Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

AI Transformation with Microsoft Copilot

Course Code: C776
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What's This Course About

AI Transformation with Microsoft Copilot is a practical course for executives, senior managers and business leaders who want to lead AI adoption in their organisation using Microsoft Copilot. Rather than treating AI as a technology project, the course shows how to use Copilot in everyday leadership work, redesign workflows safely, build simple agents and drive measurable business value. No technical background or coding is required, making it ideal for leaders who need to make informed decisions about AI.

You will start by using Microsoft 365 Copilot for everyday business work, experiencing first-hand how it drafts documents, summarises email and meetings, analyses data and prepares presentations, and learning prompting techniques that produce reliable results. Next you will design safe Copilot workflows with human control, mapping a business process, identifying where AI adds value and building a no-code Copilot workflow with clear checkpoints. You will then create and test bounded Copilot agents that work within defined knowledge, scope and permissions.

The final topic focuses on leading adoption, measuring value and scaling outcomes, including building a business case, managing change and skills, setting governance and responsible AI guardrails, and tracking productivity and quality gains. Throughout the course you will work on scenarios from your own organisation. By the end, you will be able to lead an AI transformation with Microsoft Copilot confidently, balancing opportunity with risk and turning AI pilots into lasting business results.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.

Funding Options

No funding is available for this course.

For WSQ funding, please check out the details at WSQ - AI Transformation with Microsoft Copilot

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Use Microsoft 365 Copilot for everyday business work

Topic 2: Design safe Copilot Workflows and human controls

Topic 3: Create and test bounded Copilot agents

Topic 4: Lead adoption, measure value and scale outcomes

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

  • Microsoft 365 Copilot – a training account will be provided

Hardware: Windows PC or Mac laptop

Trainers

Trainers

Kesston Tang combines more than twenty years of ICT delivery with a consulting practice in business negotiation, financial analysis and corporate advisory. An ACTA-certified trainer, he has worked across the ICT and supply chain sectors, including warehouse management, and has delivered multi-million-dollar ICT projects for multinational corporations and government agencies. He is currently pursuing a Doctor of Business Administration and a Master in Education. His certifications include PMP, ITIL and TOGAF, which cover the project, service and architecture disciplines behind successful technology change, as well as Microsoft Certified Solutions Associate (MCSA) and the security credentials CEH, CHFI and EC-Council Certified SOC Analyst (CSA). He understands that leaders need clarity on value and risk before committing to any new technology. That advisory outlook runs through the way he teaches senior audiences.

AI Transformation with Microsoft Copilot is designed for executives, senior managers and business leaders who want to lead AI adoption, and Kesston treats it as a leadership challenge rather than a technology project. Learners first use Microsoft 365 Copilot for everyday business work, then design safe Copilot Workflows with clear human controls, approvals and exception handling. They go on to create and test bounded Copilot agents with a focused purpose. The final topic, on leading adoption, measuring value and scaling outcomes, draws heavily on his corporate advisory and project management experience: setting realistic pilots, defining measures that matter and governing risk as use grows. His security background adds a grounded view of data protection and accountability. Learners also practise turning a service case into sourced briefs and leadership messages, checking claims before they are shared. Leaders leave with a practical plan for introducing Copilot in their organisation and the confidence to explain its value to their boards and teams.

Dr. Alfred Ang leads agentic AI adoption and digital transformation initiatives for enterprises, helping organisations move from experimentation to operational AI, and that leadership perspective is what he brings to AI Transformation with Microsoft Copilot. He is Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd and the founder of Tertiary Courses, so he faces the same questions executives do about productivity, risk and return on investment. His Microsoft credentials span the platform: Microsoft Certified AI Engineer Associate (AI-102), Data Scientist (DP-100), Power BI Data Analyst (PL-300) and Power App Maker (PL-100). He is also a certified PMP, Certified ScrumMaster and ITIL practitioner, and holds the Certificate in AI Ethics and Governance (Senior Professional) from NTU, which underpins his emphasis on human controls. Among the 300+ public repositories on his GitHub is AICoaching, a business pitch and six-scenario coaching simulator for redesigning jobs around accountable AI-agent ownership, and workplacelearning, a workplace learning website focused on AI transformation and job redesign. As a full-stack AI developer and Agentic AI solution architect, he builds agents with frameworks such as n8n, CrewAI, Microsoft AutoGen and the Claude Agent SDK, so he understands what sits beneath a Copilot agent. His academic foundation includes a PhD in Electrical Engineering from NUS, an MSc in Electrical and Electronic Engineering from NTU and a B.Sc (Hons) in Physics from NUS, with more than 20 peer-reviewed papers and more than 20 co-invented US patents.

This course is designed for executives, senior managers and business leaders, and Dr. Ang teaches it without code or jargon. The first topic puts Microsoft 365 Copilot to work on everyday leadership tasks: drafting documents, summarising email and meetings, analysing data and preparing presentations, so participants experience the gains first-hand. The second focuses on designing safe Copilot workflows with human controls, deciding which steps can be delegated, where review and approval must sit and how sensitive information should be handled. The third has leaders create and test bounded Copilot agents with a clear scope, instructions and knowledge sources, and he uses his own agent-building experience to explain why tight boundaries make agents more reliable and easier to govern. The fourth topic addresses adoption at scale: building the business case, choosing pilot teams, measuring value and scaling what works, where his project management, Scrum and ITIL training and his AI governance certification shape a practical, accountable approach. He draws on his job redesign simulator to help leaders think about how roles change when AI agents take on work, and who remains responsible for the outcome. As an ACTA-certified trainer and DACE-certified curriculum developer, he balances live demonstrations with structured discussion, so participants leave with hands-on Copilot experience, a draft adoption plan and the confidence to lead AI change in their own organisation. To see his AI transformation and agent projects, explore his GitHub portfolio at https://github.com/alfredang and connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/

Dwight Nuwan Fonseka is Head of Data Science at Plano Pte. Ltd. and an ACLP-certified trainer with deep expertise in data analytics, machine learning and AI applications. As a data science leader, he brings a practical understanding of how AI creates value inside organisations, and he teaches from an applied perspective that focuses on both the opportunities and the risks of emerging technologies. His hands-on work includes predictive models, deep learning solutions and RShiny dashboards, and his professional background spans healthcare, finance and customer analytics. He also holds a Masters in Education from NTU and has eight years of teaching experience.

In AI Transformation with Microsoft Copilot, Dwight helps executives, senior managers and business leaders lead AI adoption with confidence. He covers using Microsoft 365 Copilot for everyday business work, designing safe Copilot workflows with human controls, and creating and testing bounded Copilot agents. The final topic focuses on leading adoption, measuring value and scaling outcomes, where his data science perspective on measuring results is especially useful. His balanced view of AI's opportunities and risks helps leaders redesign workflows safely rather than chase hype. Participants leave with a practical plan to drive measurable business value from Copilot, no technical background required.

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