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Business & Soft Skills
Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.
They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.
Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.
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WSQ - Scrum Master Fundamentals for High-Performing Teams
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Scrum Master Fundamentals for High-Performing Teams equips learners with essential knowledge and skills to implement Agile Scrum practices effectively. The course introduces Scrum foundations, covering Agile principles, Scrum frameworks, and core roles, including the Scrum Master as a servant leader, Product Owner, and Development Team. Participants will learn to manage role responsibilities while fostering ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
- Free AI Subscription
This course equips professionals with the knowledge and practical skills to drive business innovation using agentic AI and AI agents. Participants will explore how autonomous and collaborative agents can analyse information, use digital tools, coordinate multi-step tasks, and support employees in developing new products, services, processes, and customer experiences.Learners will examine current and emerging AI agent....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Generative AI for Content Creation
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
- Free AI Subscription
This course introduces participants to the dynamic field of Generative AI (GenAI) for content creation, focusing on developing a comprehensive content strategy that leverages AI tools to meet organizational goals. Participants will learn how to define their AI-generated content strategy objectives, identify their target audience, and understand the role of tools like ChatGPT in crafting engaging content. The course e....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Multi AI Agents Workflow for Content Creation
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
- Free AI Subscription
This course equips participants with practical skills to design and manage multi-AI-agent workflows for end-to-end content creation. Learners will explore how specialised AI agents can collaborate as researchers, strategists, writers, designers, editors, reviewers, and publishing coordinators to produce high-quality content aligned with marketing objectives.Participants will learn how to define content goals, analyse....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ course empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizational....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Decision-Making and Resource Optimization with Linear Programming
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Decision-Making and Resource Optimization with Linear Programming equips participants with advanced strategies in resource management using Linear Programming (LP) models. Learn how to optimize resource usage, develop comprehensive resource allocation plans, and track performance using tools like Excel Solver. Participants will master techniques to formulate and solve LP models that drive efficient resource ....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Unlocking Business Potential with Strategic Negotiation Tactics
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Mastering the Art & Science of Working with People & Teams using DISC AsiaPlus
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
Mastering the Art & Science of Working with People & Teams” is designed to help professionals at all levels strengthen their leadership capabilities and enhance team collaboration in today’s fast-paced work environment. By leveraging the DISCAsiaPlus model, this course provides actionable insights into personality-driven behaviors, empowering participants to lead with authenticity, adaptability, and preci....$1,200.00 (GST-exclusive)$1,308.00 (GST-inclusive)before funding and GST
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WSQ - Improve Your Business with Excellent Customer Service
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Mastering Agile Project Management for IT Projects
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Accelerate your career in software development with our comprehensive Agile Software Development with Scrum and DevOps course. Gain invaluable insights into Agile principles, Scrum frameworks, and DevOps practices. Learn how to plan, execute, and deliver software projects efficiently while working within a team. By the end of this course, you'll be proficient in Agile planning, sprint cycles, as well as setting up an....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Agile Project Management for Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your project management skills to new heights with our Agile Project Management for Business course. This course is structured to equip you with the fundamentals and advanced techniques of Agile methodologies like Scrum and Kanban. Learn how to plan, execute, and close projects effectively while embracing changes and managing risks. The curriculum covers key aspects of Agile such as backlog grooming, sprint p....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Generative AI for Problem Solving
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with practical skills to use Generative AI for structured problem-solving and informed decision-making in the workplace. Learners will identify performance gaps, define problems clearly, gather relevant information, and investigate the root causes of operational and organisational challenges.Participants will apply Generative AI to analyse complex information, uncover patterns, examine....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Enhance Work Productivity with Microsoft 365 Copilot
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Dive into the world of Microsoft 365 Copilot with our comprehensive course designed to enhance work productivity. This course provides an in-depth understanding of Microsoft 365 Copilot, including a comparison between the free Copilot, paid Copilot Pro, and Copilot for Microsoft 365. Learn how to create compelling content, improve PowerPoint presentations, and harness Micrsoft 365 Copilot or advanced Microsoft Office....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Continuous Process Improvement with FMEA
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Are you constantly seeking ways to elevate your organization's operational performance? Look no further. Our WSQ Continuous Process Improvement with FMEA course is designed to furnish you with the skills to perform Failure Mode and Effects Analysis (FMEA) in any process. You'll gain a deep understanding of how to identify potential failure modes, assess their impact, and develop mitigation strategies. These key compe....$630.00 (GST-exclusive)$686.70 (GST-inclusive)before funding and GST
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WSQ - Corporate Law Compliance for Business Owners
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Understanding corporate law compliance is essential for business owners to navigate regulatory challenges and mitigate legal risks. This course provides an in-depth exploration of Singapore’s legal and regulatory framework in a global context. Participants will assess how global legal developments impact business regulations, analyze industry-specific compliance requirements, and examine international trade agreeme....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Project Management Professional
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course, Project Management Professional Training, is designed for aspiring project managers to gain critical skills needed for PMP certification. The course covers the full project lifecycle, starting from aligning projects with business objectives and identifying stakeholders to developing comprehensive project plans. Learners will explore project governance, compliance, and the strategic value of projects with....$1,560.00 (GST-exclusive)$1,700.40 (GST-inclusive)before funding and GST
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WSQ - Effective Project Management for Small Projects
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Step up your project management game with our WSQ Effective Project Management for Small Projects course. Designed to focus on the unique challenges and constraints of smaller projects, this course covers vital aspects such as planning, budgeting, and time management. You'll learn how to set clear objectives, allocate resources wisely, and use project management tools to monitor progress. By the end of the course, yo....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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CASL - Quickbooks Accounting System for Small and Medium Enterprises
- CASL
- UTAP
- SFEC
- Absentee Payroll
- MCES
Upgrade your financial management capabilities with our WSQ Quickbooks Accounting System for Small and Medium Enterprises course. Designed to meet the unique accounting needs of SMEs, this course offers hands-on training on using Quickbooks for various accounting tasks, including invoicing, expense tracking, and financial reporting. You'll acquire the skills to set up and manage accounts, monitor cash flows, and gene....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Generative AI for Design Thinking
- CASL
- SFC
- SFEC
- Absentee Payroll
- MCES
Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.Through practical exer....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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WSQ - Service Branding Strategies to Elevate Your Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
