Course Information

  • Sessions 1 day
  • Duration 8 hrs
  • Level Beginner
  • Assessment 1 hr

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Quality Process Control
TSC Code
ELE-QUA-3006-1.1

Funding Validity

Funding for this course is valid from 28 Feb 2025 to 27 Feb 2027. Register and complete the course within this period to qualify for funding support.

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Determine and identify Lean Six Sigma systems for quality process control .
  • LO2: Monitor the quality process control system using Lean Six Sigma Define, Measure and Analyze methodologies.
  • LO3: Verify process control performance using control charts and process capability indices, and determine required follow-up actions.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Certified Lean Six Sigma White Belt (CLSSWB) Training

Course Code: TGS-2025053210
  • WSQ
  • SFC
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES
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What's This Course About

The WSQ Certified Lean Six Sigma White Belt (CLSSWB) Training provides a foundational understanding of Lean Six Sigma principles and quality management. Participants will explore the history and concepts of Six Sigma, Lean methodologies, and the DMAIC (Define, Measure, Analyze, Improve, Control) framework. The course covers essential quality tools, process control techniques, and performance monitoring using control charts and capability indices.

Designed for professionals seeking to enhance their problem-solving and process improvement skills, this training equips learners with the knowledge to identify quality issues, analyze process efficiency, and apply Six Sigma methodologies for continuous improvement. By the end of the course, participants will be able to monitor quality performance, interpret process metrics, and support Six Sigma projects within their organizations.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

WSQ Funding

Full Fee $400.00 Before GST
GST $36.00 9% of fee
Baseline Nett $236.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $156.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal FormSubmit PSEA Form

Course FeeBefore Funding

$400.00 (GST-exclusive)
$436.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to Quality

What is Quality

History of Quality

Introduction Six Sigma

Different Six Sigma roles in a Lean Six Sigma project

Six Sigma level of quality

What is Six Sigma DMAIC model?

Seven basic tools of quality

Introduction to Lean

Topic 2 Six Sigma Define, Measure and Analyze Phases 

Overview of Define Phase

Overview of Measure Phase

Overview Analyze Phase

Topic 3: Six Sigma Improve and Control Phase

Overview of Improve Phase

Overview of Control Phase

Control Charts

Process control performance metrics

Process capability indices

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Job Roles

Job Roles

  • Quality Assurance Specialist
  • Process Improvement Analyst
  • Operations Executive
  • Manufacturing Supervisor
  • Business Process Analyst
  • Quality Control Inspector
  • Lean Six Sigma Consultant
  • Production Coordinator
  • Supply Chain Analyst
  • Customer Service Manager
  • Project Coordinator
  • Data Analyst
  • Compliance Officer
  • Industrial Engineer
  • Risk Management Specialist
  • Workflow Coordinator
  • Continuous Improvement Manager
  • Healthcare Quality Specialist
  • Logistics Coordinator
  • Retail Operations Manager

Trainers

Trainers

Praveen Dayal is a senior IT leader and project management specialist with extensive global experience in banking, finance, manufacturing, and technology. He holds multiple international certifications, including PMP®, PMI-ACP, ASM, CISA, CISM, CRISC, and ACLP, reflecting his strong expertise in project management, risk governance, and agile practices. His career spans senior leadership roles where he successfully led large-scale IT projects, digital transformation programs, and enterprise system implementations across multiple industries. As an ACLP-certified trainer, Praveen has delivered Agile and Scrum-focused programs that empower IT and business professionals to adopt iterative, value-driven project management approaches. He integrates real-world case studies, simulations, and agile practices into his teaching, enabling participants to understand how agile frameworks can be applied beyond software development into IT projects and enterprise change management. His pragmatic and structured approach ensures learners acquire actionable skills to deliver IT projects with agility, efficiency, and business alignment.
Teddy Yip is a certified Scrum Master and seasoned corporate trainer with more than 20 years of experience in business consulting, project management, and process improvement. He has led training programs across diverse domains, including IT, leadership, Six Sigma, and SAP systems. Teddy holds a Master of Science in Finance and Controlling, multiple professional certifications in Agile, Lean, and DevOps, and the WSQ Advanced Certificate in Learning and Performance (ACLP). His expertise lies in driving digital transformation through structured, data-driven methodologies and change management.
Khoo Yong is an ACTA-certified trainer with a strong foundation in adult education and applied analytics. With years of experience in training and mentoring learners, he specializes in simplifying complex concepts in data analysis and statistical methods for beginners. His expertise includes guiding participants in applying R programming to perform descriptive statistics, hypothesis testing, and data visualization, equipping them with practical skills to analyze data effectively and interpret results with confidence. As a certified adult educator, Khoo Yong ensures his training is engaging, structured, and accessible to learners from diverse backgrounds. He emphasizes hands-on practice with R, enabling participants to bridge theory with application in real-world contexts. His learner-centered approach not only builds technical competency but also fosters analytical thinking, preparing participants to use statistical tools in business, research, and decision-making.

Stefan Tan is an experienced IT professional and educator with strong expertise in network infrastructure, systems administration, and cybersecurity. With over 15 years in the ICT sector, he has worked on enterprise-scale projects involving system deployment, secure networking, and IT operations management. His career includes roles in both industry and training, where he has helped professionals upskill in CompTIA, cloud technologies, and cybersecurity frameworks.
As an ACLP-certified trainer, Stefan focuses on delivering practical, exam-oriented training that equips learners with the skills to achieve international certifications. His sessions emphasize hands-on labs, scenario-based exercises, and troubleshooting methods, preparing participants to meet workplace demands. By combining industry experience with teaching excellence, Stefan ensures learners are job-ready in critical ICT domains.

Mark Tan Kee Tchuan is a Lean Six Sigma Master Black Belt practitioner with over 20 years of experience in organizational transformation and operational process improvement. He specializes in leveraging Lean and Six Sigma methodologies to optimize both operational and transactional environments, leading cross-functional projects to drive standardization, efficiency, and business outcomes. Mark has successfully implemented process redesign and resource optimization strategies, delivering measurable improvements across various sectors including logistics, manufacturing, service, and healthcare. With 6 years of industry consulting experience, Mark has built a strong business network through successful project delivery. He is also a Certified Scrum Master with over a decade of project management experience, overseeing large-scale system implementations, benchmarking, and cost optimization initiatives. Passionate about digitalization and automation, Mark has led RPA projects and applied design thinking to enhance user experience. His recent focus includes HR and enterprise-wide process re-engineering, where he leads continuous improvement initiatives and trains professionals in Lean Six Sigma. In addition, he has been an adjunct faculty member at Singapore Institute of Technology (SIT) since 2016, certifying Yellow Belt students in continuous improvement.

Review

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