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The Agile Design Thinking Experience- Working Together Better

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Generative AI for Design Thinking

Course Code: C924

8 Review(s) | Add Your Review

What's This Course About

Reinvent your innovation process with Generative AI for Design Thinking. This hands-on 2-day course teaches you how to combine the design thinking methodology with generative AI tools such as ChatGPT and Claude to empathise, define, ideate, prototype and test faster. You will learn to use AI to accelerate every stage of design thinking while keeping human insight at the centre.

Through practical workshops, participants will use generative AI to research users, synthesise insights, generate and refine ideas, create prototypes and craft compelling stories. By the end of the course, you will be able to run AI-accelerated design thinking sprints that produce better solutions in less time.

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1 Foundations of Design Thinking and Generative AI

  • Introduction to Design Thinking and Generative AI
  • Popular GenAI Tools (ChatGPT, Claude, Image Generators)
  • Writing Effective Prompts for Innovation
  • The AI-Accelerated Design Thinking Process

Topic 2 Empathise and Define with AI

  • Researching and Understanding Users with AI
  • Synthesising Insights and Personas
  • Defining Problems and Opportunities
  • Framing How-Might-We Questions

Topic 3 Ideate and Prototype with AI

  • Generating Ideas at Scale with AI
  • Selecting and Refining Concepts
  • Creating Rapid Prototypes with AI
  • Visualising Solutions

Topic 4 Test, Story-tell and Deliver with AI

  • Testing Ideas and Gathering Feedback
  • Iterating with AI
  • Crafting Compelling Stories and Pitches
  • Running AI-Accelerated Design Sprints

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

Job Roles

Job Roles

  • Innovation Manager
  • Product Development Manager
  • Design Thinking Consultant
  • Agile Project Manager
  • AI Strategy Consultant
  • R&D Manager
  • Digital Transformation Lead
  • User Experience (UX) Designer
  • Process Improvement Specialist
  • Business Analyst
  • Chief Innovation Officer
  • Product Innovation Lead
  • Service Design Lead
  • Stakeholder Engagement Manager
  • AI Solutions Architect
  • Organizational Development Manager
  • Customer Insights Specialist
  • Innovation Coach
  • Creative Director
  • Project Management Lead

Trainers

Trainers

Tan Teck Hwa brings extensive professional experience in business management, customer relations, and service leadership, with a proven track record of helping organizations strengthen client satisfaction and operational excellence. His career includes guiding teams through change management, process improvements, and customer-focused strategies that enhance business outcomes. He is deeply familiar with service quality standards and WSQ competency frameworks, making him well-positioned to help learners meet professional benchmarks in customer service.
Sin Fatt Choong is an Agile and Design Thinking strategist with extensive experience in software engineering, consulting, and organizational transformation. Over the past seven years, he has specialized in guiding businesses to adopt Scaled Agile practices and integrate customer-centric innovation frameworks. He is a certified Scrum Master, Product Owner, and Design Sprint Facilitator, as well as an ACTA-certified adult educator, bringing a wealth of practical expertise to his training. In his design thinking training, Sin Fatt leverages innovative learning techniques, including LEGO Serious Play and blended learning approaches, to engage participants in hands-on problem-solving. His workshops emphasize aligning business goals with customer needs, enabling organizations to discover opportunities, prototype solutions, and deliver value effectively. With his strong facilitation and coaching skills, Sin Fatt empowers businesses to cultivate an innovation mindset and integrate design thinking into their strategic and operational processes.
Armand Abdul Rahim is an ACLP-certified trainer and learning consultant with strong expertise in customer engagement, interpersonal effectiveness, and professional communication. He has conducted corporate training across industries, enabling professionals to build rapport, deliver persuasive messages, and foster positive workplace relationships. His engaging and learner-focused style makes technical concepts in communication highly relatable. In his training, Armand emphasizes emotional intelligence, rapport building, and handling challenging conversations. He uses interactive discussions and practical exercises to help learners enhance both collaboration with colleagues and customer satisfaction, ensuring participants leave with actionable tools to strengthen workplace communication.

Review

Customer Reviews (8)

might recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
1) please hold the course only when there are enough participants
2) please provide some basic/minimal level of refreshments, or at least water to participants
The training rooms were way too small and cramp. And the training went on despite only having 2 participants. It would have been more beneficial and less awkward if there were other participants from other industries to help expand our understanding cross industries. Thankfully the trainer was experienced and could share sufficiently despite the small number of participants. (Posted on 4/20/2023)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/31/2022)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/31/2022)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
trainer is quite enthusiastic. a lot of good examples. (Posted on 8/30/2022)
might recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/30/2022)

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