WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:
- Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
- Promote holistic development of the workforce through technical and generic skills and competencies;
- Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
- Encourage lifelong learning.
Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.
For more information on WSQ and the eligibility, click here
For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.
WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.
The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.
We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework.
-
WSQ - Agentic AI for Business Process Automation
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips professionals with the knowledge and skills to design and deploy agentic AI workflows for business automation. Participants will begin with an overview of AI agents and agentic AI, exploring how they differ from generative AI, the role of LLM reasoning frameworks, and real-world use cases. Through hands-on practice, learners will create AI agents and build LLM-powered avatar chatbots using no-code ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Implementing Digital Facilities Management System
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course is meticulously designed for professionals seeking to implement and manage a digital facilities management system effectively. Beginning with an introduction to smart facilities management software, participants will explore the benefits of digitizing facilities management, including increased productivity and risk mitigation. Detailed instructions on setting up work types, service types, problem codes fo....$1,500.00 (GST-exclusive)$1,635.00 (GST-inclusive)before funding and GST
-
WSQ - Project Management Professional
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course, Project Management Professional Training, is designed for aspiring project managers to gain critical skills needed for PMP certification. The course covers the full project lifecycle, starting from aligning projects with business objectives and identifying stakeholders to developing comprehensive project plans. Learners will explore project governance, compliance, and the strategic value of projects with....$1,560.00 (GST-exclusive)$1,700.40 (GST-inclusive)before funding and GST
-
WSQ - Empowering Employee Health and Wellness at the Workplace
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This comprehensive course delves into the intricate aspects of promoting health and wellness within a professional setting. Participants will learn to identify and understand emerging trends in employee health and wellness, ensuring their practices are in line with current standards and legislative requirements. The course covers a range of topics including the distinction between health and wellness, the importance ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Fundamentals of Microsoft Project Management
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Embark on a journey to master the Fundamentals of Microsoft Project Management with our comprehensive course. This program is specifically tailored to equip you with the skills required for the effective execution of small-scale projects. Gain a thorough understanding of how to develop and implement project plans using the robust tools offered by Microsoft Project. The course will guide you through the intricacies of....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Mastering Notion for Content, Project, and Database Management
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Dive into the world of content management with our "Content Management with Notion" course. This program is meticulously designed to empower participants with the skills to implement and adhere to organizational content management policies using Notion. You'll gain hands-on experience in posting and updating content while ensuring it aligns with the latest content creation and curation standards. The course also focu....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Business Innovation with Metaverse and Immersive Technologies
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
In our Digital Transformation Using Immersive Technologies course, you will learn how to revolutionize your business by integrating augmented reality (AR), virtual reality (VR), and Metaverse technologies into your current business model. Through a comprehensive exploration of these cutting-edge technologies, you will gain a thorough understanding of the opportunities and challenges they present, as well as the vario....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Business Innovation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips professionals with the knowledge and practical skills to drive business innovation using agentic AI and AI agents. Participants will explore how autonomous and collaborative agents can analyse information, use digital tools, coordinate multi-step tasks, and support employees in developing new products, services, processes, and customer experiences.Learners will examine current and emerging AI agent....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ course empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizational....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Decision-Making and Resource Optimization with Linear Programming
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Decision-Making and Resource Optimization with Linear Programming equips participants with advanced strategies in resource management using Linear Programming (LP) models. Learn how to optimize resource usage, develop comprehensive resource allocation plans, and track performance using tools like Excel Solver. Participants will master techniques to formulate and solve LP models that drive efficient resource ....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
-
WSQ - Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ course equips participants with the skills to identify early indicators of workplace conflicts and minimize their impact on team collaboration. Participants will learn to assess conflict situations, determine root causes, and apply conflict resolution strategies sensitively. Through the use of communication and negotiation techniques, this course focuses on resolving conflicts effectively and fostering a pos....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Unlocking Business Potential with Strategic Negotiation Tactics
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
-
WSQ - Mastering Agile Project Management for IT Projects
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Accelerate your career in software development with our comprehensive Agile Software Development with Scrum and DevOps course. Gain invaluable insights into Agile principles, Scrum frameworks, and DevOps practices. Learn how to plan, execute, and deliver software projects efficiently while working within a team. By the end of this course, you'll be proficient in Agile planning, sprint cycles, as well as setting up an....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Agile Project Management for Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your project management skills to new heights with our Agile Project Management for Business course. This course is structured to equip you with the fundamentals and advanced techniques of Agile methodologies like Scrum and Kanban. Learn how to plan, execute, and close projects effectively while embracing changes and managing risks. The curriculum covers key aspects of Agile such as backlog grooming, sprint p....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
-
WSQ - Autonomous AI Agents with OpenClaw
- WSQ
- SFC
- SFEC
- Absentee Payroll
- MCES
Autonomous AI Agents with OpenClaw equips learners with the knowledge and practical skills to build, deploy, and manage AI agents that can perform complex tasks with minimal human intervention. Participants will explore how OpenClaw enables AI agents to understand objectives, plan actions, retrieve information, use digital tools, maintain contextual memory, and collaborate with people and other agents.Through hands-o....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
-
WSQ - Effective Project Management for Small Projects
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Step up your project management game with our WSQ Effective Project Management for Small Projects course. Designed to focus on the unique challenges and constraints of smaller projects, this course covers vital aspects such as planning, budgeting, and time management. You'll learn how to set clear objectives, allocate resources wisely, and use project management tools to monitor progress. By the end of the course, yo....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
-
WSQ - Business Innovation with AI Agents
- WSQ
- SFC
- SFEC
- Absentee Payroll
- MCES
Business Innovation with AI Agents equips participants with practical skills to identify, design, and implement AI-powered opportunities that improve business processes, customer experiences, and organizational performance. Learners will explore how Hermes Agent can understand objectives, plan and execute tasks, retrieve information, use digital tools, automate workflows, and collaborate with employees.Through hands-....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST