Course Information

  • Sessions 4 days
  • Duration 32 hrs
  • Level Intermediate
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Solution Architecture
TSC Code
ICT-DES-4006-1.1

Funding Validity

Funding for this course is valid from 4 Mar 2024 to 3 Mar 2028. Register and complete the course within this period to qualify for funding support.

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Develop a Microsoft DevOps architectural proof of concept.
  • LO2: Identify the technical and practical requirements in a Microsoft DevOps setup.
  • LO3: Develop a solution architecture within Microsoft DevOps.
  • LO4: Prepare a technical blueprint for a Microsoft DevOps solution for security and storage.
  • LO5: Demonstrate Microsoft DevOps solution for a specific business problem.
  • LO6: Implement regular monitoring of the Microsoft DevOps system and perform necessary troubleshooting.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

Microsoft Learning Partner

We are an Authorised Microsoft Learning Partner (Org ID: 5238476). To get the official Microsoft certification, please register your certification exam at a Pearson VUE test center.

Certification Exam

We are Authorised Pearson Vue Testing Center. Once you have prepared for the exam, you can register for the certification here. The course fee does not include the certification exam fee.

You can purchase the exam voucher (one of the lowest prices in Singapore) at Microsoft Role-Based Certification Exam Voucher.

WSQ - Designing and Implementing Microsoft DevOps Solutions (AZ-400)

Course Code: TGS-2024042605
  • WSQ
  • SFC
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES
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What's This Course About

This comprehensive course on Designing and Implementing Microsoft DevOps Solutions equips participants with the expertise to develop a Microsoft DevOps architectural proof of concept, identify technical requirements, and architect a solution within Microsoft DevOps frameworks. Through a blend of theoretical knowledge and practical exercises, learners will delve into the creation of a technical blueprint focusing on security and storage solutions, and demonstrate the application of Microsoft DevOps solutions to real-world business problems. The curriculum covers a wide range of topics, including the fundamentals of DevOps, choosing the right project, agile development practices, Azure DevOps, GitHub, continuous integration and deployment with Azure Pipelines and GitHub Actions, infrastructure as code, and strategies for dependency management. Additionally, the course emphasizes the importance of implementing regular monitoring and troubleshooting of the Microsoft DevOps system to ensure optimal performance.

Building upon a foundation of agile methodologies and DevOps tools selection, the course further explores advanced areas such as developing for enterprise DevOps, managing infrastructure as code using Azure, and designing a release strategy. Learners will gain hands-on experience with Azure Resource Manager templates, Azure CLI, Azure Automation, and GitHub Packages, alongside an understanding of implementing continuous feedback mechanisms and validating code bases for compliance. By the end of this course, participants will be well-prepared to design and implement efficient, secure, and scalable Microsoft DevOps solutions, aligning technical capabilities with business objectives for enhanced productivity and competitiveness.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

WSQ Funding

Full Fee $2,000.00 Before GST
GST $180.00 9% of fee
Baseline Nett $1,180.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $780.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible companies can use their $10,000 SFEC to cover up to 90% of out-of-pocket course fees for classes ending on or before 30 Nov 2026. A redesigned SFEC starts on 1 Dec 2026.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal FormSubmit PSEA Form

Course FeeBefore Funding

$2,000.00 (GST-exclusive)
$2,180.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to DevOps

What is DevOps?

Explore the DevOps journey

Identify transformation teams

Explore shared goals and define timelines

Topic 2: Choose the right project

Explore greenfield and brownfield projects

Decide when to use greenfield and brownfield projects

Decide when to use systems of record versus systems of engagement

Identify groups to minimize initial resistance

Identify project metrics and key performance indicators (KPIs)

Topic 3: Describe team structures

Explore agile development practices

Explore principles of agile development

Define organization structure for agile practices

Explore ideal DevOps team members

Enable in-team and cross-team collaboration

Select tools and processes for agile practices

Topic 4: Choose the DevOps tools

What is Azure DevOps?

What is GitHub?

Explore an authorization and access strategy

Migrate or integrate existing work management tools

Migrate or integrate existing test management tools

Design a license management strategy

Topic 5: Plan Agile with GitHub Projects and Azure Boards

Introduction to GitHub Projects and Project boards

Introduction to Azure Boards

Link GitHub to Azure Boards

Configure GitHub Projects

Manage work with GitHub Project boards

Customize Project views

Collaborate using team discussions

Agile Plan and Portfolio Management with Azure Boards

Topic 6: Introduction to source control

Explore DevOps foundational practices

What is source control?

Explore benefits of source control

Explore best practices for source control

Topic 7: Describe types of source control systems

Understand centralized source control

Understand distributed source control

Explore Git and Team Foundation Version Control

Examine and choose Git

Understand objections to using Git

Describe working with Git locally

Topic 8: Work with Azure Repos and GitHub

Introduction to Azure Repos

Introduction to GitHub

Migrate from TFVC to Git

Use GIT-TFS

Develop online with GitHub Codespaces

Topic 9: Structure your Git Repo

Explore monorepo versus multiple repos

Implement a change log

Topic 10: Manage Git branches and workflows

Explore branch workflow types

Explore feature branch workflow

Explore Git branch model for continuous delivery

Explore GitHub flow

Explore fork workflow

Version Control with Git in Azure Repos

Topic 11: Collaborate with pull requests in Azure Repos

Collaborate with pull requests

Exercise - Azure Repos collaborating with pull requests

Examine GitHub mobile for pull request approvals

Topic 12: Identify technical debt

Examine code quality

Examine complexity and quality metrics

Introduction to technical debt

Measure and manage technical debt

Integrate other code quality tools

Plan effective code reviews

Topic 13: Explore Git hooks

Introduction to Git hooks

Implement Git hooks

Topic 14: Plan foster inner source

Explore foster inner source

Implement the fork workflow

Describe inner source with forks

Topic 15: Manage Git repositories

Work with large repositories

Purge repository data

Manage releases with GitHub Repos

Automate release notes with GitHub

Topic 16: Explore Azure Pipelines

Explore the concept of pipelines in DevOps

Describe Azure Pipelines

Understand Azure Pipelines key terms

Topic 17: Manage Azure Pipeline agents and pools

Choose between Microsoft-hosted versus self-hosted agents

Explore job types

Introduction to agent pools

Explore predefined agent pool

Understand typical situations for agent pools

Communicate with Azure Pipelines

Communicate to deploy to target servers

Examine other considerations

Describe security of agent pools

Configure agent pools and understanding pipeline styles

Topic 18: Describe pipelines and concurrency

Understand parallel jobs

Estimate parallel jobs

Describe Azure Pipelines and open-source projects

Explore Azure Pipelines and Visual Designer

Describe Azure Pipelines and YAML

Topic 19: Explore continuous integration

Introduction to continuous integration

Learn the four pillars of continuous integration

Explore benefits of continuous integration

Describe build properties

Enable Continuous Integration with Azure Pipelines

Topic 20: Implement a pipeline strategy

Configure agent demands

Implement multi-agent builds

Explore source control types supported by Azure Pipeline

Topic 21: Integrate with Azure Pipelines

Describe the anatomy of a pipeline

Understand the pipeline structure

Detail templates

Explore YAML resources

Use multiple repositories in your pipeline

Topic 22: Introduction to GitHub Actions

What are Actions?

Explore Actions flow

Understand workflows

Describe standard workflow syntax elements

Explore events

Explore jobs

Explore runners

Examine release and test an action

Topic 23: Learn continuous integration with GitHub Actions

Describe continuous integration with actions

Examine environment variables

Share artifacts between jobs

Examine Workflow badges

Describe best practices for creating actions

Mark releases with Git tags

Create encrypted secrets

Use secrets in a workflow

Implement GitHub Actions for CI/CD

Topic 24: Design a container build strategy

Examine structure of containers

Work with Docker containers

Understand Dockerfile core concepts

Examine multi-stage dockerfiles

Examine considerations for multiple stage builds

Explore Azure container-related services

Deploy Docker containers to Azure App Service web apps

Topic 25: Introduction to continuous delivery

Explore traditional IT development cycle

What is continuous delivery?

Move to continuous delivery

Understand releases and deployments

Understand release process versus release

Topic 26: Create a release pipeline

Describe Azure DevOps release pipeline capabilities

Explore release pipelines

Explore artifact sources

Choose the appropriate artifact source

Exercise - select an artifact source

Examine considerations for deployment to stages

Exercise - set up stages

Explore build and release tasks

Explore custom build and release tasks

Explore release jobs

Configure Pipelines as Code with YAML

Topic 27: Explore release recommendations

Understand the delivery cadence and three types of triggers

Exercise - select your delivery and deployment cadence

Explore release approvals

Exercise - set up manual approvals

Explore release gates

Use release gates to protect quality

Control Deployments using Release Gates

Topic 28: Provision and test environments

Provision and configure target environments

Exercise - set up service connections

Configure automated integration and functional test automation

Understand Shift-left

Set up and run availability tests

Explore Azure Load Testing

Set up and run functional tests

Topic 29: Manage and modularize tasks and templates

Examine task groups

Exercise - create and manage task groups

Explore variables in release pipelines

Understand variable groups

Exercise - create and manage variable groups

Topic 30: Automate inspection of health

Automate inspection of health

Explore events and notifications

Explore service hooks

Exercise - set up service hooks to monitor the pipeline

Configure Azure DevOps notifications

Configure GitHub notifications

Explore how to measure quality of your release process

Examine release notes and documentation

Examine considerations for choosing release management tools

Explore common release management tools

Topic 31: Introduction to deployment patterns

Explore microservices architecture

Examine classical deployment patterns

Understand modern deployment patterns

Topic 32: Implement blue-green deployment and feature toggles

What is blue-green deployment?

Explore deployment slots

Exercise - set up a blue-green deployment

Introduction to feature toggles

Describe feature toggle maintenance

Topic 33: Implement canary releases and dark launching

Explore canary releases

Examine Traffic Manager

Understand dark launching

Topic 34: Implement A/B testing and progressive exposure deployment

What is A/B testing?

Explore CI-CD with deployment rings

Exercise - Ring-based deployment

Topic 35: Integrate with identity management systems

Integrate GitHub with single sign-on (SSO)

Explore service principals

Explore Managed Identity

Topic 36: Manage application configuration data

Rethink application configuration data

Explore separation of concerns

Understand external configuration store patterns

Introduction to Azure App Configuration

Examine Key-value pairs

Examine App configuration feature management

Integrate Azure Key Vault with Azure Pipelines

Manage secrets, tokens and certificates

Examine DevOps inner and outer loop

Integrate Azure Key Vault with Azure DevOps

Enable Dynamic Configuration and Feature Flags

Topic 37: Explore infrastructure as code and configuration management

Explore environment deployment

Examine environment configuration

Understand imperative versus declarative configuration

Understand idempotent configuration

Topic 38: Create Azure resources using Azure Resource Manager templates

Why use Azure Resource Manager templates?

Explore template components

Manage dependencies

Modularize templates

Manage secrets in templates

Deployments using Azure Bicep templates

Topic 39: Create Azure resources by using Azure CLI

What is Azure CLI?

Work with Azure CLI

Exercise - Run templates using Azure CLI

Topic 40: Explore Azure Automation with DevOps

Create automation accounts

What is a runbook?

Understand automation shared resources

Explore runbook gallery

Examine webhooks

Explore source control integration

Explore PowerShell workflows

Create a workflow

Explore hybrid management

Exercise - Create and run a workflow runbook

Examine checkpoint and parallel processing

Topic 35 Implement Desired State Configuration (DSC)

Understand configuration drift

Explore Desired State Configuration (DSC)

Explore Azure Automation State configuration (DSC)

Examine DSC configuration file

Exercise - Import and compile

Exercise - Onboard machines for management

Explore hybrid management

Implement DSC and Linux Automation on Azure

Topic 41: Implement Bicep

What is Bicep?

Install Bicep

Exercise - Create Bicep templates

Understand Bicep file structure and syntax

Exercise - Deploy a Bicep file from Azure Pipelines

Exercise - Deploy a Bicep file from GitHub workflows

Topic 42: Explore package dependencies

What is dependency management?

Describe elements of a dependency management strategy

Identify dependencies

Understand source and package componentization

Decompose your system

Scan your codebase for dependencies

Topic 43: Understand package management

Explore packages

Understand package feeds

Explore package feed managers

Explore common public package sources

Explore self-hosted and SaaS based package sources

Consume packages

Introduction to Azure Artifacts

Publish packages

Package management with Azure Artifacts

Topic 44: Migrate consolidating and secure artifacts

Identify existing artifact repositories

Migrate and integrating artifact repositories

Secure access to package feeds

Examine roles

Examine permissions

Examine authentication

Topic 45: Implement a versioning strategy

Understand versioning of artifacts

Explore semantic versioning

Examine release views

Promote packages

Exercise - Promote a package

Explore best practices for versioning

Exercise - Push from the pipeline

Topic 46: Introduction to GitHub Packages

Publish packages

Install a package

Delete and restore a package

Explore package access control and visibility

Topic 47: Implement tools to track usage and flow

Understand the inner loop

Introduction to continuous monitoring

Explore Azure Monitor and Log Analytics

Examine Kusto Query Language (KQL)

Explore Application Insights

Implement Application Insights

Exercise - Add Application Insights to an ASP.NET core application

Monitor application performance with Application Insights

Topic 48: Develop monitor and status dashboards

Explore Azure Dashboards

Examine view designer in Azure Monitor

Explore Azure Monitor workbooks

Explore Power BI

Build your own custom application

Topic 49: Share knowledge within teams

Share acquired knowledge within development teams

Introduction to Azure DevOps project wikis

Integrate with Azure Boards

Share team knowledge using Azure Project Wiki

Topic 50: Design processes to automate application analytics

Explore rapid responses and augmented search

Integrate telemetry

Examine monitoring tools and technologies

Topic 51: Manage alerts, blameless retrospectives and a just culture

Examine when get a notification

Explore how to fix it

Explore smart detection notifications

Improve performance

Understand server response time degradation

Reduce meaningless and non-actionable alerts

Examine blameless retrospective

Develop a just culture

Topic 52: Introduction to Secure DevOps

Describe SQL injection attack

Understand DevSecOps

Explore Secure DevOps Pipeline

Explore key validation points

Explore continuous security validation

Understand threat modeling

Exercise threat modeling

Topic 53: Implement open-source software

Explore how software is built

What is open-source software

Explore corporate concerns with open-source software components

Introduction to open-source licenses

Explore common open-source licenses

Examine license implications and ratings

Topic 54: Software Composition Analysis

Inspect and validate code bases for compliance

Explore software composition analysis (SCA)

Integrate Mend with Azure Pipelines

Implement GitHub Dependabot alerts and security updates

Integrate software composition analysis checks into pipelines

Examine tools for assess package security and license rate

Interpret alerts from scanner tools

Implement security and compliance in an Azure Pipeline

Topic 55: Static analyzers

Explore SonarCloud

Explore CodeQL in GitHub

Manage technical debt with SonarCloud and Azure DevOps

Topic 56: OWASP and Dynamic Analyzers

Plan Implement OWASP Secure Coding Practices

Explore OWASP ZAP penetration test

Explore OWASP ZAP results and bugs

Topic 57: Security Monitoring and Governance

Implement pipeline security

Explore Microsoft Defender for Cloud

Examine Microsoft Defender for Cloud usage scenarios

Explore Azure Policy

Understand policies

Explore initiatives

Explore resource locks

Explore Azure Blueprints

Understand Microsoft Defender for Identity

Assessment

  • Written Exam
  • Practical Exam

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Year Group : 21-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Funding Eligibility Criteria

Self-sponsored learners (individuals)

  • Singapore Citizens and Singapore Permanent Residents aged 21 and above.
  • Up to 50% course fee funding. Singapore Citizens aged 40 and above receive up to 70% under the Mid-career Enhanced Subsidy (MCES).
  • Singapore Citizens aged 25 and above can pay the remaining fee with SkillsFuture Credit.

Company-sponsored learners

  • Singapore Citizens and Singapore Permanent Residents who are direct employees of the sponsoring company.
  • Up to 50% course fee funding, or up to 70% for employees of SMEs (Enhanced Training Support for SMEs) and for Singapore Citizens aged 40 and above. An SME has no more than 200 employees or an annual turnover of no more than $100 million.
  • Employers can also claim Absentee Payroll funding for employees who attend during working hours.
  • Eligible companies can offset their out-of-pocket fees with SkillsFuture Enterprise Credit (SFEC).

Conditions for all funded learners

  • Attendance is taken digitally with Singpass for every session, including the assessment.
  • You must complete the course and pass all assessments (assessed as Competent).
  • If these conditions are not met, the funding is clawed back and the learner or employer pays the full course fee.
  • 9% GST is charged on the full course fee before funding.
  • Promo and discount codes cannot be used on funded courses.
  • Any balance after funding can be paid in cash, with SkillsFuture Credit, with PSEA (Singapore Citizens with a PSEA), or partly reimbursed by UTAP for NTUC members.

How to Apply SkillsFuture Credit Claim for Individuals

Singapore Citizens aged 25 and above can use their SkillsFuture Credit (base tier) to pay the course fee after funding. The $4,000 mid-career top-up cannot be used for this course.

  1. Register for this course as self-sponsored and tell us you will use SkillsFuture Credit. Do not pay the amount you plan to claim.
  2. We email you an invoice showing the course fee after funding.
  3. From 60 days before the course starts, and no later than the course start date, log in to MySkillsFuture with Singpass and click Claim credits.
  4. Click Submit a Claim and search for this course by its course code, TGS-2024042605.
  5. Select your class start date, enter the course fee payable after funding and the amount of credit to claim, then upload the invoice (PDF, JPG or PNG, under 4MB).
  6. Review, accept the terms and click Agree and Submit. The credit is paid directly to us; processing can take up to 14 working days.

Changing or withdrawing: cancel the claim on MySkillsFuture at least one day before the course starts. If your class date changes, cancel the claim and submit a new one with the new date.

How to Apply SkillsFuture Enterprise Credit (SFEC)

SFEC helps companies pay for employee training. The current SFEC ends on 30 November 2026, and a redesigned SFEC starts on 1 December 2026.

Current SFEC: classes ending on or before 30 November 2026

  • Eligible companies received a one-off $10,000 credit, notified by letter to their Corppass administrator. Eligibility generally required at least 3 Singapore Citizen or PR employees and Skills Development Levy contributions.
  • SFEC covers up to 90% of the company's out-of-pocket course fee after other subsidies.
  1. Check your company's SFEC eligibility and balance on EnterpriseSG.
  2. Register your Singapore Citizen or PR employee for a class that ends by 30 November 2026, as company-sponsored, and pay the course fee after funding.
  3. Your employee attends and completes the course. We submit the attendance and assessment results to SWDA.
  4. No separate claim is needed. SFEC is calculated automatically once the course fee grant is approved and is paid quarterly to your company's IRAS GIRO or PayNow Corporate account.

Any unused balance of the current SFEC expires on 30 November 2026.

Redesigned SFEC from 1 December 2026

Companies with at least 3 resident employees receive a fresh $10,000 in an online SFEC wallet that offsets out-of-pocket fees upfront at enrolment, instead of reimbursing them afterwards. SWDA has not yet published the support rates and claim steps; see OurWorkforce or our SFEC guide.

How to Apply UTAP (NTUC Members)

NTUC members can claim 50% of the unfunded course fee under the Union Training Assistance Programme (UTAP), capped at $250 a year (aged below 40) or $500 a year (aged 40 and above). The cap is shared with UTAP claims for AI tool subscriptions.

Eligibility: you must be an NTUC member paying full membership fees, with your membership paid up before and during the course and when you claim. The course must not be fully paid for by your employer or another source.

  1. Make sure your NTUC membership is paid up before the course starts.
  2. Register for this course with us and pay the course fee after funding and SkillsFuture Credit.
  3. Attend at least 75% of the course and sit all assessments.
  4. Within 6 months after the course ends, go to the NTUC U Portal, open UTAP under E-services, log in with Singpass and choose Course Fee Claim.
  5. Enter the nett course fee you paid (after all subsidies and SkillsFuture Credit, including GST), and upload your invoice or receipt and your certificate or result slip (PDF, JPG or PNG, up to 5MB each).
  6. NTUC usually pays the claim within 4 weeks of submission.

Read more in our UTAP guide.

How to Apply PSEA

Singapore Citizens with a Post-Secondary Education Account (PSEA), which stays open until around the year you turn 31, can use it to pay the course fee after funding for PSEA-approved courses. You can also use a sibling's PSEA after your own has been used up.

  1. Check that this course shows the PSEA tag on its MySkillsFuture page.
  2. Check your PSEA balance on MOE's Student Finance System with Singpass.
  3. Download and complete the PSEA withdrawal form, then submit it to us.
  4. We submit the withdrawal request to MOE. You (and your sibling, if you are using their account) authorise it in the Student Finance System. Nothing is withdrawn without this authorisation.
  5. MOE pays us directly. If you have already paid, we refund the amount covered by PSEA.

More details: MOE PSEA overview.

Appeal Process

If you disagree with an assessment decision, you have the right to appeal.

  1. When the assessor gives you feedback, say whether you agree with the outcome. If you agree, you and the assessor sign the Assessment Summary Record; if you disagree, do not sign it.
  2. Discuss the decision with the assessor or the assessment manager first.
  3. If you are still not satisfied, tell the assessor you intend to appeal. The assessor records this in the feedback section of the Assessment Summary Record and informs the assessment manager.
  4. Lodge your appeal within 7 days, giving your reasons, using the Candidate Appeal Form. The assessor can help you write and lodge it.
  5. An Assessment Appeal Panel reviews the information from you and the assessor and makes a decision. A record of the appeal and its outcome is kept.
  6. You will be told the outcome within 2 weeks of lodging the appeal. The panel's decision is final.

Job Roles

Job Roles

  • Data Scientist
  • Machine Learning Engineer
  • AI Researcher
  • Deep Learning Specialist
  • Computer Vision Engineer
  • AI Product Developer
  • Graphics Software Developer
  • Multimedia Artist (using AI)
  • Bioinformatics Researcher (for GAN-based simulations)
  • Financial Modeler (using AI for simulations)
  • R&D Specialist in AI
  • Robotics Engineer (with AI modeling)
  • Game Developer (using GANs for content generation)
  • Innovation Manager (in tech firms)
  • Computational Scientist

Trainers

Trainers

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.
Alec Tan is an IT trainer and systems engineer with over 20 years of experience spanning IT technical support, system integration, and IT training. He holds multiple CompTIA certifications, including A+, Network+, and Server+, and is also WSQ ACLP-certified, equipping him with both the technical expertise and the pedagogical skills to deliver effective training. His professional career includes roles as a Network Systems Engineer at McKinn International and freelance IT trainer at Nexus Academy, where he taught Office 365, Big Data, Artificial Intelligence, and CompTIA certification programs. With strong technical competencies in Microsoft Windows Server, desktop and laptop support, and IT infrastructure management, Alec brings a wealth of hands-on experience to Security+ training. His teaching emphasizes practical learning, covering key Security+ domains such as threat management, identity access, cryptography, and risk mitigation. By combining deep technical knowledge with a learner-focused approach, Alec ensures participants are well-prepared to achieve Security+ certification and apply cybersecurity principles in real-world IT environments.

Kishan Raaj is a cloud infrastructure and DevOps engineer with extensive experience in automation, CI/CD pipeline design, and cloud-native application deployment. Over his career, he has worked on enterprise-scale projects integrating Azure DevOps, Terraform, and Docker to streamline software delivery processes. Kishan is skilled in managing large distributed systems and implementing end-to-end automation solutions that enhance reliability and developer productivity.
In “Designing and Implementing Microsoft DevOps Solutions (AZ-400),” Kishan focuses on helping learners understand how to architect and automate software delivery using Azure DevOps services. His training covers infrastructure as code, pipeline security, and container lifecycle management. Drawing on real-world implementation experience, he enables participants to design scalable DevOps environments that meet enterprise-level performance and compliance standards.

CY Quah is an ACLP-certified trainer and data science professional with extensive experience in Python, NLP, and machine learning. He has led AI training programs for SAP, Temasek Polytechnic, and IMDA under the SGUnited Mid-Career Pathways initiative, and has delivered corporate workshops on text analytics, recommender systems, and chatbot development. His expertise includes applying NLP tools such as NLTK, spaCy, and Gensim for sentiment analysis, topic modeling, and text classification.

Truman Ng is a senior technology consultant and cloud infrastructure expert with over 20 years of experience in IT systems design, automation, and enterprise DevOps deployment. A PMP, ACTA, and Huawei HCIE-certified professional, he has led global teams in implementing DevOps frameworks and cloud-native applications across industries including finance, education, and manufacturing. His expertise lies in integrating development, security, and operations to achieve continuous delivery excellence.
In “Designing and Implementing Microsoft DevOps Solutions (AZ-400),” Truman provides in-depth guidance on architecting and managing DevOps workflows using Microsoft Azure. His sessions cover advanced topics such as pipeline automation, configuration management, and monitoring of distributed systems. Through his practical and systems-oriented teaching approach, he empowers participants to master the full DevOps lifecycle—from planning and coding to deployment and performance optimization—using Azure’s integrated ecosystem.

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