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WSQ - Certified Lean Six Sigma Black Belt (CLSSBB) Training

Sessions 5 days
Duration 40 hrs
Level Beginner
Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

TSC Title: Quality Process Control
TSC Code: ELE-QUA-5006-1.1

By end of the course, learners should be able to:

LO1: Define Six Sigma project objectives to meet process performance standards.
LO2: Establish Six Sigma project scope during based on organizational requirements.
LO3: Execute Six Sigma project using structured problem-solving techniques.
LO4: Evaluate Six Sigma project outcomes to improve process performance.
LO5: Recommend follow-up actions for Six Sigma projects based on process control performance metrics

Download Course Brochure

Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Certified Lean Six Sigma Black Belt (CLSSBB) Training

Course Code: TGS-2024051900

WSQ
SkillsFuture Credit
PSEA
UTAP
SFEC
Absentee Payroll
MCES

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The WSQ Certified Lean Six Sigma Black Belt (CLSSBB) Training course equips professionals with advanced skills in Six Sigma methodologies to drive process improvements and achieve organizational goals. Participants will gain expertise in defining Six Sigma project objectives, establishing project scope, and utilizing DMAIC (Define, Measure, Analyze, Improve, Control) workflows. Key topics include developing SMART goals, process mapping, data collection, and measurement system analysis to set a strong foundation for improvement.

Throughout the course, participants will delve into root cause analysis, hypothesis testing, and various improvement tools like FMEA, Kaizen, and 5S to optimize processes effectively. The training concludes with strategies for long-term control, focusing on statistical process control, control charts, and creating a control plan to sustain improvements. This course prepares professionals to lead Six Sigma projects confidently and recommend actionable follow-up measures based on process control metrics.

Prerequisite

It is recommended to complete the Certified Lean Six Sigma Green Belt before taking this course.

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Full Fee $2,000.00 Before GST

GST $180.00 9% of fee

Baseline Nett $1,180.00 SG/PR age 21+ · 50% funded

MCES / SME Nett $780.00 SG age 40+ · 70% funded

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024051900)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Topic 1: Overview of Six Sigma and Define Phase

Overview of Six Sigma
- Introduction to continuous improvement and quality
- Introduction to Six Sigma and Lean
- Identify Six Sigma projects
- Six Sigma role players
- DMAIC workflows

Define Phase
- Overview of Define phase
- Define SMART Goal
- SiPOC
- VOC and CTQ
- Create a Project Charter
- Project acceptability and CAP tools

Topic 2: Measure Phase

Overview of Measure phase
Data collection plan
Process Maps and Value Stream Map (VSM)
Takt time
Types of data
XY matrix
Data collection plan
Measurement System Analysis (MSA)
Sampling techniques
Overview of descriptive statistics and statistical charts
Determine baseline performance

Topic 3: Analyze Phase

Overview of Analyze Phase
Root Cause Analysis
5W, Fishbone Diagram, Pareto Analysis
Hypothesis Testing

Topic 4: Improve Phase

Overview of Improve Phase
Six Sigma Improvement Tools – Brainstorming, Assumption Busting
Failure Mode Effect Analysis (FMEA)
Design of Experiment (DOE)
Error Proofing, 5S, Kaizen, Just-In-Time
Weight Criteria Selection Matrix, Pugh Matrix
Cost Benefit Analysis

Topic 5: Control Phase

Overview of Control Phase
Source of Variations and Process Control
Process Capabilities and Statistical Process Control
Control Charts
Control Plan

FInal Assessment

Written Assessment (Short Answer Questions)
Case Study

Written Exam
Practical Exam

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Year Group : 21-65 years old

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
Scroll down to "Keyword Tags" to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.

SFEC:

If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
SkillsFuture Enterprise Credit (SFEC) Microsite

Steps to Apply Skills Future Claim

The staff will send you an invoice with the fee breakdown.
Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

Note

SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Six Sigma Black Belt Consultant
Process Improvement Manager
Quality Assurance Manager
Operational Excellence Manager
Business Process Analyst
Lean Six Sigma Project Manager
Quality Control Engineer
Production Manager
Project Lead in Continuous Improvement
Quality Systems Coordinator
Industrial Engineer
Supply Chain Quality Manager
Manufacturing Engineer
Process Improvement Specialist
Data Analyst for Quality Metrics
Business Analyst in Process Optimization
Operations Manager
Lean Six Sigma Trainer
Process Control Specialist
Performance Improvement Consultant

Trainers

Stephan Tan is an experienced operations and strategy leader with over 25 years of experience across manufacturing, supply chain, and process improvement. Currently serving as Operations Manager at Symrise, he oversees large-scale projects and drives best practices in business performance optimization, process excellence, and cross-functional collaboration. Stephan holds an MBA from Macquarie Graduate School of Management, a Certified Purchasing Manager (C.P.M.) credential, and dual certifications as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO). His leadership expertise is grounded in continuous improvement, negotiation, and agile transformation across complex global operations.

Praveen Dayal is a senior IT leader and project management specialist with extensive global experience in banking, finance, manufacturing, and technology. He holds multiple international certifications, including PMP®, PMI-ACP, ASM, CISA, CISM, CRISC, and ACLP, reflecting his strong expertise in project management, risk governance, and agile practices. His career spans senior leadership roles where he successfully led large-scale IT projects, digital transformation programs, and enterprise system implementations across multiple industries. As an ACLP-certified trainer, Praveen has delivered Agile and Scrum-focused programs that empower IT and business professionals to adopt iterative, value-driven project management approaches. He integrates real-world case studies, simulations, and agile practices into his teaching, enabling participants to understand how agile frameworks can be applied beyond software development into IT projects and enterprise change management. His pragmatic and structured approach ensures learners acquire actionable skills to deliver IT projects with agility, efficiency, and business alignment.

Teddy Yip is a senior technology educator and consultant with extensive experience in IT systems, cybersecurity, and cloud computing. With over 20 years of experience, he has worked across multiple domains including enterprise networking, AI integration, and IT infrastructure management. Teddy is ACLP-certified and has trained numerous professionals in areas such as cloud solutions, data analytics, and software deployment. His background in both academia and industry allows him to bridge technical depth with instructional clarity, making him a sought-after trainer in the digital transformation space.
In this course, Teddy helps learners develop strong competencies in networking fundamentals and advanced infrastructure management. His sessions cover topics such as network architecture, device configuration, and performance optimization using real-world case studies. Learners gain valuable exposure to the evolving landscape of enterprise networking, including emerging trends such as automation, hybrid cloud, and secure connectivity.

Sin Fatt Choong is an Agile and Design Thinking strategist with extensive experience in software engineering, consulting, and organizational transformation. Over the past seven years, he has specialized in guiding businesses to adopt Scaled Agile practices and integrate customer-centric innovation frameworks. He is a certified Scrum Master, Product Owner, and Design Sprint Facilitator, as well as an ACTA-certified adult educator, bringing a wealth of practical expertise to his training. In his design thinking training, Sin Fatt leverages innovative learning techniques, including LEGO Serious Play and blended learning approaches, to engage participants in hands-on problem-solving. His workshops emphasize aligning business goals with customer needs, enabling organizations to discover opportunities, prototype solutions, and deliver value effectively. With his strong facilitation and coaching skills, Sin Fatt empowers businesses to cultivate an innovation mindset and integrate design thinking into their strategic and operational processes.

Khoo Yong is an ACTA-certified trainer with a strong foundation in adult education and applied analytics. With years of experience in training and mentoring learners, he specializes in simplifying complex concepts in data analysis and statistical methods for beginners. His expertise includes guiding participants in applying R programming to perform descriptive statistics, hypothesis testing, and data visualization, equipping them with practical skills to analyze data effectively and interpret results with confidence. As a certified adult educator, Khoo Yong ensures his training is engaging, structured, and accessible to learners from diverse backgrounds. He emphasizes hands-on practice with R, enabling participants to bridge theory with application in real-world contexts. His learner-centered approach not only builds technical competency but also fosters analytical thinking, preparing participants to use statistical tools in business, research, and decision-making.