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Course Details
Course Details
What You'll Learn
Topic 1: Introduction To Statistical Process Control
Types of Variations
What is Statistical Process Control (SPC)
Why Use SPC for Manufacturing
Types of Data
Statistical Distributions
Central limit Theorem
Topic 2: Control Charts
Controlling a Process
What is a Control Chart
Subgroup and Choose Control Charts
Common Elements of Control Charts
Variable Control Charts
Attribute Control Charts
Topic 3: Setup SPC
Steps to Construct Control Charts
Calculation of Control Limits
Interpretation of SPC Charts
Topic 4: Process Control Capabilities
Capability vs. Control
Process Capability Ratios - Cp, Cpk Indices
Gage Capability & GR&R
Topic 5: Out of Control and Follow-Up Actions
SPC Rules
Out of Control (OOC)
Root Cause Analysis
Follow Up Actions
Assessment
- Written Exam
- Oral Questioning
Course Info
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
- Minimum 18 years old
Minimum Software/Hardware Requirement
Software:
You will need the following for this course:
Hardware: Windows PC or Mac laptop
Funding Eligibility Criteria
Self-sponsored learners (individuals)
- Singapore Citizens and Singapore Permanent Residents aged 21 and above.
- Up to 50% course fee funding. Singapore Citizens aged 40 and above receive up to 70% under the Mid-career Enhanced Subsidy (MCES).
- Singapore Citizens aged 25 and above can pay the remaining fee with SkillsFuture Credit.
Company-sponsored learners
- Singapore Citizens and Singapore Permanent Residents who are direct employees of the sponsoring company.
- Up to 50% course fee funding, or up to 70% for employees of SMEs (Enhanced Training Support for SMEs) and for Singapore Citizens aged 40 and above. An SME has no more than 200 employees or an annual turnover of no more than $100 million.
- Employers can also claim Absentee Payroll funding for employees who attend during working hours.
- Eligible companies can offset their out-of-pocket fees with SkillsFuture Enterprise Credit (SFEC).
Conditions for all funded learners
- Attendance is taken digitally with Singpass for every session, including the assessment.
- You must complete the course and pass all assessments (assessed as Competent).
- If these conditions are not met, the funding is clawed back and the learner or employer pays the full course fee.
- 9% GST is charged on the full course fee before funding.
- Promo and discount codes cannot be used on funded courses.
- Any balance after funding can be paid in cash, with SkillsFuture Credit, or partly reimbursed by UTAP for NTUC members.
How to Apply SkillsFuture Credit Claim for Individuals
Singapore Citizens aged 25 and above can use their SkillsFuture Credit (base tier) to pay the course fee after funding. The $4,000 mid-career top-up cannot be used for this course.
- Register for this course as self-sponsored and tell us you will use SkillsFuture Credit. Do not pay the amount you plan to claim.
- We email you an invoice showing the course fee after funding.
- From 60 days before the course starts, and no later than the course start date, log in to MySkillsFuture with Singpass and click Claim credits.
- Click Submit a Claim and search for this course by its course code, TGS-2026064862.
- Select your class start date, enter the course fee payable after funding and the amount of credit to claim, then upload the invoice (PDF, JPG or PNG, under 4MB).
- Review, accept the terms and click Agree and Submit. The credit is paid directly to us; processing can take up to 14 working days.
Changing or withdrawing: cancel the claim on MySkillsFuture at least one day before the course starts. If your class date changes, cancel the claim and submit a new one with the new date.
How to Apply SkillsFuture Enterprise Credit (SFEC)
SFEC helps companies pay for employee training. The current SFEC ends on 30 November 2026, and a redesigned SFEC starts on 1 December 2026.
Current SFEC: classes ending on or before 30 November 2026
- Eligible companies received a one-off $10,000 credit, notified by letter to their Corppass administrator. Eligibility generally required at least 3 Singapore Citizen or PR employees and Skills Development Levy contributions.
- SFEC covers up to 90% of the company's out-of-pocket course fee after other subsidies.
- Check your company's SFEC eligibility and balance on EnterpriseSG.
- Register your Singapore Citizen or PR employee for a class that ends by 30 November 2026, as company-sponsored, and pay the course fee after funding.
- Your employee attends and completes the course. We submit the attendance and assessment results to SWDA.
- No separate claim is needed. SFEC is calculated automatically once the course fee grant is approved and is paid quarterly to your company's IRAS GIRO or PayNow Corporate account.
Any unused balance of the current SFEC expires on 30 November 2026.
Redesigned SFEC from 1 December 2026
Companies with at least 3 resident employees receive a fresh $10,000 in an online SFEC wallet that offsets out-of-pocket fees upfront at enrolment, instead of reimbursing them afterwards. SWDA has not yet published the support rates and claim steps; see OurWorkforce or our SFEC guide.
How to Apply UTAP (NTUC Members)
NTUC members can claim 50% of the unfunded course fee under the Union Training Assistance Programme (UTAP), capped at $250 a year (aged below 40) or $500 a year (aged 40 and above). The cap is shared with UTAP claims for AI tool subscriptions.
Eligibility: you must be an NTUC member paying full membership fees, with your membership paid up before and during the course and when you claim. The course must not be fully paid for by your employer or another source.
- Make sure your NTUC membership is paid up before the course starts.
- Register for this course with us and pay the course fee after funding and SkillsFuture Credit.
- Attend at least 75% of the course and sit all assessments.
- Within 6 months after the course ends, go to the NTUC U Portal, open UTAP under E-services, log in with Singpass and choose Course Fee Claim.
- Enter the nett course fee you paid (after all subsidies and SkillsFuture Credit, including GST), and upload your invoice or receipt and your certificate or result slip (PDF, JPG or PNG, up to 5MB each).
- NTUC usually pays the claim within 4 weeks of submission.
Read more in our UTAP guide.
Appeal Process
If you disagree with an assessment decision, you have the right to appeal.
- When the assessor gives you feedback, say whether you agree with the outcome. If you agree, you and the assessor sign the Assessment Summary Record; if you disagree, do not sign it.
- Discuss the decision with the assessor or the assessment manager first.
- If you are still not satisfied, tell the assessor you intend to appeal. The assessor records this in the feedback section of the Assessment Summary Record and informs the assessment manager.
- Lodge your appeal within 7 days, giving your reasons, using the Candidate Appeal Form. The assessor can help you write and lodge it.
- An Assessment Appeal Panel reviews the information from you and the assessor and makes a decision. A record of the appeal and its outcome is kept.
- You will be told the outcome within 2 weeks of lodging the appeal. The panel's decision is final.
Job Roles
Job Roles
- Quality Control Manager
- Process Engineer
- Manufacturing Engineer
- Production Supervisor
- Quality Assurance Specialist
- Lean Manufacturing Specialist
- Operations Manager
- Production Planner
- Continuous Improvement Manager
- Six Sigma Black Belt (with manufacturing focus)
- Plant Manager
- Reliability Engineer
- Process Optimization Specialist
- Industrial Engineer
- Quality Control Technician.
Trainers
Trainers
Sivanesan Sivakaruniam is an IT governance and cybersecurity professional with over 20 years of experience in technology risk management, systems auditing, and business process control. Having led digital transformation and compliance initiatives across manufacturing and service industries, he specializes in helping organizations build strong cybersecurity frameworks to safeguard their operations. His expertise includes data protection, user access management, and cyber risk mitigation strategies aligned with ISO 27001 and NIST standards. As a certified corporate trainer, Sivanesan is known for delivering clear, practical, and relatable cybersecurity guidance for both technical and non-technical audiences.
Stephan Tan is an experienced operations and strategy leader with over 25 years of experience across manufacturing, supply chain, and process improvement. Currently serving as Operations Manager at Symrise, he oversees large-scale projects and drives best practices in business performance optimization, process excellence, and cross-functional collaboration. Stephan holds an MBA from Macquarie Graduate School of Management, a Certified Purchasing Manager (C.P.M.) credential, and dual certifications as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO). His leadership expertise is grounded in continuous improvement, negotiation, and agile transformation across complex global operations.
Praveen Dayal is a senior IT leader and project management specialist with extensive global experience in banking, finance, manufacturing, and technology. He holds multiple international certifications, including PMP®, PMI-ACP, ASM, CISA, CISM, CRISC, and ACLP, reflecting his strong expertise in project management, risk governance, and agile practices. His career spans senior leadership roles where he successfully led large-scale IT projects, digital transformation programs, and enterprise system implementations across multiple industries.
As an ACLP-certified trainer, Praveen has delivered Agile and Scrum-focused programs that empower IT and business professionals to adopt iterative, value-driven project management approaches. He integrates real-world case studies, simulations, and agile practices into his teaching, enabling participants to understand how agile frameworks can be applied beyond software development into IT projects and enterprise change management. His pragmatic and structured approach ensures learners acquire actionable skills to deliver IT projects with agility, efficiency, and business alignment.
Teddy Yip is a process engineering and manufacturing operations professional with extensive experience in quality assurance, continuous improvement, and Lean Six Sigma methodologies. Having worked in precision manufacturing and industrial systems, he specializes in applying SPC techniques to optimize production processes and maintain consistent output quality. His analytical approach and industry knowledge have helped organizations enhance efficiency and achieve compliance with international quality standards.
In “Statistical Process Control (SPC) in Manufacturing,” Teddy provides participants with practical guidance on using SPC tools to detect process anomalies and reduce variation. His sessions cover the fundamentals of control charting, data interpretation, and corrective action planning. By focusing on hands-on learning and case-based discussions, he ensures that learners gain the confidence to apply SPC principles directly to their manufacturing environments.
Sin Fatt Choong is an Agile and Design Thinking strategist with extensive experience in software engineering, consulting, and organizational transformation. Over the past seven years, he has specialized in guiding businesses to adopt Scaled Agile practices and integrate customer-centric innovation frameworks. He is a certified Scrum Master, Product Owner, and Design Sprint Facilitator, as well as an ACTA-certified adult educator, bringing a wealth of practical expertise to his training.
In his design thinking training, Sin Fatt leverages innovative learning techniques, including LEGO Serious Play and blended learning approaches, to engage participants in hands-on problem-solving. His workshops emphasize aligning business goals with customer needs, enabling organizations to discover opportunities, prototype solutions, and deliver value effectively. With his strong facilitation and coaching skills, Sin Fatt empowers businesses to cultivate an innovation mindset and integrate design thinking into their strategic and operational processes.
Review
Customer Reviews (58)
- Average Rating: 5.0/5 Review by Course Participant/Trainee
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N/A (Posted on 8/23/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Clear explanations with practical examples Review by Course Participant/Trainee
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Had a great experience attending the SPC course! The trainer, Amanda, explained everything clearly with practical examples, making the concepts easy to understand. Very useful and relevant to my work. Highly recommended! (Posted on 8/11/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Interactive and interesting course Review by Course Participant/Trainee
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Attended the Statistical Process Control (SPC) in Manufacturing under trainer named Amanda. Course was interactive and interesting with her as a trainer. (Posted on 8/11/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Patient trainer who explained things clearly Review by Course Participant/Trainee
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Just attended the Statistical Process Control (SPC) in manufacturing course on 4 Aug 2026. I went with little knowledge of SPC but the trainer Amanda was very patient and explained things clearly. She could keep our attention and made it easy for us to understand and follow. Thanks Amanda! (Posted on 8/11/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 4.7/5 Review by Course Participant/Trainee
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N/A (Posted on 3/13/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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