WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:
- Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
- Promote holistic development of the workforce through technical and generic skills and competencies;
- Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
- Encourage lifelong learning.
Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.
For more information on WSQ and the eligibility, click here
For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.
WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.
The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.
We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework.
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WSQ - Business Innovation with AI Agents
- WSQ
- SFC
- SFEC
- Absentee Payroll
- MCES
Business Innovation with AI Agents equips participants with practical skills to identify, design, and implement AI-powered opportunities that improve business processes, customer experiences, and organizational performance. Learners will explore how Hermes Agent can understand objectives, plan and execute tasks, retrieve information, use digital tools, automate workflows, and collaborate with employees.Through hands-....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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WSQ - Autonomous AI Agents with OpenClaw
- WSQ
- SFC
- SFEC
- Absentee Payroll
- MCES
Autonomous AI Agents with OpenClaw equips learners with the knowledge and practical skills to build, deploy, and manage AI agents that can perform complex tasks with minimal human intervention. Participants will explore how OpenClaw enables AI agents to understand objectives, plan actions, retrieve information, use digital tools, maintain contextual memory, and collaborate with people and other agents.Through hands-o....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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WSQ - Agile Project Management for Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your project management skills to new heights with our Agile Project Management for Business course. This course is structured to equip you with the fundamentals and advanced techniques of Agile methodologies like Scrum and Kanban. Learn how to plan, execute, and close projects effectively while embracing changes and managing risks. The curriculum covers key aspects of Agile such as backlog grooming, sprint p....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Unlocking Business Potential with Strategic Negotiation Tactics
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....$750.00 (GST-exclusive)$817.50 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips professionals with the knowledge and practical skills to drive business innovation using agentic AI and AI agents. Participants will explore how autonomous and collaborative agents can analyse information, use digital tools, coordinate multi-step tasks, and support employees in developing new products, services, processes, and customer experiences.Learners will examine current and emerging AI agent....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Metaverse and Immersive Technologies
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
In our Digital Transformation Using Immersive Technologies course, you will learn how to revolutionize your business by integrating augmented reality (AR), virtual reality (VR), and Metaverse technologies into your current business model. Through a comprehensive exploration of these cutting-edge technologies, you will gain a thorough understanding of the opportunities and challenges they present, as well as the vario....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Agentic AI for Business Process Automation
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips professionals with the knowledge and skills to design and deploy agentic AI workflows for business automation. Participants will begin with an overview of AI agents and agentic AI, exploring how they differ from generative AI, the role of LLM reasoning frameworks, and real-world use cases. Through hands-on practice, learners will create AI agents and build LLM-powered avatar chatbots using no-code ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Corporate Law Compliance for Business Owners
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Understanding corporate law compliance is essential for business owners to navigate regulatory challenges and mitigate legal risks. This course provides an in-depth exploration of Singapore’s legal and regulatory framework in a global context. Participants will assess how global legal developments impact business regulations, analyze industry-specific compliance requirements, and examine international trade agreeme....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Service Branding Strategies to Elevate Your Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Improve Your Business with Excellent Customer Service
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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WSQ - Generative AI for Business Presentations
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips learners with the skills to design, deliver, and enhance business presentations using cutting-edge Generative AI tools such as Gamma, Napkin, Microsoft 365 Copilot and Google Gemini Plus. Participants will gain the ability to define clear objectives that align with organisational goals, choose the most effective presentation formats, and produce AI-powered materials such as slides, videos, and demo....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Managing Business Disruptions and Continuity
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
WSQ ISO 22301:2019 Business Continuity Management System equips professionals with the skills to build, implement, and evaluate business continuity strategies aligned with the ISO 22301 standard. Learners will gain insights into forming effective BCM teams, conducting cost-benefit analyses, and developing continuity plans that safeguard critical business operations. The course provides structured methodologies for as....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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CASL - Cyber Security Awareness Course for Personal and Businesses
- CASL
- SFC
- UTAP
- SFEC
- Absentee Payroll
- MCES
Discover how to fortify your digital world against cyber threats with the CASL Cyber Security Awareness Course, designed for both individuals and businesses. Learn the ins and outs of online safety, data protection, and cybersecurity fundamentals, including password management, phishing prevention, and secure browsing techniques. Equip yourself with vital knowledge to protect your personal data, as well as safeguard ....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Business Innovation with Internet-of-Things (IoT)
- CASL
- SFC
- UTAP
- SFEC
- Absentee Payroll
- MCES
Ready to disrupt the traditional business landscape? Our course on Business Innovation with Internet-of-Things (IoT) is your key to unlocking new avenues for growth and efficiency. Learn how to seamlessly integrate IoT technologies into your business model, from improving operations with smart solutions to gaining actionable insights through data analytics. By the end of this course, you'll be equipped to make strate....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Business Innovation with Artificial Intelligence
- CASL
- SFC
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your business operations and strategy through the transformative power of artificial intelligence with this WSQ-endorsed course. Our curriculum covers how AI can be applied to various facets of your business, from automating mundane tasks to leveraging data analytics for strategic decisions. You'll get hands-on experience through practical exercises and learn from real-world case studies, ensuring that your n....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST
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CASL - Generative AI for Design Thinking
- CASL
- SFC
- SFEC
- Absentee Payroll
- MCES
Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.Through practical exer....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST