WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:
- Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
- Promote holistic development of the workforce through technical and generic skills and competencies;
- Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
- Encourage lifelong learning.
Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.
For more information on WSQ and the eligibility, click here
For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.
WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.
The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.
We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework.
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WSQ - Fundamentals of Microsoft Project Management
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Embark on a journey to master the Fundamentals of Microsoft Project Management with our comprehensive course. This program is specifically tailored to equip you with the skills required for the effective execution of small-scale projects. Gain a thorough understanding of how to develop and implement project plans using the robust tools offered by Microsoft Project. The course will guide you through the intricacies of....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Fast-Track Innovations with Agile Design Thinking and Generative AI (GenAI)
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Fast-Track Innovations with Agile Design Thinking and Generative AI is designed to equip professionals with the tools and methodologies to drive innovation across organizations. The course integrates design thinking and agile principles to accelerate product and service development. Participants will learn how to leverage generative AI for rapid prototyping, problem framing, and ideation, while synthesizing ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Empowering Employee Health and Wellness at the Workplace
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This comprehensive course delves into the intricate aspects of promoting health and wellness within a professional setting. Participants will learn to identify and understand emerging trends in employee health and wellness, ensuring their practices are in line with current standards and legislative requirements. The course covers a range of topics including the distinction between health and wellness, the importance ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Effective Project Management for Small Projects
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Step up your project management game with our WSQ Effective Project Management for Small Projects course. Designed to focus on the unique challenges and constraints of smaller projects, this course covers vital aspects such as planning, budgeting, and time management. You'll learn how to set clear objectives, allocate resources wisely, and use project management tools to monitor progress. By the end of the course, yo....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Decision-Making and Resource Optimization with Linear Programming
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Decision-Making and Resource Optimization with Linear Programming equips participants with advanced strategies in resource management using Linear Programming (LP) models. Learn how to optimize resource usage, develop comprehensive resource allocation plans, and track performance using tools like Excel Solver. Participants will master techniques to formulate and solve LP models that drive efficient resource ....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Customer-Centric Branding and Communication Tactics
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This WSQ course equips learners with essential branding and communication strategies focused on aligning brand messaging with customer insights and stakeholder expectations. Participants will learn to craft compelling brand concepts that emphasize product or service value, while effectively managing internal and external stakeholder communication. The course covers how to assess brand reputation across social media a....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Corporate Law Compliance for Business Owners
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Understanding corporate law compliance is essential for business owners to navigate regulatory challenges and mitigate legal risks. This course provides an in-depth exploration of Singapore’s legal and regulatory framework in a global context. Participants will assess how global legal developments impact business regulations, analyze industry-specific compliance requirements, and examine international trade agreeme....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Communicate with Confidence: Optimize Your Strengths for Influence & Impact
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Effective communication is essential for leadership, collaboration, and professional success. This course explores best practices in workplace communication, helping participants align their communication strategies with organizational culture. Learn to master non-verbal cues, enhance storytelling techniques, and develop vocal mastery to establish a strong professional presence. Participants will also discover how to....$930.00 (GST-exclusive)$1,013.70 (GST-inclusive)before funding and GST
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WSQ - Closing Sales with Empathy-Driven People-Focused Selling
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course empowers participants with empathy-driven and people-focused selling techniques designed to build trust, understand customer needs, and close sales effectively. Participants will explore methods to analyze customer preferences and develop tailored recommendations. Advanced upselling and cross-selling strategies will also be covered to enhance sales outcomes while addressing customer challenges through pro....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Business Transformation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips organisations with the knowledge and practical skills to drive business transformation using agentic AI and AI agents. Participants will explore how AI agents can perform multi-step tasks, use digital tools, analyse information, coordinate workflows, and collaborate with employees across different business functions.Learners will identify suitable transformation opportunities by examining existing ....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Metaverse and Immersive Technologies
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
In our Digital Transformation Using Immersive Technologies course, you will learn how to revolutionize your business by integrating augmented reality (AR), virtual reality (VR), and Metaverse technologies into your current business model. Through a comprehensive exploration of these cutting-edge technologies, you will gain a thorough understanding of the opportunities and challenges they present, as well as the vario....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with AI Agents
- WSQ
- SFC
- UTAP
- SFEC
- Absentee Payroll
- MCES
Business Innovation with AI Agents equips participants with practical skills to identify, design, and implement AI-powered opportunities that improve business processes, customer experiences, and organizational performance. Learners will explore how Hermes Agent can understand objectives, plan and execute tasks, retrieve information, use digital tools, automate workflows, and collaborate with employees.Through hands-....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
- Free AI Subscription
This course equips professionals with the knowledge and practical skills to drive business innovation using agentic AI and AI agents. Participants will explore how autonomous and collaborative agents can analyse information, use digital tools, coordinate multi-step tasks, and support employees in developing new products, services, processes, and customer experiences.Learners will examine current and emerging AI agent....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - AI Security Governance for Businesses
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips business leaders, managers, governance professionals, and technology teams with the practical knowledge to establish an AI security governance framework for the responsible adoption of Generative AI and agentic AI. Participants will examine how these technologies introduce business risks relating to confidential data, inaccurate outputs, malicious instructions, excessive permissions, third-party in....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Agile Project Management for Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your project management skills to new heights with our Agile Project Management for Business course. This course is structured to equip you with the fundamentals and advanced techniques of Agile methodologies like Scrum and Kanban. Learn how to plan, execute, and close projects effectively while embracing changes and managing risks. The curriculum covers key aspects of Agile such as backlog grooming, sprint p....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Agentic AI for Business Process Automation
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with practical skills to automate business processes using agentic AI and n8n. Participants will explore the fundamentals of agentic AI, understand how AI agents reason, use tools and perform multi-step tasks, and build intelligent workflows that connect business applications, data sources and operational processes. Through hands-on activities, participants will learn to use webhooks ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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CASL - Generative AI for Design Thinking
- CASL
- SFC
- SFEC
- Absentee Payroll
- MCES
Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.Through practical exer....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Business Innovation with Internet-of-Things (IoT)
- CASL
- SFC
- UTAP
- SFEC
- Absentee Payroll
- MCES
Ready to disrupt the traditional business landscape? Our course on Business Innovation with Internet-of-Things (IoT) is your key to unlocking new avenues for growth and efficiency. Learn how to seamlessly integrate IoT technologies into your business model, from improving operations with smart solutions to gaining actionable insights through data analytics. By the end of this course, you'll be equipped to make strate....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Business Innovation with Artificial Intelligence
- CASL
- SFC
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course equips participants with the knowledge and practical skills to drive business innovation using generative AI, agentic AI and autonomous AI agents. Participants will examine the evolution of artificial intelligence from 2023 to 2026—from generative AI and prompt engineering to agentic AI, context engineering, harness engineering and AI-powered digital workers.Participants will learn how AI is transfo....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST