses on using Microsoft Copilot to transform traditional recruitment practice. Learners apply Copilot and AI agents to candidate screening, use Copilot to prepare for and evaluate candidate interviews, and explore Copilot for recruitment automation and decision support. His sessions demonstrate how Copilot and AI agents can review candidate information stored in SharePoint, generate role-specific interview questions and streamline talent evaluation. Throughout, he emphasises applying AI ethically and effectively, so HR professionals can improve their operations while maintaining fairness, transparency, data privacy and alignment with organisational needs. Participants leave able to use Copilot responsibly at each key stage of the recruitment process.

Tan Teck Hwa is an HR strategist and organisational development professional with more than 20 years of experience in talent acquisition, competency assessment and leadership development. Having worked across the education, finance and technology sectors, he has developed and implemented data-driven hiring frameworks to make recruitment more effective. An ACLP-certified trainer, he is recognised for bridging HR analytics, technology and behavioural science in workforce development programmes. His wider experience in business management and service leadership includes guiding teams through change management, process improvements and customer-focused strategies.

In this WSQ course, Teck Hwa shows learners how to use Microsoft Copilot and AI agents to design smarter, more structured and bias-aware recruitment processes. Participants apply Copilot to candidate screening by setting clear criteria for shortlisting, then to interviewing and evaluation by building competency-based interview rubrics and assessing candidate responses consistently. The course closes with recruitment automation and decision support, where learners see how AI can streamline routine steps. Throughout, he stresses that HR professionals stay in control of decisions, so participants leave able to integrate Copilot into their recruitment workflows and make objective, fair and evidence-based hiring choices.

Review

Customer Reviews (7)

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Trainer is very efficient and clear (Posted on 11/6/2026)
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