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Course Details
Course Details
What You'll Learn
Topic 1: Introduction To Statistical Process Control
Types of Variations
What is Statistical Process Control (SPC)
Why Use SPC for Manufacturing
Types of Data
Statistical Distributions
Central limit Theorem
Topic 2: Control Charts
Controlling a Process
What is a Control Chart
Subgroup and Choose Control Charts
Common Elements of Control Charts
Variable Control Charts
Attribute Control Charts
Topic 3: Setup SPC
Steps to Construct Control Charts
Calculation of Control Limits
Interpretation of SPC Charts
Topic 4: Process Control Capabilities
Capability vs. Control
Process Capability Ratios - Cp, Cpk Indices
Gage Capability & GR&R
Topic 5: Out of Control and Follow-Up Actions
SPC Rules
Out of Control (OOC)
Root Cause Analysis
Follow Up Actions
Assessment
- Written Exam
- Oral Questioning
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
- Minimum 18 years old
Minimum Software/Hardware Requirement
Software: NIL
Hardware: Windows and Mac Laptops
About Progressive Wage Model (PWM)
The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.
Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
For more information on PWM, please visit MOM site.
Funding Eligility Criteria
| Individual Sponsored Trainee | Employer Sponsored Trainee |
- Singapore Citizens or Singapore Permanent Residents of age 21 and above
- From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
- Trainee must pass all prescribed tests / assessments and attain 100% competency.
- We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
- Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
- From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
- Trainee must pass all prescribed tests / assessments and attain 100% competency.
- We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.
| SkillsFuture Credit: |
- Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.
| PSEA: |
- To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
- Scroll down to "Keyword Tags" to verify for PSEA eligibility.
- If there is “PSEA” under keyword tags, the course is eligible for PSEA.
- And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
- Not all courses are eligible for PSEA funding.
| Absentee Payroll (AP) Funding: |
- $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- AP funding will be computed based on the actual number of training hours attended by the trainee.
| SFEC: |
- If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SWDA would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
- Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
- SkillsFuture Enterprise Credit (SFEC) Microsite
Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
SkillsFuture Level-Up Program
The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SWDA subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Appeal Process
- The candidate has the right to disagree with the assessment decision made by the assessor.
- When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
- If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
- If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
- If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
- If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
- The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
- The candidate must lodge the appeal within 7 days, giving reasons for appeal
- The assessor can help the candidate with writing and lodging the appeal.
- he assessment manager will collect information from the candidate & assessor and give a final decision.
- A record of the appeal and any subsequent actions and findings will be made.
- An Assessment Appeal Panel will be formed to review and give a decision.
- The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
- The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
- Please click the link below to fill up the Candidates Appeal Form.
Job Roles
Job Roles
- Quality Control Manager
- Process Engineer
- Manufacturing Engineer
- Production Supervisor
- Quality Assurance Specialist
- Lean Manufacturing Specialist
- Operations Manager
- Production Planner
- Continuous Improvement Manager
- Six Sigma Black Belt (with manufacturing focus)
- Plant Manager
- Reliability Engineer
- Process Optimization Specialist
- Industrial Engineer
- Quality Control Technician.
Trainers
Trainers
Sivanesan Sivakaruniam is an IT governance and cybersecurity professional with over 20 years of experience in technology risk management, systems auditing, and business process control. Having led digital transformation and compliance initiatives across manufacturing and service industries, he specializes in helping organizations build strong cybersecurity frameworks to safeguard their operations. His expertise includes data protection, user access management, and cyber risk mitigation strategies aligned with ISO 27001 and NIST standards. As a certified corporate trainer, Sivanesan is known for delivering clear, practical, and relatable cybersecurity guidance for both technical and non-technical audiences.
Stephan Tan is an experienced operations and strategy leader with over 25 years of experience across manufacturing, supply chain, and process improvement. Currently serving as Operations Manager at Symrise, he oversees large-scale projects and drives best practices in business performance optimization, process excellence, and cross-functional collaboration. Stephan holds an MBA from Macquarie Graduate School of Management, a Certified Purchasing Manager (C.P.M.) credential, and dual certifications as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO). His leadership expertise is grounded in continuous improvement, negotiation, and agile transformation across complex global operations.
Praveen Dayal is a senior IT leader and project management specialist with extensive global experience in banking, finance, manufacturing, and technology. He holds multiple international certifications, including PMP®, PMI-ACP, ASM, CISA, CISM, CRISC, and ACLP, reflecting his strong expertise in project management, risk governance, and agile practices. His career spans senior leadership roles where he successfully led large-scale IT projects, digital transformation programs, and enterprise system implementations across multiple industries.
As an ACLP-certified trainer, Praveen has delivered Agile and Scrum-focused programs that empower IT and business professionals to adopt iterative, value-driven project management approaches. He integrates real-world case studies, simulations, and agile practices into his teaching, enabling participants to understand how agile frameworks can be applied beyond software development into IT projects and enterprise change management. His pragmatic and structured approach ensures learners acquire actionable skills to deliver IT projects with agility, efficiency, and business alignment.
Teddy Yip is a process engineering and manufacturing operations professional with extensive experience in quality assurance, continuous improvement, and Lean Six Sigma methodologies. Having worked in precision manufacturing and industrial systems, he specializes in applying SPC techniques to optimize production processes and maintain consistent output quality. His analytical approach and industry knowledge have helped organizations enhance efficiency and achieve compliance with international quality standards.
In “Statistical Process Control (SPC) in Manufacturing,” Teddy provides participants with practical guidance on using SPC tools to detect process anomalies and reduce variation. His sessions cover the fundamentals of control charting, data interpretation, and corrective action planning. By focusing on hands-on learning and case-based discussions, he ensures that learners gain the confidence to apply SPC principles directly to their manufacturing environments.
Sin Fatt Choong is an Agile and Design Thinking strategist with extensive experience in software engineering, consulting, and organizational transformation. Over the past seven years, he has specialized in guiding businesses to adopt Scaled Agile practices and integrate customer-centric innovation frameworks. He is a certified Scrum Master, Product Owner, and Design Sprint Facilitator, as well as an ACTA-certified adult educator, bringing a wealth of practical expertise to his training.
In his design thinking training, Sin Fatt leverages innovative learning techniques, including LEGO Serious Play and blended learning approaches, to engage participants in hands-on problem-solving. His workshops emphasize aligning business goals with customer needs, enabling organizations to discover opportunities, prototype solutions, and deliver value effectively. With his strong facilitation and coaching skills, Sin Fatt empowers businesses to cultivate an innovation mindset and integrate design thinking into their strategic and operational processes.
Review
Customer Reviews (55)
- Average Rating: 5.0/5 Review by Course Participant/Trainee
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N/A (Posted on 8/23/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 4.7/5 Review by Course Participant/Trainee
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N/A (Posted on 3/13/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 5.0/5 Review by Course Participant/Trainee
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I preferred the physical class setup over virtual. The initial admin mails were not clear on whether classes were physical or virtual as a Google Meet link was shared in the calendar invite too (causing the lecturer to be dialing virtually while all the participants were in class). Appreciated Dr Smita's clear and simple explanations for the key terms. They were very useful to form a strong foundation. Dr Smita was interactive and constantly kept the participants engaged by asking questions, asking participants to share relevant examples from their current/past organisations. She also contextualised content with examples based on her experience. I was impressed by her ability to remember questions and sharing by each participant had regularly referenced/directed learning to the participants throughout the course. A small class size (ours was 6 pax) could have helped in creativing a positive learning environment. Thanks Dr Smita & team! (Posted on 3/13/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 4.0/5 Review by Course Participant/Trainee
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N/A (Posted on 3/13/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 3.0/5 Review by Course Participant/Trainee
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N/A (Posted on 3/13/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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