Course Information

  • Sessions 2 days
  • Duration 16 hrs
  • Level Beginner
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Problem Management
TSC Code
ICT-OUS-4011-1.1

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Manage the lifecycle of problems using DevOps principles and technologies.
  • LO2: Perform investigations and develop DevOps methods for problem analysis.
  • LO3: Recommend DevOps solutions and monitor documentation for problem solving.
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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

Free Certificate Practice Exams

Take Free Certificate Practice Exams at exams.tertiaryinfotech.com.

You can also purchase Certificate exam vouchers at exams.tertiaryinfotech.com.

WSQ - DevOps Foundation Training

Course Code: TGS-2024049184
  • WSQ
  • SkillsFuture Credit
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES

What's This Course About

WSQ DevOps Foundation Training equips you with essential skills to manage the lifecycle of problems using DevOps principles and technologies. You will learn to perform thorough investigations and develop effective DevOps methods for problem analysis. The course covers core DevOps principles like continuous integration and delivery, as well as key practices such as site reliability engineering and DevSecOps.

Throughout the training, you will explore various DevOps frameworks and toolchains, including Agile, Lean methods, and IT Service Management. Topics like organizational culture, behavioral models, and automation are also included. Additionally, you will delve into measurement, metrics, and reporting, and understand.

WSQ Funding

Full Fee $1,200.00 Before GST
GST $108.00 9% of fee
Baseline Nett $708.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $468.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us. 

Course FeeBefore Funding

$1,200.00 (GST-exclusive)
$1,308.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Exploring DevOps

  • Defining DevOps
  • Why Does It Matter?

Topic 2: Core DevOps Principles

  • Continuous Integration
  • Continuous Delivery, Testing, Security
  • The Three Way

Topic 3: Key DevOps Practices

  • Continuous Testing, Integration Delivery, Deployment
  • Site Reliability and Resilience Engineering
  • DevSecOps
  • ChatOps
  • Kanban.

Topic 4: Business and Technology Frameworks 

  • Agile and Lean methods
  • IT Service Management (ISM)
  • Safety Culture
  • Learning Organizations
  • Continuous Learning

Topic 5: Culture, Behaviours, Operating Models

  • Define Organisational Culture
  • Cultural Debt
  • Behavioral Models
  • Organisational Maturity Models.

Topic 6: Automation, Architecting DevOps Toolchains

  • CI/CD
  • Cloud
  • Containers
  • Microservices
  • AI and Machine Learning
  • Automation
  • DevOps Toolchains.

Topic 7: Measurement, Metrics, and Reporting

  • Why Metrics Is Important
  • Technical Metrics
  • Business Metrics
  • Measuring & Reporting Metrics

Topic 8: Sharing, Shadowing and Evolving 

  • DevOps in the Enterprise
  • DevOps Leadership
  • Critical Success Factors of Implementing DevOps

Final Assessment

  • Written Assessment - Short Answer Questions (WA-SAQ)
  • Case Study (CS)

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

  1. The candidate has the right to disagree with the assessment decision made by the assessor.
  2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
  3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
  4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
  5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
  6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
  7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
  8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
  9. The assessor can help the candidate with writing and lodging the appeal.
  10. he assessment manager will collect information from the candidate & assessor and give a final decision.
  11. A record of the appeal and any subsequent actions and findings will be made.
  12. An Assessment Appeal Panel will be formed to review and give a decision.
  13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
  14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
  15. Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Job Roles

  • DevOps Engineer
  • Site Reliability Engineer (SRE)
  • Release Manager
  • Automation Engineer
  • Cloud Infrastructure Engineer
  • IT Operations Specialist
  • Continuous Integration/Continuous Deployment (CI/CD) Engineer
  • Systems Administrator
  • IT Service Manager
  • Software Developer
  • Agile Coach
  • Lean Practitioner
  • Security Engineer
  • DevSecOps Engineer
  • Performance Tester
  • Quality Assurance (QA) Engineer
  • Configuration Manager
  • Technical Support Engineer
  • IT Project Manager
  • DevOps Consultant

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