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Business & Soft Skills
Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.
They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.
Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.
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Design of Experiment (DOE) Masterclass
This course, Design of Experiment (DOE) Masterclass, equips participants with essential skills to design, analyze, and optimize experiments for improved process performance. Participants will gain a thorough understanding of DoE fundamentals, factorial experiments, and how to apply ANOVA to assess the significance of variables. By learning how to identify key factors affecting performance, participants will be able t....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Customer Service Masterclass
This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....$300.00 (GST-exclusive)$327.00 (GST-inclusive)before funding and GST
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Copilot for Power BI
Bring the power of AI into your business intelligence workflow with this hands-on 1-day Copilot for Power BI course. Copilot, Microsoft’s AI assistant built into Power BI and Microsoft Fabric, lets you create report pages from plain-English prompts, generate DAX measures without memorising syntax, and produce instant narrative summaries of your dashboards. You will start by setting up Copilot in Power BI Deskto....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CompTIA Project+ Training
The CompTIA Project+ Exam Prep course is meticulously designed to provide you with the foundational and advanced knowledge required to pass the CompTIA Project+ certification exam. This course covers a wide array of essential project management topics, beginning with the basics of project management and the development of a robust business case. You will learn to identify and compare different project methodologies, ....$1,800.00 (GST-exclusive)$1,962.00 (GST-inclusive)before funding and GST
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Communication Masterclass
This masterclass empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizationa....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Business Negotiation Masterclass
Learn to unlock business potential through effective negotiation strategies in this hands-on course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead succe....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Build a RAG Chatbot with n8n
Generic chatbots can only answer from what the AI model already knows—they fall short the moment you ask about your company’s products, policies or documents. Retrieval-Augmented Generation (RAG) fixes this by letting a chatbot search your own knowledge base and ground every answer in your actual content. In this practical 1-day Build a RAG Chatbot with n8n course, you will learn how RAG works—embeddings, vecto....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Budgeting for SMEs
Elevate your financial management skills with our Budgeting for SMEs course. Tailored to address the unique financial challenges faced by SMEs, this course provides comprehensive insights into budgeting techniques, cost management, and revenue forecasting. You'll gain the knowledge to create and manage budgets, set financial goals, and analyze key performance indicators (KPIs), enabling you to make data-driven decisi....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Basic Accounting using Xero
Unlock the Power of Xero Accounting and Tax Systems for SMEs course empowers you to configure and import relevant data to Xero accounting system, input data accurately, and compute GST for expenses and invoices. You'll learn to manage accounting software efficiently, create expenses, purchase orders, bills, quotations, invoices, and credit memos.Gain proficiency in Singapore Tax and Corporate Laws, enter GST for expe....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Basic Accounting for Non-Finance Managers
Delve deep into the realm of accounting tailored explicitly for professionals outside of the finance domain. "Accounting for Non-Finance Managers" equips learners with the expertise to input data into accounting systems accurately, ensuring all transactions align with pertinent regulatory frameworks. Whether you're a seasoned manager or an industry newbie, this course provides comprehensive insights into the intricat....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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AI Transformation with Microsoft Copilot
AI Transformation with Microsoft Copilot is a practical course for executives and senior managers. Use Microsoft 365 Copilot in everyday business work, design a no-code Copilot Workflow and build a focused Copilot agent. The emphasis is better decisions, safe handoffs and measurable outcomes.In Copilot Chat, Word, PowerPoint, Excel, Outlook and Teams, participants turn a synthetic service case into sourced briefs, an....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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AI for Lean Manufacturing
This AI for Lean Manufacturing course equips learners with practical knowledge and hands-on skills to apply Artificial Intelligence (AI) to improve manufacturing processes, reduce waste, enhance productivity, and support continuous improvement. The course integrates established Lean Manufacturing principles with modern AI capabilities, enabling participants to identify inefficiencies, analyse operational data, and ma....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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AI for HR Management
Transform human resources with AI in this hands-on 1-day AI for HR course. You will learn how AI - and in particular agentic AI - is reshaping recruitment, onboarding, employee support and HR operations, using tools such as ChatGPT, Claude and agentic AI platforms. Starting from practical prompting for everyday HR tasks, the course quickly moves into building AI agents that carry out multi-step HR work on your behalf....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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AI for Career Coaching
Embark on a transformative journey with our AI for Career Coaching course, designed to equip aspiring and established coaches with the AI-enabled tools and insights necessary to guide individuals through their career pathways effectively. This course covers essential coaching techniques, career development theories, and practical strategies — and how AI can support assessments, goal setting and actionable planning ....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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AI Application for Google Sheet
Work faster with your data using AI Application for Google Sheet. This hands-on 1-day course teaches you how to use Gemini and generative AI inside Google Sheets to build formulas, clean and organise data, analyse trends and create charts — all in plain language. Instead of memorising functions, you will describe what you want and let AI help you get answers and insights from your spreadsheets. Through practical p....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Achieving Sales Goals with Customer-Centric Selling Techniques
This course empowers participants with empathy-driven and people-focused selling techniques designed to build trust, understand customer needs, and close sales effectively. Participants will explore methods to analyze customer preferences and develop tailored recommendations. Advanced upselling and cross-selling strategies will also be covered to enhance sales outcomes while addressing customer challenges through pro....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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WSQ - Managing Business Disruptions and Continuity
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
WSQ ISO 22301:2019 Business Continuity Management System equips professionals with the skills to build, implement, and evaluate business continuity strategies aligned with the ISO 22301 standard. Learners will gain insights into forming effective BCM teams, conducting cost-benefit analyses, and developing continuity plans that safeguard critical business operations. The course provides structured methodologies for as....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Generative AI for Business Presentations
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips learners with the skills to design, deliver, and enhance business presentations using cutting-edge Generative AI tools such as Gamma, Napkin, Microsoft 365 Copilot and Google Gemini Plus. Participants will gain the ability to define clear objectives that align with organisational goals, choose the most effective presentation formats, and produce AI-powered materials such as slides, videos, and demo....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Strategic Mergers and Acquisitions - Valuation, Risk, and Integration
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
WSQ Strategic Mergers and Acquisitions – Valuation, Risk, and Integration equips professionals with advanced knowledge and tools to manage the full M&A lifecycle. Learners will explore financial instruments, business valuation methods, and strategic deal structures to enhance organisational value and shareholder returns. The course includes real-world forecasting and financial impact analysis, enabling particip....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Customer-Centric Branding and Communication Tactics
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This WSQ course equips learners with essential branding and communication strategies focused on aligning brand messaging with customer insights and stakeholder expectations. Participants will learn to craft compelling brand concepts that emphasize product or service value, while effectively managing internal and external stakeholder communication. The course covers how to assess brand reputation across social media a....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
