Course Information

  • Sessions 1 day
  • Duration 8 hrs
  • Level Beginner
  • Assessment 1 hr

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Quality Process Control
TSC Code
ELE-QUA-3006-1.1

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Determine and identify Lean Six Sigma systems for quality process control .
  • LO2: Monitor the quality process control system using Lean Six Sigma Define, Measure and Analyze methodologies.
  • LO3: Verify process control performance using control charts and process capability indices, and determine required follow-up actions.
Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

Free Certificate Practice Exams

Take Free Certificate Practice Exams at exams.tertiaryinfotech.com.

You can also purchase Certificate exam vouchers at exams.tertiaryinfotech.com.

WSQ - Certified Lean Six Sigma White Belt (CLSSWB) Training

Course Code: TGS-2025053210
  • WSQ
  • SkillsFuture Credit
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES

What's This Course About

The WSQ Certified Lean Six Sigma White Belt (CLSSWB) Training provides a foundational understanding of Lean Six Sigma principles and quality management. Participants will explore the history and concepts of Six Sigma, Lean methodologies, and the DMAIC (Define, Measure, Analyze, Improve, Control) framework. The course covers essential quality tools, process control techniques, and performance monitoring using control charts and capability indices.

Designed for professionals seeking to enhance their problem-solving and process improvement skills, this training equips learners with the knowledge to identify quality issues, analyze process efficiency, and apply Six Sigma methodologies for continuous improvement. By the end of the course, participants will be able to monitor quality performance, interpret process metrics, and support Six Sigma projects within their organizations.

WSQ Funding

Full Fee $400.00 Before GST
GST $36.00 9% of fee
Baseline Nett $236.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $156.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2025053210)
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Course FeeBefore Funding

$400.00 (GST-exclusive)
$436.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to Quality

What is Quality

History of Quality

Introduction Six Sigma

Different Six Sigma roles in a Lean Six Sigma project

Six Sigma level of quality

What is Six Sigma DMAIC model?

Seven basic tools of quality

Introduction to Lean

Topic 2 Six Sigma Define, Measure and Analyze Phases 

Overview of Define Phase

Overview of Measure Phase

Overview Analyze Phase

Topic 3: Six Sigma Improve and Control Phase

Overview of Improve Phase

Overview of Control Phase

Control Charts

Process control performance metrics

Process capability indices

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Job Roles

Job Roles

  • Quality Assurance Specialist
  • Process Improvement Analyst
  • Operations Executive
  • Manufacturing Supervisor
  • Business Process Analyst
  • Quality Control Inspector
  • Lean Six Sigma Consultant
  • Production Coordinator
  • Supply Chain Analyst
  • Customer Service Manager
  • Project Coordinator
  • Data Analyst
  • Compliance Officer
  • Industrial Engineer
  • Risk Management Specialist
  • Workflow Coordinator
  • Continuous Improvement Manager
  • Healthcare Quality Specialist
  • Logistics Coordinator
  • Retail Operations Manager

Trainers

Trainers

Praveen Dayal: Praveen Dayal is a senior project management and process improvement practitioner with over 20 years of experience across IT, risk management, and business transformation. He holds multiple global certifications including PMP, PMI-ACP, CISA, CISM, CRISC, and CDPSE, alongside the WSQ Advanced Certificate in Learning and Performance (ACLP). Having led large-scale digital transformation and governance projects across sectors such as banking, manufacturing, and technology, Praveen specializes in aligning business strategy with operational efficiency. As an experienced trainer and facilitator, he has delivered corporate programs in project management, information security, and Lean Six Sigma to professionals and executives. In the Certified Lean Six Sigma White Belt Training course, Praveen blends his project leadership expertise with a strong foundation in continuous improvement methodologies. His sessions focus on introducing key Lean Six Sigma concepts, helping participants understand waste elimination, process mapping, and data-driven problem solving. Learners gain practical insights into how structured improvement frameworks can drive quality, efficiency, and organizational excellence. Yip Fook Khin (Teddy): Teddy Yip Fook Khin is a business transformation consultant and Lean Six Sigma Master Black Belt with over 25 years of experience in operational excellence, project management, and corporate training. He holds a Master of Science in Finance and Controlling, the WSQ Advanced Certificate in Learning and Performance (ACLP), and professional certifications in Lean, Value Engineering, and Change Management. Teddy has successfully led process improvement projects across Asia Pacific for global organizations such as Eastman Chemicals, Cameron, and PerkinElmer, achieving significant cost savings and productivity gains. His background also includes business consulting, sales leadership, and strategic management across manufacturing, logistics, and technology sectors. In this course, Teddy introduces learners to the principles of Lean Six Sigma, focusing on building a foundation in process improvement, waste reduction, and quality management. His facilitation emphasizes real-world relevance through case studies and hands-on exercises that illustrate how White Belt tools can enhance workflow efficiency. Participants gain a clear understanding of how Lean thinking supports productivity, customer satisfaction, and continuous improvement across diverse business functions. Khoo Yong: Khoo Yong is an experienced adult educator and operations professional specializing in continuous improvement, service excellence, and workplace learning. A certified WSQ Advanced Certificate in Training and Assessment (ACTA) trainer, he has spent more than 15 years in operational leadership, managing teams in logistics, manufacturing, and service environments. His expertise lies in streamlining processes, optimizing resource allocation, and fostering performance-driven workplace cultures. Through his facilitation, Khoo has helped organizations develop staff capabilities and embed process-oriented thinking into daily operations. In the Certified Lean Six Sigma White Belt Training course, Khoo introduces participants to the fundamental tools and concepts of Lean Six Sigma. His sessions focus on the practical application of continuous improvement principles at the team and departmental levels. Learners benefit from his structured and engaging approach, gaining a solid understanding of how to identify process inefficiencies, improve quality, and contribute to organizational productivity goals. Stefan Tan: Stefan Tan is an experienced IT professional and educator with strong expertise in network infrastructure, systems administration, and cybersecurity. With over 15 years in the ICT sector, he has worked on enterprise-scale projects involving system deployment, secure networking, and IT operations management. His career includes roles in both industry and training, where he has helped professionals upskill in CompTIA, cloud technologies, and cybersecurity frameworks. As an ACLP-certified trainer, Stefan focuses on delivering practical, exam-oriented training that equips learners with the skills to achieve international certifications. His sessions emphasize hands-on labs, scenario-based exercises, and troubleshooting methods, preparing participants to meet workplace demands. By combining industry experience with teaching excellence, Stefan ensures learners are job-ready in critical ICT domains. Mark Tan Kee Tchuan: Mark Tan Kee Tchuan is a Certified Lean Six Sigma Master Black Belt (CLSSMBB) accredited by TÜV SÜD South Asia. With extensive experience in enterprise-wide process deployment, data analytics, and robotic process automation (RPA), he has helped organizations optimize performance and adopt sustainable improvement strategies. His expertise also covers design thinking, change management, and emotional intelligence, enabling him to lead both technical and cultural transformation projects. As a WSQ trainer, Mark specializes in integrating Lean Six Sigma with digital transformation initiatives, helping learners reduce waste and improve efficiency while embracing new technologies. His courses blend technical rigor with case studies and simulations, ensuring participants can apply continuous improvement tools effectively in their organizations. By combining strategic insights with practical applications, he equips learners to become impactful change leaders.  

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