Course Information

  • Sessions 2 days
  • Duration 16 hrs
  • Level Beginner
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Problem Management
TSC Code
ICT-OUS-4011-1.1

Funding Validity

Funding for this course is valid from 20 Sep 2024 to 19 Sep 2026. Register and complete the course within this period to qualify for funding support.

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Manage the lifecycle of problems using DevOps principles and technologies.
  • LO2: Perform investigations and develop DevOps methods for problem analysis.
  • LO3: Recommend DevOps solutions and monitor documentation for problem solving.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - DevOps Foundation Training

Course Code: TGS-2024049184
  • WSQ
  • SFC
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES
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What's This Course About

WSQ DevOps Foundation Training equips you with essential skills to manage the lifecycle of problems using DevOps principles and technologies. You will learn to perform thorough investigations and develop effective DevOps methods for problem analysis. The course covers core DevOps principles like continuous integration and delivery, as well as key practices such as site reliability engineering and DevSecOps.

Throughout the training, you will explore various DevOps frameworks and toolchains, including Agile, Lean methods, and IT Service Management. Topics like organizational culture, behavioral models, and automation are also included. Additionally, you will delve into measurement, metrics, and reporting, and understand.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

WSQ Funding

Full Fee ₵1,200.00 Before GST
GST ₵108.00 9% of fee
Baseline Nett ₵708.00 SG/PR age 21+ · 50% funded
MCES / SME Nett ₵468.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal FormSubmit PSEA Form

Course FeeBefore Funding

₵14,400.00 (GST-exclusive)
₵15,696.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Exploring DevOps

  • Defining DevOps
  • Why Does It Matter?

Topic 2: Core DevOps Principles

  • Continuous Integration
  • Continuous Delivery, Testing, Security
  • The Three Way

Topic 3: Key DevOps Practices

  • Continuous Testing, Integration Delivery, Deployment
  • Site Reliability and Resilience Engineering
  • DevSecOps
  • ChatOps
  • Kanban.

Topic 4: Business and Technology Frameworks 

  • Agile and Lean methods
  • IT Service Management (ISM)
  • Safety Culture
  • Learning Organizations
  • Continuous Learning

Topic 5: Culture, Behaviours, Operating Models

  • Define Organisational Culture
  • Cultural Debt
  • Behavioral Models
  • Organisational Maturity Models.

Topic 6: Automation, Architecting DevOps Toolchains

  • CI/CD
  • Cloud
  • Containers
  • Microservices
  • AI and Machine Learning
  • Automation
  • DevOps Toolchains.

Topic 7: Measurement, Metrics, and Reporting

  • Why Metrics Is Important
  • Technical Metrics
  • Business Metrics
  • Measuring & Reporting Metrics

Topic 8: Sharing, Shadowing and Evolving 

  • DevOps in the Enterprise
  • DevOps Leadership
  • Critical Success Factors of Implementing DevOps

Assessment

  • Written Exam
  • Case Study

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

  1. The candidate has the right to disagree with the assessment decision made by the assessor.
  2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
  3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
  4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
  5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
  6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
  7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
  8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
  9. The assessor can help the candidate with writing and lodging the appeal.
  10. he assessment manager will collect information from the candidate & assessor and give a final decision.
  11. A record of the appeal and any subsequent actions and findings will be made.
  12. An Assessment Appeal Panel will be formed to review and give a decision.
  13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
  14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
  15. Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Job Roles

  • DevOps Engineer
  • Site Reliability Engineer (SRE)
  • Release Manager
  • Automation Engineer
  • Cloud Infrastructure Engineer
  • IT Operations Specialist
  • Continuous Integration/Continuous Deployment (CI/CD) Engineer
  • Systems Administrator
  • IT Service Manager
  • Software Developer
  • Agile Coach
  • Lean Practitioner
  • Security Engineer
  • DevSecOps Engineer
  • Performance Tester
  • Quality Assurance (QA) Engineer
  • Configuration Manager
  • Technical Support Engineer
  • IT Project Manager
  • DevOps Consultant

Trainers

Trainers

Mohan Pothula is an accomplished enterprise architect with over two decades of experience designing, implementing, and managing large-scale cloud and DevOps transformations for global enterprises. He has led major modernization projects for financial institutions and media organizations, leveraging AWS, Azure, and Kubernetes to build scalable, secure, and automated CI/CD pipelines. His strong foundation in system architecture, infrastructure as code, and microservices design makes him a key practitioner in bridging development and operations through agile delivery models.
As an educator and consultant, Mohan emphasizes real-world DevOps practices that unify software delivery, infrastructure management, and automation. His deep technical expertise, combined with a strategic understanding of organizational processes, allows him to help learners master the core principles of continuous integration, testing, and deployment. In DevOps Foundation Training, he equips participants with the skills to streamline workflows, enhance collaboration, and ensure high-quality software delivery across the enterprise lifecycle.

Praveen Dayal is a senior IT leader and project management specialist with extensive global experience in banking, finance, manufacturing, and technology. He holds multiple international certifications, including PMP®, PMI-ACP, ASM, CISA, CISM, CRISC, and ACLP, reflecting his strong expertise in project management, risk governance, and agile practices. His career spans senior leadership roles where he successfully led large-scale IT projects, digital transformation programs, and enterprise system implementations across multiple industries. As an ACLP-certified trainer, Praveen has delivered Agile and Scrum-focused programs that empower IT and business professionals to adopt iterative, value-driven project management approaches. He integrates real-world case studies, simulations, and agile practices into his teaching, enabling participants to understand how agile frameworks can be applied beyond software development into IT projects and enterprise change management. His pragmatic and structured approach ensures learners acquire actionable skills to deliver IT projects with agility, efficiency, and business alignment.

Truman Ng is a senior IT and DevOps instructor with over 20 years of experience in network infrastructure, cloud engineering, and automation. As a PMP®, ACTA-certified trainer, and Huawei HCIE® expert, Truman has designed and implemented hybrid cloud environments integrating CI/CD, containerization, and continuous monitoring solutions. His diverse certification portfolio—spanning Cisco, Huawei, HP, and ITIL—reflects his expertise in both network automation and agile-driven operations.
Truman’s teaching approach emphasizes end-to-end system orchestration, pipeline automation, and DevOps integration across IT ecosystems. Drawing from real-world deployments, he helps learners master continuous delivery practices, containerized workflows, and team collaboration using modern DevOps tools. In DevOps Foundation Training, Truman prepares participants to apply DevOps principles in enterprise environments, focusing on efficiency, scalability, and security.

Anil Bidari is an experienced technology consultant and trainer specializing in systems integration, data management, and DevOps enablement. With a strong background in software development and IT operations, he has led initiatives that modernized legacy infrastructures through automation, continuous deployment, and cloud adoption. His expertise includes tools like Jenkins, Docker, Kubernetes, and Git, as well as process frameworks such as Agile and ITIL.
As a professional trainer, Anil focuses on simplifying complex DevOps workflows into structured, practical learning experiences. His sessions emphasize hands-on application, collaboration, and automation best practices that drive productivity and operational stability. In DevOps Foundation Training, Anil equips learners with the essential skills to implement end-to-end CI/CD pipelines and apply DevOps methodologies to accelerate software delivery and improve quality outcomes.

Dr. Alfred Ang is the Founder and Chief Training Officer of Tertiary Infotech Pte Ltd, with over 20 years of expertise spanning software engineering, AI, data analytics, and cloud computing. Holding a Ph.D. from the National University of Singapore and multiple certifications including DACE, ACTA, and GCWLP, he has co-developed more than 130 WSQ-accredited and IBF-certified courses in data analytics, cybersecurity, and software development. His technical background includes hands-on experience in automation, Python programming, and AI integration within enterprise systems.
Dr. Ang is a recognized authority in developing workforce-ready training programs that bridge theoretical concepts with practical industry applications. In DevOps Foundation Training, he imparts his deep knowledge of agile workflows, CI/CD automation, and cloud-based deployment strategies, guiding learners to understand how DevOps principles drive innovation and efficiency in modern software development and IT operations.

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