Business & Soft Skills

What could you achieve if your next training course solved a real challenge at work? Explore Business & Soft Skills at Tertiary Courses Singapore and handle everyday business challenges with clearer priorities, better conversations and structured action. Designed for managers, team leaders, business owners and professionals working across people and projects, this collection gives you a starting point for choosing training around the work you actually want to do. Make your goal specific: a better deliverable, a clearer decision or a task you can handle with greater confidence.
Start your shortlist with the courses listed here, including Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success and Project Management with Generative AI (GenAI). Use these options to explore planning, stakeholder communication, collaboration, decision making and practical problem solving, then compare the individual outlines to find the right scope and level. You do not need to master every topic at once. Choose one priority, build a sound foundation and extend your learning when you are ready for the next challenge.
Give your learning plan a head start: write down one real team or business challenge, the people involved and the outcome you want to achieve. Bring that brief to your course selection or enquiry so the discussion can focus on a useful outcome. Consider how you will practise afterwards, what a good result looks like and who should review it. For teams, align the learning goal with a shared workflow and agree how colleagues will apply the new skills together.
Ready to take the next step? Browse the course outlines, check prerequisites, schedules and fees, and shortlist the training that fits your goals. Contact our team with your role, current experience and preferred outcome for help choosing a course or discussing a team training enquiry. Discuss your training goals on WhatsApp. Start with one relevant capability and build a learning pathway you can act on. Share your intended use case with us so we can discuss a practical starting point and a suitable next step.
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WSQ - Customer-Centric Branding and Communication Tactics
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This WSQ course equips learners with essential branding and communication strategies focused on aligning brand messaging with customer insights and stakeholder expectations. Participants will learn to craft compelling brand concepts that emphasize product or service value, while effectively managing internal and external stakeholder communication. The course covers how to assess brand reputation across social media a....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Strategic Mergers and Acquisitions - Valuation, Risk, and Integration
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
WSQ Strategic Mergers and Acquisitions – Valuation, Risk, and Integration equips professionals with advanced knowledge and tools to manage the full M&A lifecycle. Learners will explore financial instruments, business valuation methods, and strategic deal structures to enhance organisational value and shareholder returns. The course includes real-world forecasting and financial impact analysis, enabling particip....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Generative AI for Business Presentations
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips learners with the skills to design, deliver, and enhance business presentations using cutting-edge Generative AI tools such as Gamma, Napkin, Microsoft 365 Copilot and Google Gemini Plus. Participants will gain the ability to define clear objectives that align with organisational goals, choose the most effective presentation formats, and produce AI-powered materials such as slides, videos, and demo....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Managing Business Disruptions and Continuity
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
WSQ ISO 22301:2019 Business Continuity Management System equips professionals with the skills to build, implement, and evaluate business continuity strategies aligned with the ISO 22301 standard. Learners will gain insights into forming effective BCM teams, conducting cost-benefit analyses, and developing continuity plans that safeguard critical business operations. The course provides structured methodologies for as....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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Achieving Sales Goals with Customer-Centric Selling Techniques
Achieving Sales Goals with Customer-Centric Selling Techniques equips you with empathy-driven, people-focused selling skills that build trust, uncover real customer needs and close more sales. Today's buyers are well informed and resistant to pushy tactics; they respond to salespeople who listen, understand their challenges and offer genuine solutions. The course is designed for sales executives, account managers, bu....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Agile Project Management Masterclass
Agile Project Management Masterclass equips you with the fundamentals and practical techniques of agile methods such as Scrum and Kanban so you can deliver projects that adapt to change and deliver value early and often. Agile approaches are now used far beyond software, in marketing, operations, product development and transformation programmes. The masterclass is designed for project managers, team leads, product o....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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AI for Career Coaching
AI for Career Coaching equips coaches, HR professionals and managers with the knowledge and AI-enabled tools to guide individuals through their career development more effectively. Generative AI can help analyse skills and experience, research career pathways and labour market trends, draft development plans and prepare personalised coaching materials, giving coaches more time for meaningful conversations. The course....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Design of Experiment (DOE) Masterclass
Design of Experiment (DOE) Masterclass equips you with the essential skills to plan, run, analyse and optimise experiments that improve process and product performance. Rather than changing one factor at a time, DOE lets you study several factors together, uncover interactions and find the best settings with far fewer runs, saving time and cost. The masterclass is designed for engineers, scientists, quality and proce....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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FMEA Masterclass
FMEA Masterclass equips you with the knowledge and practical skills to perform Failure Mode and Effects Analysis, a structured method for identifying potential failures in a product, process or system, assessing their risk and taking action before they occur. FMEA is widely used in manufacturing, automotive, electronics, medical devices, aerospace and service industries to improve reliability, safety and quality. The....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Generative AI for Agile Design Thinking
Generative AI for Agile Design Thinking equips professionals with the tools and methods to drive innovation by combining design thinking, agile delivery and generative AI. Design thinking helps teams understand users and frame the right problems; agile turns ideas into working solutions through short, iterative cycles; and generative AI accelerates research, ideation, prototyping and testing at every step. The course....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Generative AI for Agile Project Management
Generative AI for Agile Project Management shows agile teams, Scrum Masters and product owners how to use generative AI tools such as ChatGPT, Claude and Gemini to plan, run and improve agile projects more effectively. AI can write user stories and acceptance criteria, refine backlogs, prepare sprint plans, summarise stand-ups and produce clear progress reports, giving the team more time to build and deliver value. T....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Generative AI for Problem Solving
This course equips participants with practical skills to use Generative AI for structured problem-solving and informed decision-making in the workplace. Learners will identify performance gaps, define problems clearly, gather relevant information, and investigate the root causes of operational and organisational challenges.Participants will apply Generative AI to analyse complex information, uncover patterns, examine....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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Generative AI for Project Management
Generative AI for Project Management shows project managers how to use tools such as ChatGPT, Claude and Microsoft Copilot to work faster and make better decisions across the project lifecycle. Generative AI can draft charters and plans, summarise stakeholder input, generate schedules and risk registers, and turn status data into clear reports, freeing you to focus on leadership and problem solving. The course suits ....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Generative AI for Strategic Planning
Generative AI for Strategic Planning shows leaders and managers how to use generative AI tools such as ChatGPT, Claude and Microsoft Copilot to strengthen the way they plan, make decisions and turn strategy into action. AI can rapidly analyse markets and competitors, generate and stress-test strategic options, draft plans and communications, and help track execution, giving leaders more time for judgement and alignme....$600.00 (GST-exclusive)$654.00 (GST-inclusive)before funding and GST
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ISO 9001:2015 Quality Management System Internal Auditor Course
ISO 9001:2015 Quality Management System Internal Auditor Course equips you with the knowledge and skills to plan, conduct, report and follow up internal audits of a quality management system against the ISO 9001:2015 standard. Internal audits are a requirement of ISO 9001 and one of the most effective tools for verifying that processes work as intended and for driving improvement. The course is designed for quality p....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Leadership Masterclass
Leadership Masterclass equips aspiring and experienced leaders with the mindset and practical skills to lead people, teams and change effectively. Great leadership is not about title or authority; it is about building trust, communicating clearly, making sound decisions and bringing out the best in others. This masterclass is designed for new and experienced managers, team leaders, supervisors and high-potential prof....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Power BI Masterclass
Power BI Masterclass teaches you how to turn complex data into compelling, interactive reports and dashboards with Microsoft Power BI, one of the world's most popular business intelligence tools. Power BI connects to a wide range of data sources and lets you clean, model, analyse and share data insights across your organisation. The masterclass is designed for analysts, managers, finance and operations staff, and bus....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Sustainability Masterclass
Sustainability Masterclass equips professionals and organisations with practical skills to measure, analyse and reduce their carbon footprint and drive meaningful environmental sustainability. With growing expectations from customers, investors and regulators, organisations need credible plans to cut emissions and report progress. The masterclass is designed for sustainability and ESG officers, operations and facilit....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST
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Sustainability Reporting Masterclass
Sustainability Reporting Masterclass equips senior leaders and professionals with the knowledge and practical strategies to develop credible sustainability and ESG reports that meet stakeholder and regulatory expectations. Sustainability reporting is fast becoming mandatory for listed companies and expected across supply chains, and investors, customers and employees increasingly judge organisations on their environm....$700.00 (GST-exclusive)$763.00 (GST-inclusive)before funding and GST