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Business & Soft Skills
Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.
They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.
Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.
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WSQ - Impactful Leadership Framework
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Impactful Leadership Framework training equips current and aspiring leaders with the mindset, tools, and practical skills to lead high-performing, service-oriented teams. Centred around four key pillars—Self Leadership, People Development, Problem Solving, and Measure & Vision—this course empowers leaders to align team behaviours with the organisation’s values, mission, and long-term vi....$940.00 (GST-exclusive)$1,024.60 (GST-inclusive)before funding and GST
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WSQ - Microsoft Copilot for HR Recruitment
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
Microsoft Copilot for HR Recruitment equips participants with practical skills to apply Microsoft Copilot and AI agents to improve candidate screening, interview preparation, and recruitment decision-making. The course focuses on using AI responsibly to support HR professionals throughout key stages of the recruitment process while maintaining appropriate human oversight. Participants will learn how to use Microsoft ....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Service Branding Strategies to Elevate Your Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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CASL - Generative AI for Design Thinking
- CASL
- SFC
- SFEC
- Absentee Payroll
- MCES
Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.Through practical exer....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Quickbooks Accounting System for Small and Medium Enterprises
- CASL
- UTAP
- SFEC
- Absentee Payroll
- MCES
Upgrade your financial management capabilities with our WSQ Quickbooks Accounting System for Small and Medium Enterprises course. Designed to meet the unique accounting needs of SMEs, this course offers hands-on training on using Quickbooks for various accounting tasks, including invoicing, expense tracking, and financial reporting. You'll acquire the skills to set up and manage accounts, monitor cash flows, and gene....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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WSQ - Corporate Law Compliance for Business Owners
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Understanding corporate law compliance is essential for business owners to navigate regulatory challenges and mitigate legal risks. This course provides an in-depth exploration of Singapore’s legal and regulatory framework in a global context. Participants will assess how global legal developments impact business regulations, analyze industry-specific compliance requirements, and examine international trade agreeme....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Enhance Work Productivity with Microsoft 365 Copilot
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Dive into the world of Microsoft 365 Copilot with our comprehensive course designed to enhance work productivity. This course provides an in-depth understanding of Microsoft 365 Copilot, including a comparison between the free Copilot, paid Copilot Pro, and Copilot for Microsoft 365. Learn how to create compelling content, improve PowerPoint presentations, and harness Micrsoft 365 Copilot or advanced Microsoft Office....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Improve Your Business with Excellent Customer Service
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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AI Application for Google Sheet
Work faster with your data using AI Application for Google Sheet. This hands-on 1-day course teaches you how to use Gemini and generative AI inside Google Sheets to build formulas, clean and organise data, analyse trends and create charts — all in plain language. Instead of memorising functions, you will describe what you want and let AI help you get answers and insights from your spreadsheets. Through practical p....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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AI for HR Management
Transform human resources with AI in this hands-on 1-day AI for HR course. You will learn how AI - and in particular agentic AI - is reshaping recruitment, onboarding, employee support and HR operations, using tools such as ChatGPT, Claude and agentic AI platforms. Starting from practical prompting for everyday HR tasks, the course quickly moves into building AI agents that carry out multi-step HR work on your behalf....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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AI for Lean Manufacturing
This AI for Lean Manufacturing course equips learners with practical knowledge and hands-on skills to apply Artificial Intelligence (AI) to improve manufacturing processes, reduce waste, enhance productivity, and support continuous improvement. The course integrates established Lean Manufacturing principles with modern AI capabilities, enabling participants to identify inefficiencies, analyse operational data, and ma....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Basic Accounting for Non-Finance Managers
Delve deep into the realm of accounting tailored explicitly for professionals outside of the finance domain. "Accounting for Non-Finance Managers" equips learners with the expertise to input data into accounting systems accurately, ensuring all transactions align with pertinent regulatory frameworks. Whether you're a seasoned manager or an industry newbie, this course provides comprehensive insights into the intricat....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Basic Accounting using Xero
Unlock the Power of Xero Accounting and Tax Systems for SMEs course empowers you to configure and import relevant data to Xero accounting system, input data accurately, and compute GST for expenses and invoices. You'll learn to manage accounting software efficiently, create expenses, purchase orders, bills, quotations, invoices, and credit memos.Gain proficiency in Singapore Tax and Corporate Laws, enter GST for expe....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Budgeting for SMEs
Elevate your financial management skills with our Budgeting for SMEs course. Tailored to address the unique financial challenges faced by SMEs, this course provides comprehensive insights into budgeting techniques, cost management, and revenue forecasting. You'll gain the knowledge to create and manage budgets, set financial goals, and analyze key performance indicators (KPIs), enabling you to make data-driven decisi....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Build a RAG Chatbot with n8n
Generic chatbots can only answer from what the AI model already knows—they fall short the moment you ask about your company’s products, policies or documents. Retrieval-Augmented Generation (RAG) fixes this by letting a chatbot search your own knowledge base and ground every answer in your actual content. In this practical 1-day Build a RAG Chatbot with n8n course, you will learn how RAG works—embeddings, vecto....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Business Negotiation Masterclass
Learn to unlock business potential through effective negotiation strategies in this hands-on course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead succe....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Communication Masterclass
This masterclass empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizationa....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Copilot for Power BI
Bring the power of AI into your business intelligence workflow with this hands-on 1-day Copilot for Power BI course. Copilot, Microsoft’s AI assistant built into Power BI and Microsoft Fabric, lets you create report pages from plain-English prompts, generate DAX measures without memorising syntax, and produce instant narrative summaries of your dashboards. You will start by setting up Copilot in Power BI Deskto....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Customer Service Masterclass
This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....$300.00 (GST-exclusive)$327.00 (GST-inclusive)before funding and GST
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Finance for Non-Finance Managers
Unlock the secrets of financial management with our Finance for Non-Finance Managers course. Designed for professionals without a financial background, this course breaks down complex financial concepts into manageable insights. You will learn how to interpret financial statements, understand budgeting principles, and analyze cash flows, enabling you to make data-driven decisions. Acquire the skills to assess the fin....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
