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Business & Soft Skills
Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.
They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.
Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.
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WSQ - Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ course equips participants with the skills to identify early indicators of workplace conflicts and minimize their impact on team collaboration. Participants will learn to assess conflict situations, determine root causes, and apply conflict resolution strategies sensitively. Through the use of communication and negotiation techniques, this course focuses on resolving conflicts effectively and fostering a pos....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Project Management with Generative AI (GenAI)
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course, Project Management with Generative AI (GenAI, provides a comprehensive framework for leveraging Generative AI in project management. Participants will learn to develop project parameters aligned with business requirements and use GenAI to resolve project delivery challenges by optimizing resources and budgets. This course emphasizes the importance of anticipating risks and devising mitigation strategies ....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Impactful Leadership Framework
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Impactful Leadership Framework training equips current and aspiring leaders with the mindset, tools, and practical skills to lead high-performing, service-oriented teams. Centred around four key pillars—Self Leadership, People Development, Problem Solving, and Measure & Vision—this course empowers leaders to align team behaviours with the organisation’s values, mission, and long-term vi....$940.00 (GST-exclusive)$1,024.60 (GST-inclusive)before funding and GST
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WSQ - Fast-Track Innovations with Agile Design Thinking and Generative AI (GenAI)
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Fast-Track Innovations with Agile Design Thinking and Generative AI is designed to equip professionals with the tools and methodologies to drive innovation across organizations. The course integrates design thinking and agile principles to accelerate product and service development. Participants will learn how to leverage generative AI for rapid prototyping, problem framing, and ideation, while synthesizing ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Implementing Digital Facilities Management System
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course is meticulously designed for professionals seeking to implement and manage a digital facilities management system effectively. Beginning with an introduction to smart facilities management software, participants will explore the benefits of digitizing facilities management, including increased productivity and risk mitigation. Detailed instructions on setting up work types, service types, problem codes fo....$1,500.00 (GST-exclusive)$1,635.00 (GST-inclusive)before funding and GST
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WSQ - Fundamentals of Microsoft Project Management
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Embark on a journey to master the Fundamentals of Microsoft Project Management with our comprehensive course. This program is specifically tailored to equip you with the skills required for the effective execution of small-scale projects. Gain a thorough understanding of how to develop and implement project plans using the robust tools offered by Microsoft Project. The course will guide you through the intricacies of....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Microsoft Copilot for HR Recruitment
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
Microsoft Copilot for HR Recruitment equips participants with practical skills to apply Microsoft Copilot and AI agents to improve candidate screening, interview preparation, and recruitment decision-making. The course focuses on using AI responsibly to support HR professionals throughout key stages of the recruitment process while maintaining appropriate human oversight. Participants will learn how to use Microsoft ....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Microsoft Copilot for HR
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
Microsoft Copilot for HR equips participants with practical skills to use Microsoft Copilot 365, SharePoint, AI agents, and Microsoft Copilot Studio to enhance and automate HR processes across the employee lifecycle. Participants will learn to use Copilot and AI agents for recruitment and candidate screening, including reviewing candidate information in SharePoint, matching candidates against job requirements, develo....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Closing Sales with Empathy-Driven People-Focused Selling
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course empowers participants with empathy-driven and people-focused selling techniques designed to build trust, understand customer needs, and close sales effectively. Participants will explore methods to analyze customer preferences and develop tailored recommendations. Advanced upselling and cross-selling strategies will also be covered to enhance sales outcomes while addressing customer challenges through pro....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Google Workspace for SMEs - Boosting Efficiency and Collaboration
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your SME's productivity with our comprehensive Google Workspace course. Gain skills to implement policies and manage content on Google Drive, ensuring your organization’s data is well-organized and accessible. Learn to create and curate documents, spreadsheets, and presentations using Google Docs, Sheets, and Slides. Additionally, maintain and utilize tools such as Google Forms, Jamboard, Gmail, Calendar, a....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Service Branding Strategies to Elevate Your Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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CASL - Generative AI for Design Thinking
- CASL
- SFC
- SFEC
- Absentee Payroll
- MCES
Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.Through practical exer....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Quickbooks Accounting System for Small and Medium Enterprises
- CASL
- UTAP
- SFEC
- Absentee Payroll
- MCES
Upgrade your financial management capabilities with our WSQ Quickbooks Accounting System for Small and Medium Enterprises course. Designed to meet the unique accounting needs of SMEs, this course offers hands-on training on using Quickbooks for various accounting tasks, including invoicing, expense tracking, and financial reporting. You'll acquire the skills to set up and manage accounts, monitor cash flows, and gene....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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WSQ - Effective Project Management for Small Projects
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Step up your project management game with our WSQ Effective Project Management for Small Projects course. Designed to focus on the unique challenges and constraints of smaller projects, this course covers vital aspects such as planning, budgeting, and time management. You'll learn how to set clear objectives, allocate resources wisely, and use project management tools to monitor progress. By the end of the course, yo....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Project Management Professional
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course, Project Management Professional Training, is designed for aspiring project managers to gain critical skills needed for PMP certification. The course covers the full project lifecycle, starting from aligning projects with business objectives and identifying stakeholders to developing comprehensive project plans. Learners will explore project governance, compliance, and the strategic value of projects with....$1,560.00 (GST-exclusive)$1,700.40 (GST-inclusive)before funding and GST
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WSQ - Corporate Law Compliance for Business Owners
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Understanding corporate law compliance is essential for business owners to navigate regulatory challenges and mitigate legal risks. This course provides an in-depth exploration of Singapore’s legal and regulatory framework in a global context. Participants will assess how global legal developments impact business regulations, analyze industry-specific compliance requirements, and examine international trade agreeme....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Continuous Process Improvement with FMEA
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Are you constantly seeking ways to elevate your organization's operational performance? Look no further. Our WSQ Continuous Process Improvement with FMEA course is designed to furnish you with the skills to perform Failure Mode and Effects Analysis (FMEA) in any process. You'll gain a deep understanding of how to identify potential failure modes, assess their impact, and develop mitigation strategies. These key compe....$630.00 (GST-exclusive)$686.70 (GST-inclusive)before funding and GST
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WSQ - Enhance Work Productivity with Microsoft 365 Copilot
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Dive into the world of Microsoft 365 Copilot with our comprehensive course designed to enhance work productivity. This course provides an in-depth understanding of Microsoft 365 Copilot, including a comparison between the free Copilot, paid Copilot Pro, and Copilot for Microsoft 365. Learn how to create compelling content, improve PowerPoint presentations, and harness Micrsoft 365 Copilot or advanced Microsoft Office....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Generative AI for Problem Solving
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with practical skills to use Generative AI for structured problem-solving and informed decision-making in the workplace. Learners will identify performance gaps, define problems clearly, gather relevant information, and investigate the root causes of operational and organisational challenges.Participants will apply Generative AI to analyse complex information, uncover patterns, examine....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Agile Project Management for Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your project management skills to new heights with our Agile Project Management for Business course. This course is structured to equip you with the fundamentals and advanced techniques of Agile methodologies like Scrum and Kanban. Learn how to plan, execute, and close projects effectively while embracing changes and managing risks. The curriculum covers key aspects of Agile such as backlog grooming, sprint p....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
