• Home
  • WSQ - Personal Data Protection Management for SMEs

Increase Your Business with Excellent Customer Service

Course Information

  • Sessions 2 days
  • Duration 16 hrs
  • Level Beginner
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
: Data Protection Management
TSC Code
ICT-CGP-3020-1.1

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Notify individuals of data collection purposes in compliance with PDPA obligations and consent conditions.
  • LO2: Ensure accuracy and rectify errors in collected personal data following best practices and accountability requirements.
  • LO3: Cease or anonymise personal data appropriately by applying PDPA lifecycle principles and consent withdrawal protocols.
Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Personal Data Protection Management for SMEs

Course Code: TGS-2025060471
  • WSQ
  • SkillsFuture Credit
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES

Be the first to review this product

What's This Course About

WSQ Personal Data Protection Management for SMEs equips participants with the essential knowledge and skills to manage personal data in compliance with the Personal Data Protection Act (PDPA) 2012. Learners will understand the scope and obligations under PDPA, how to notify individuals of the purpose of data collection, and how to collect and use personal data lawfully based on obtained consent. The course also emphasises the importance of ensuring data accuracy and the right protocols to rectify errors in compliance with accountability requirements.

Participants will explore practical strategies to implement best practices for data management within an SME context. Topics covered include managing the data lifecycle, operationalising PDPA through documented processes and guidelines, and ensuring proper anonymisation or cessation of data retention when it is no longer needed. The course also addresses protocols for consent withdrawal, helping businesses remain compliant and build trust with customers through responsible data governance.

WSQ Funding

Full Fee $800.00 Before GST
GST $72.00 9% of fee
Baseline Nett $472.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $312.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2025060471)

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us. 

Course FeeBefore Funding

$800.00 (GST-exclusive)
$872.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

LU1: What is PDPA?

T1: Definition of personal data

T2: Obligations under the PDPA

T3: Personal Data Protection Act 2012 (PDPA)

T4: Notify individuals of the purposes for the collection, use or disclosure of their personal data

T5: Collect, use or disclose personal data only for the purpose for which consent was obtained

LU2: Best Practices of PDPA

T1: Best practices in operationalising PDPA

T2: Accountability under the PDPA

T3: Correct errors or omissions in individuals' personal data upon request

LU3: PDPA Lifecycle

T1: PDPA and the data lifecycle

T2: Organisation's processes, procedures and guidelines of DPMP

T3: Cease retention or anonymise personal data when it is no longer necessary for business or legal purposes

T4: Obtain consent to collect, use or disclose individuals' personal data

T5: Allow individuals to withdraw consent

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Data Protection Officer
  • Compliance Manager
  • SME Business Owner
  • HR Executive
  • IT Support Specialist
  • Legal Executive
  • Operations Manager
  • Office Manager
  • Administrative Executive
  • Customer Service Manager
  • Marketing Executive
  • Records Management Officer
  • Risk Management Executive
  • Project Coordinator
  • Business Development Executive
  • Privacy Consultant
  • Quality Assurance Manager
  • Procurement Executive
  • Training & Development Officer
  • Information Security Analyst

Trainers

Trainers

Dr. Siva: Dr. Siva (Sivanesan Sivakaruniam) is a governance, risk management, and compliance expert with more than 30 years of experience across industries such as public sector, healthcare, energy, logistics, and property development. He is a Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), and Certified in Risk and Information Systems Control (CRISC), with specialized training in Data Protection Governance and Risk Management and Data Protection Stakeholder Engagement from the NUS School of Computing. His work has included leading enterprise risk management frameworks, designing internal controls, and spearheading investigations into irregularities and compliance breaches—skills directly relevant to ensuring SMEs establish effective personal data protection frameworks that meet regulatory requirements As an ACLP-certified trainer, Dr. Siva has delivered risk management, audit, and compliance workshops for government agencies, corporates, and professional bodies across Singapore and the Asia-Pacific region. His training emphasizes practical application, helping SMEs translate complex data protection laws into actionable policies and processes. Drawing on his multidisciplinary expertise in compliance, cybersecurity, and governance, he equips learners with the ability to implement data protection strategies, manage risks, and foster trust with stakeholders. With his blend of deep industry knowledge and strong training experience, Dr. Siva is well positioned to guide participants in embedding personal data protection management practices tailored to the needs of SMEs

Review

Write Your Own Review

You're reviewing: WSQ - Personal Data Protection Management for SMEs

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment