WSQ Soft Skill & Business

WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
  • Promote holistic development of the workforce through technical and generic skills and competencies;
  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
  • Encourage lifelong learning.

Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

For more information on WSQ and the eligibility, click here 

For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.

WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.

The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.

We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework. 

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  • WSQ - Managing Business Disruptions and Continuity

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    WSQ ISO 22301:2019 Business Continuity Management System equips professionals with the skills to build, implement, and evaluate business continuity strategies aligned with the ISO 22301 standard. Learners will gain insights into forming effective BCM teams, conducting cost-benefit analyses, and developing continuity plans that safeguard critical business operations. The course provides structured methodologies for as....
    $1,000.00 (GST-exclusive)
    $1,090.00 (GST-inclusive)

    before funding and GST

  • WSQ - Generative AI for Business Presentations

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    This course equips learners with the skills to design, deliver, and enhance business presentations using cutting-edge Generative AI tools such as Gamma, Napkin, Microsoft 365 Copilot and Google Gemini Plus. Participants will gain the ability to define clear objectives that align with organisational goals, choose the most effective presentation formats, and produce AI-powered materials such as slides, videos, and demo....
    $1,000.00 (GST-exclusive)
    $1,090.00 (GST-inclusive)

    before funding and GST

  • WSQ - Communicate with Confidence: Optimize Your Strengths for Influence & Impact

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    Effective communication is essential for leadership, collaboration, and professional success. This course explores best practices in workplace communication, helping participants align their communication strategies with organizational culture. Learn to master non-verbal cues, enhance storytelling techniques, and develop vocal mastery to establish a strong professional presence. Participants will also discover how to....
    $930.00 (GST-exclusive)
    $1,013.70 (GST-inclusive)

    before funding and GST

  • WSQ - Closing Sales with Empathy-Driven People-Focused Selling

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    4 Review(s)
    This course empowers participants with empathy-driven and people-focused selling techniques designed to build trust, understand customer needs, and close sales effectively. Participants will explore methods to analyze customer preferences and develop tailored recommendations. Advanced upselling and cross-selling strategies will also be covered to enhance sales outcomes while addressing customer challenges through pro....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - STEAM Sustainability Professional Lesson Plan Development

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    This course, STEAM Sustainability Professional Lesson Plan Development, equips educators with essential skills to design and implement effective STEAM lessons using the DDMTS model. Participants will explore key instructional methods, develop lesson plans, and adapt learning environments to meet diverse learner needs. Emphasis is placed on managing group dynamics, providing targeted feedback, and using technology to ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering the Art & Science of Working with People & Teams using DISC AsiaPlus

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    30 Review(s)
    Mastering the Art & Science of Working with People & Teams” is designed to help professionals at all levels strengthen their leadership capabilities and enhance team collaboration in today’s fast-paced work environment. By leveraging the DISCAsiaPlus model, this course provides actionable insights into personality-driven behaviors, empowering participants to lead with authenticity, adaptability, and preci....
    $1,200.00 (GST-exclusive)
    $1,308.00 (GST-inclusive)

    before funding and GST

  • WSQ - Fast-Track Innovations with Agile Design Thinking and Generative AI (GenAI)

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    1 Review(s)
    This WSQ Fast-Track Innovations with Agile Design Thinking and Generative AI is designed to equip professionals with the tools and methodologies to drive innovation across organizations. The course integrates design thinking and agile principles to accelerate product and service development. Participants will learn how to leverage generative AI for rapid prototyping, problem framing, and ideation, while synthesizing ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Project Management with Generative AI (GenAI)

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    20 Review(s)
    This course, Project Management with Generative AI (GenAI, provides a comprehensive framework for leveraging Generative AI in project management. Participants will learn to develop project parameters aligned with business requirements and use GenAI to resolve project delivery challenges by optimizing resources and budgets. This course emphasizes the importance of anticipating risks and devising mitigation strategies ....
    $900.00 (GST-exclusive)
    $981.00 (GST-inclusive)

    before funding and GST

  • WSQ - Scrum Master Fundamentals for High-Performing Teams

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    2 Review(s)
    This WSQ Scrum Master Fundamentals for High-Performing Teams equips learners with essential knowledge and skills to implement Agile Scrum practices effectively. The course introduces Scrum foundations, covering Agile principles, Scrum frameworks, and core roles, including the Scrum Master as a servant leader, Product Owner, and Development Team. Participants will learn to manage role responsibilities while fostering ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Agentic AI for Business Process Automation

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    239 Review(s)
    This course equips professionals with the knowledge and skills to design and deploy agentic AI workflows for business automation. Participants will begin with an overview of AI agents and agentic AI, exploring how they differ from generative AI, the role of LLM reasoning frameworks, and real-world use cases. Through hands-on practice, learners will create AI agents and build LLM-powered avatar chatbots using no-code ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Empowering Employee Health and Wellness at the Workplace

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    78 Review(s)
    This comprehensive course delves into the intricate aspects of promoting health and wellness within a professional setting. Participants will learn to identify and understand emerging trends in employee health and wellness, ensuring their practices are in line with current standards and legislative requirements. The course covers a range of topics including the distinction between health and wellness, the importance ....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Fundamentals of Microsoft Project Management

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    27 Review(s)
    Embark on a journey to master the Fundamentals of Microsoft Project Management with our comprehensive course. This program is specifically tailored to equip you with the skills required for the effective execution of small-scale projects. Gain a thorough understanding of how to develop and implement project plans using the robust tools offered by Microsoft Project. The course will guide you through the intricacies of....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering Notion for Content, Project, and Database Management

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    Dive into the world of content management with our "Content Management with Notion" course. This program is meticulously designed to empower participants with the skills to implement and adhere to organizational content management policies using Notion. You'll gain hands-on experience in posting and updating content while ensuring it aligns with the latest content creation and curation standards. The course also focu....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Business Innovation with Metaverse and Immersive Technologies

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    In our Digital Transformation Using Immersive Technologies course, you will learn how to revolutionize your business by integrating augmented reality (AR), virtual reality (VR), and Metaverse technologies into your current business model. Through a comprehensive exploration of these cutting-edge technologies, you will gain a thorough understanding of the opportunities and challenges they present, as well as the vario....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Business Innovation with Agentic AI and AI Agents

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    303 Review(s)
    This course equips professionals with the knowledge and practical skills to drive business innovation using agentic AI and AI agents. Participants will explore how autonomous and collaborative agents can analyse information, use digital tools, coordinate multi-step tasks, and support employees in developing new products, services, processes, and customer experiences.Learners will examine current and emerging AI agent....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    29 Review(s)
    This WSQ course empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizational....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Decision-Making and Resource Optimization with Linear Programming

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    4 Review(s)
    This WSQ Decision-Making and Resource Optimization with Linear Programming equips participants with advanced strategies in resource management using Linear Programming (LP) models. Learn how to optimize resource usage, develop comprehensive resource allocation plans, and track performance using tools like Excel Solver. Participants will master techniques to formulate and solve LP models that drive efficient resource ....
    $750.00 (GST-exclusive)
    $817.50 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    31 Review(s)
    This WSQ course equips participants with the skills to identify early indicators of workplace conflicts and minimize their impact on team collaboration. Participants will learn to assess conflict situations, determine root causes, and apply conflict resolution strategies sensitively. Through the use of communication and negotiation techniques, this course focuses on resolving conflicts effectively and fostering a pos....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

  • WSQ - Unlocking Business Potential with Strategic Negotiation Tactics

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    16 Review(s)
    Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....
    $750.00 (GST-exclusive)
    $817.50 (GST-inclusive)

    before funding and GST

  • WSQ - Mastering Agile Project Management for IT Projects

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    3 Review(s)
    Accelerate your career in software development with our comprehensive Agile Software Development with Scrum and DevOps course. Gain invaluable insights into Agile principles, Scrum frameworks, and DevOps practices. Learn how to plan, execute, and deliver software projects efficiently while working within a team. By the end of this course, you'll be proficient in Agile planning, sprint cycles, as well as setting up an....
    $800.00 (GST-exclusive)
    $872.00 (GST-inclusive)

    before funding and GST

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