WSQ Soft Skill & Business

WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
  • Promote holistic development of the workforce through technical and generic skills and competencies;
  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
  • Encourage lifelong learning.

Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

For more information on WSQ and the eligibility, click here 

For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.

WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.

The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.

We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework. 

9 Item(s)

per page

  • CASL - Business Innovation with Artificial Intelligence

    • CASL
    • SFC
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    140 Review(s)
    This course equips participants with the knowledge and practical skills to drive business innovation using generative AI, agentic AI and autonomous AI agents. Participants will examine the evolution of artificial intelligence from 2023 to 2026—from generative AI and prompt engineering to agentic AI, context engineering, harness engineering and AI-powered digital workers.Participants will learn how AI is transfo....
    $350.00 (GST-exclusive)
    $381.50 (GST-inclusive)

    before funding and GST

  • CASL - Business Innovation with Internet-of-Things (IoT)

    • CASL
    • SFC
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    33 Review(s)
    Ready to disrupt the traditional business landscape? Our course on Business Innovation with Internet-of-Things (IoT) is your key to unlocking new avenues for growth and efficiency. Learn how to seamlessly integrate IoT technologies into your business model, from improving operations with smart solutions to gaining actionable insights through data analytics. By the end of this course, you'll be equipped to make strate....
    $350.00 (GST-exclusive)
    $381.50 (GST-inclusive)

    before funding and GST

  • CASL - Generative AI for Design Thinking

    • CASL
    • SFC
    • SFEC
    • Absentee Payroll
    • MCES
    91 Review(s)
    Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.Through practical exer....
    $350.00 (GST-exclusive)
    $381.50 (GST-inclusive)

    before funding and GST

  • WSQ - Business Innovation with AI Agents

    • WSQ
    • SFC
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    115 Review(s)
    Business Innovation with AI Agents equips participants with practical skills to identify, design, and implement AI-powered opportunities that improve business processes, customer experiences, and organizational performance. Learners will explore how Hermes Agent can understand objectives, plan and execute tasks, retrieve information, use digital tools, automate workflows, and collaborate with employees.Through hands-....
    $350.00 (GST-exclusive)
    $381.50 (GST-inclusive)

    before funding and GST

  • WSQ - Corporate Law Compliance for Business Owners

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    11 Review(s)
    Understanding corporate law compliance is essential for business owners to navigate regulatory challenges and mitigate legal risks. This course provides an in-depth exploration of Singapore’s legal and regulatory framework in a global context. Participants will assess how global legal developments impact business regulations, analyze industry-specific compliance requirements, and examine international trade agreeme....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - Impactful Leadership Framework

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    13 Review(s)
    This WSQ Impactful Leadership Framework training equips current and aspiring leaders with the mindset, tools, and practical skills to lead high-performing, service-oriented teams. Centred around four key pillars—Self Leadership, People Development, Problem Solving, and Measure & Vision—this course empowers leaders to align team behaviours with the organisation’s values, mission, and long-term vi....
    $940.00 (GST-exclusive)
    $1,024.60 (GST-inclusive)

    before funding and GST

  • WSQ - Improve Your Business with Excellent Customer Service

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    16 Review(s)
    This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - Microsoft Copilot for HR Recruitment

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    5 Review(s)
    Microsoft Copilot for HR Recruitment equips participants with practical skills to apply Microsoft Copilot and AI agents to improve candidate screening, interview preparation, and recruitment decision-making. The course focuses on using AI responsibly to support HR professionals throughout key stages of the recruitment process while maintaining appropriate human oversight. Participants will learn how to use Microsoft ....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - Service Branding Strategies to Elevate Your Business

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

9 Item(s)

per page