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WSQ - Mastering the Art & Science of Working with People & Teams using DISC AsiaPlus

Sessions 2 days
Duration 16 hrs
Level Beginner
Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

TSC Title: Leadership Development
TSC Code: HRS-PDV-4028-1.1

By end of the course, learners should be able to:

LO1: Design leadership development programs incorporating leadership styles and communication strategies.
LO2: Develop leadership initiatives to enhance talent management and organizational leadership practices.
LO3: Oversee the adoption of best practices for leadership development by leveraging development opportunities.
LO4: Evaluate the effectiveness of leadership programs and propose improvements.

Download Course Brochure

Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Mastering the Art & Science of Working with People & Teams using DISC AsiaPlus

Course Code: TGS-2024051250

WSQ
SkillsFuture Credit
PSEA
UTAP
SFEC
Absentee Payroll
MCES

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Mastering the Art & Science of Working with People & Teams” is designed to help professionals at all levels strengthen their leadership capabilities and enhance team collaboration in today’s fast-paced work environment. By leveraging the DISCAsiaPlus model, this course provides actionable insights into personality-driven behaviors, empowering participants to lead with authenticity, adaptability, and precision. You’ll learn how to tailor your leadership style to diverse team dynamics, address communication challenges, and foster an environment where collaboration thrives.

Throughout the course, you’ll explore best practices in leadership development, from building cohesive teams and managing stress to resolving conflicts effectively. Special focus is placed on understanding the emotional and motivational drivers of team members, helping you guide them toward peak performance. By applying these strategies, you’ll be equipped to design impactful leadership initiatives, evaluate their effectiveness, and drive sustainable growth for your organization while enhancing your personal leadership journey.

Full Fee $1,200.00 Before GST

GST $108.00 9% of fee

Baseline Nett $708.00 SG/PR age 21+ · 50% funded

MCES / SME Nett $468.00 SG age 40+ · 70% funded

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding. Please inform us if you intend to use your PSEA funding .

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024051250)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Topic 1: History of Reading People

History of personality study
Emergence of personality as a separate discipline
Reading people process: Ascertain, Appreciate, and Adapt

Topic 2: Similarities and Differences of People

Understanding the similarities
Understanding the differences
How to spot people’s personality

Topic 3: Understanding How Misunderstandings Occur

Learn how to see the uniqueness of others and not their weaknesses
Learn how to work with people who are unique and different

Topic 4: Behavioural Tendencies of People

Describing the behavioural tendencies of people
Learning to work with other personalities

Topic 5: Solving the Mystery of Motivation

Motivation process
How motivation affects performance
Motivation theories
Integrating DISC model with expectancy motivation theory

Topic 6: Communication

Definition of communication
Model of communication
Communication process
Barnlund’s transactional model of communication

Topic 7: Leadership

Leadership – an art or science?
Transformational leadership
Integrating behaviours with leadership
Leadership behavioural styles
Followers behavioural styles

Topic 8: Interpreting Emotional Response

Exploring Emotional Response & Impact
Maximizing my Emotional response and Minimizing risks
Blending Emotional response with my profile
Effects of Emotional response on stress

Topic 9: Team Building

Team building – Tuckman team build model
Team building reflections
Charting team dynamics
Team action plan

Topic 10: Stress / Conflict Management

Understanding behaviours and emotional response under stress/pressure
Discovering sources of irritation
Learning how to control behaviour

Final Assessment

Written Assessment (SAQ)
Caes Study

Written Exam
Practical Exam

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.