Course Details
Course Details
What You'll Learn
Topic 1: Overview of Six Sigma and Define Phase
- Overview of Six Sigma
- Introduction to continuous improvement and quality
- Introduction to Six Sigma and Lean
- Identify Six Sigma projects
- Six Sigma role players
- DMAIC workflows
- Define Phase
- Overview of Define phase
- Define SMART Goal
- SiPOC
- VOC and CTQ
- Create a Project Charter
- Project acceptability and CAP tools
Topic 2: Measure Phase
- Overview of Measure phase
- Data collection plan
- Process Maps and Value Stream Map (VSM)
- Takt time
- Types of data
- XY matrix
- Data collection plan
- Measurement System Analysis (MSA)
- Sampling techniques
- Overview of descriptive statistics and statistical charts
- Determine baseline performance
Topic 3: Analyze Phase
- Overview of Analyze Phase
- Root Cause Analysis
- 5W, Fishbone Diagram, Pareto Analysis
- Hypothesis Testing
Topic 4: Improve Phase
- Overview of Improve Phase
- Six Sigma Improvement Tools – Brainstorming, Assumption Busting
- Failure Mode Effect Analysis (FMEA)
- Design of Experiment (DOE)
- Error Proofing, 5S, Kaizen, Just-In-Time
- Weight Criteria Selection Matrix, Pugh Matrix
- Cost Benefit Analysis
Topic 5: Control Phase
- Overview of Control Phase
- Source of Variations and Process Control
- Process Capabilities and Statistical Process Control
- Control Charts
- Control Plan
FInal Assessment
- Written Assessment (Short Answer Questions)
- Case Study
Assessment
- Written Exam
- Practical Exam
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Year Group : 21-65 years old
About Progressive Wage Model (PWM)
The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.
Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
For more information on PWM, please visit MOM site.
Funding Eligility Criteria
| Individual Sponsored Trainee | Employer Sponsored Trainee |
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SkillsFuture Credit:
PSEA:
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Absentee Payroll (AP) Funding:
SFEC:
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Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
SkillsFuture Level-Up Program
The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Appeal Process
- The candidate has the right to disagree with the assessment decision made by the assessor.
- When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
- If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
- If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
- If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
- If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
- The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
- The candidate must lodge the appeal within 7 days, giving reasons for appeal
- The assessor can help the candidate with writing and lodging the appeal.
- he assessment manager will collect information from the candidate & assessor and give a final decision.
- A record of the appeal and any subsequent actions and findings will be made.
- An Assessment Appeal Panel will be formed to review and give a decision.
- The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
- The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
- Please click the link below to fill up the Candidates Appeal Form.
Job Roles
Job Roles
- Six Sigma Black Belt Consultant
- Process Improvement Manager
- Quality Assurance Manager
- Operational Excellence Manager
- Business Process Analyst
- Lean Six Sigma Project Manager
- Quality Control Engineer
- Production Manager
- Project Lead in Continuous Improvement
- Quality Systems Coordinator
- Industrial Engineer
- Supply Chain Quality Manager
- Manufacturing Engineer
- Process Improvement Specialist
- Data Analyst for Quality Metrics
- Business Analyst in Process Optimization
- Operations Manager
- Lean Six Sigma Trainer
- Process Control Specialist
- Performance Improvement Consultant
Trainers
Trainers
Review
Customer Reviews (18)
- Average Rating: 5.0 Review by Course Participant/Trainee
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Thank you (Posted on 5/22/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 5.0 Review by Course Participant/Trainee
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N/A (Posted on 5/22/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 5.0 Review by Course Participant/Trainee
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N/A (Posted on 5/22/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Average Rating: 4.3 Review by Course Participant/Trainee
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Dr Siva explains well and is patient. (Posted on 3/20/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Recommended Review by Course Participant/Trainee
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NA (Posted on 12/17/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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