Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Scrum Master and Design Sprint Masterclass

Course Code: C689
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What's This Course About

Scrum Master and Design Sprint Masterclass equips you with the knowledge and skills to lead agile teams using Scrum and to run focused design sprints that validate ideas quickly. Scrum helps teams deliver value in short, iterative cycles, while a design sprint compresses months of debate into a structured process for understanding a problem, generating solutions, prototyping and testing with real users. The masterclass is designed for aspiring Scrum Masters, project managers, product owners, team leads and innovation practitioners.

You will start with Scrum foundations, including the Agile Manifesto, agile values and principles, empiricism and the Scrum framework. Next you will explore Scrum roles and accountabilities, understanding the responsibilities of the Scrum Master, Product Owner and Developers and how the Scrum Master serves the team and organisation. You will then cover agile and Scrum meetings, learning how to plan and facilitate sprint planning, daily scrums, sprint reviews and retrospectives effectively.

The course continues with Scrum and agile project management, including user stories, estimation, velocity and scaling considerations, and Scrum artifacts such as the product backlog, sprint backlog and increment with their commitments. You will also learn how to plan and facilitate a design sprint, from mapping the challenge and sketching solutions to prototyping and user testing. Practical exercises and simulations bring each concept to life. By the end, you will be able to lead Scrum teams and run effective design sprints with confidence.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.

Funding Options

This Masterclass is not funded. If you need course-fee funding, the WSQ version of this course is eligible for up to 70% WSQ funding subsidy:

WSQ Scrum Master Fundamentals for High-Performing Teams

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Scrum Foundations

Topic 2: Scrum Roles

Topic 3: Agile & Scrum Meetings

Topic 4: Scrum & Agile Project Management

Topic 5: Scrum Artifacts

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

  • A web browser such as Google Chrome, Microsoft Edge or Safari – free
  • Access to the course materials provided in class

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Software Developer
  • Scrum Master
  • Product Owner
  • DevOps Engineer
  • QA Engineer
  • Release Manager
  • IT Operations Manager
  • Continuous Integration Specialist
  • Software Architect
  • Infrastructure Automation Engineer
  • Application Developer
  • Configuration Manager
  • Site Reliability Engineer
  • Cloud Solutions Architect
  • Application Release Coordinator

Trainers

Trainers

Patrick Oh is a management consultant whose career spans engineering design and organisational change, giving him a grounded view of both Scrum and structured problem solving. He worked for years as an automation design engineer before becoming a Singapore Certified Management Consultant, and he is listed by TUV SUD as a certified consultant and works with SG Venture Consulting. As a governance, risk and compliance (GRC) consultant, he implements and audits various ISO management systems, including quality and environmental management systems, ISO 14064 greenhouse gas accounting and internal audit, and he provides performance management and solutions design consulting. He is CIPM (IAPP) certified and has offered Singapore Personal Data Protection Act (PDPA) consultancy for more than 13 years. Patrick has written on management topics, including an article arguing that Agile is largely a rebranding of long-established project-management best practice he had applied as an engineer and consultant.

In this masterclass, Patrick combines that practitioner's perspective with the practical mechanics of Scrum and design sprints. He covers Scrum foundations, the roles of the Scrum Master, Product Owner and Development Team, the Scrum events and the artifacts that give a team clarity, relating each to the disciplines of planning, feedback and accountability that good project work has always required. His solutions design consulting is especially relevant to design sprints, where understanding a problem, generating options, prototyping and testing with real users mirror the way sound solutions are developed with clients. His client-facing experience helps learners facilitate sessions, engage stakeholders and keep teams focused on the problem rather than on preferred answers, while his performance management background supports the topics on tracking and reporting progress. Learners leave ready to lead Agile teams using Scrum and to run focused design sprints that validate ideas quickly and with less wasted effort. He also stresses keeping sprint goals focused and making sure that what a design sprint learns feeds directly into the team's backlog and priorities.

Dr. Siva (Prof. Dr. S. Sivanesan) is a Singapore-based governance, risk and compliance specialist with more than 30 years of experience. He works on governance and board advisory, enterprise risk management (ERM), internal controls and audit, and sustainability and ESG governance and reporting, and has investigated irregularities and financial fraud. Through business process reengineering, streamlined policies and procedures, and crisis management frameworks and plans, he has helped organisations change the way they work and respond under pressure. He curates ERM frameworks and training roadmaps, has worked with boards, regulators, financial institutions, the public sector and charities across Asia, and is a keynote speaker on AI and governance, risk culture and the future of internal audit. He holds a Doctorate in Governance, Risks and Sustainability from EIMT, a Masters in Business Systems and a Bachelor of Economics (Accountancy) from Monash University, and a Specialist Diploma in Sustainability Reporting from Temasek Polytechnic. His professional credentials include CIA, CISA and CRISC, and he is ACLP-certified in Singapore and an HRDC-accredited trainer in Malaysia.

Scrum Master and Design Sprint Masterclass combines leading agile teams with running focused design sprints that validate ideas quickly, and Dr. Siva brings a governance and risk culture perspective to both. As learners work through Scrum foundations, roles, events and artifacts, he highlights how clear responsibilities, a transparent product backlog and an agreed definition of done create accountability within the team. His risk culture work adds depth to sprint reviews and retrospectives, encouraging teams to raise issues openly and learn from them. He presents design sprints as a disciplined way to reduce risk, testing ideas with real users before significant time and money are committed, a principle familiar from his ERM work. His process reengineering experience helps learners keep Scrum practices lean and practical, and his experience with senior stakeholders informs how to report progress using burn-down and burn-up charts. Learners leave ready to support Scrum teams and facilitate design sprints with confidence.

Praveen Dayal is a senior IT leader and project management specialist whose career spans banking, finance, manufacturing and technology. He holds certifications including PMP, PMI-ACP, ASM, CISA, CISM, CRISC and CDPSE, and he has designed solutions for the banking and finance, ICT and manufacturing verticals. He has led large-scale IT projects, digital transformation programmes and enterprise system implementations, and facilitates training in project management, risk management, information and cyber security, and IS audit and compliance.

In Scrum Master and Design Sprint Masterclass, Praveen draws on his experience of delivering Agile and Scrum-focused programmes as an ACLP-certified trainer. Learners build Scrum foundations, including the Agile Manifesto and the Scrum framework, then explore the roles of the Scrum Master as servant leader, the Product Owner and the development team. They practise the Scrum events, from sprint planning and daily scrums to sprint reviews and retrospectives, track progress with burn-down and burn-up charts, and manage backlogs and the definition of done, alongside the structured design sprint process for understanding a problem, prototyping and testing with users. His case studies and simulations show how agile applies beyond software, so learners leave ready to lead agile teams with confidence.

Zahari Mohd, known as Zack, is an ACTA-certified trainer and PMI Authorized Training Partner Instructor (PMP) with experience in developing and delivering training materials for adult professionals. He is a certified Scrum Master, a certified Project Management Professional and a Certified Software Quality Assurance (CSQA) professional, with deep knowledge of PMBOK, SDLC, CMMI, Six Sigma, ISO and CBOK. He has a proven track record of delivery and of coaching and mentoring project teams, and has facilitated global and regional classroom training, live virtual training and team-building activities.

In Scrum Master and Design Sprint Masterclass, Zack uses his Scrum Master certification and team-coaching experience to help learners lead agile teams. Participants start with Scrum foundations and the Agile Manifesto, then explore the Scrum Master, Product Owner and development team roles, including how to establish team norms. They practise sprint planning, daily scrums, backlog refinement, sprint reviews and retrospectives, track work with burn-down and burn-up charts, and manage the product backlog, increment and definition of done. The design sprint element adds a structured way to understand a problem, prototype and test ideas quickly. His experience in facilitating team-building activities makes the sessions lively and collaborative, so learners leave confident to apply Scrum and run focused sprints.

Choong Sin Fatt is a Design Thinking and Agile strategist and practitioner with extensive experience in IT development, pre-sales, consulting and training. He is a certified Scrum Master, Product Owner and Design Sprint Facilitator, a certified LEGO Serious Play facilitator and an AJ & Smart Design Sprint 2.0 facilitator, and he holds the WSQ Advanced Certificate in Training and Assessment (ACTA). He has been actively involved in designing and promoting the Agile Redesigned product line, which includes Design Sprint with Scrum, Design Thinking using LEGO Serious Play methods, SAFe PI Planning using LEGO Serious Play and Agile Discovery using LEGO Serious Play.

Scrum Master and Design Sprint Masterclass sits squarely within Sin Fatt's specialism of combining design sprints with Scrum. Learners build Scrum foundations, understand the Scrum Master as servant leader alongside the Product Owner and development team, and practise sprint planning, daily scrums, backlog refinement, reviews and retrospectives. They track progress with burn-down and burn-up charts and manage the product backlog and definition of done. He then shows how a design sprint compresses months of debate into a structured process for understanding a problem, generating solutions, prototyping and testing with real users. With hands-on, engaging facilitation, he helps participants lead teams that deliver products customers love.

Review

Customer Reviews (23)

might recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 7/30/2023)
wil recommend Review by Course Participant/Trainee
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.perhaps examples of actual artefacts with details, used in actual scrum project. (Posted on 6/4/2022)
will recommend Review by Course Participant/Trainee
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3. How do you find the training environment
. (Posted on 4/30/2022)
will recommend Review by Course Participant/Trainee
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3. How do you find the training environment
. (Posted on 4/1/2022)
Stefan Tan is a patient lecturer who provided guidance Review by Course Participant/Trainee
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3. How do you find the training environment
PPT slides need to be editable instead of PDF version as notes need to be taken down

Stefan Tan is a patient lecturer who provided guidance, able to relate back on real life examples and my working experiences to theories to allow me to understand better (Posted on 3/27/2022)

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