Course Information

  • Sessions 3 days
  • Duration 24 hrs
  • Level Beginner to Intermediate
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Intelligent Reasoning-5
TSC Code
ICT-ACE-5030-1.1

Funding Validity

Funding for this course is valid from 19 Jul 2023 to 18 Jul 2027. Register and complete the course within this period to qualify for funding support.

Learning Outcomes

By the end of the course, learners will be able to

  • LO1: Identify required functions based on business needs and design applications accordingly
  • LO2: Analyse business drivers to design and apply search techniques for expected outcomes
  • LO3: Decompose complex scenarios into subproblems and resolve them using cooperative intelligent subsystems
  • LO4: Design cooperative reasoning modules and create hybrid systems using suitable techniques and programming
  • LO5: Build hybrid reasoning systems fusing appropriate techniques and sub-modules

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Agentic AI Automation with n8n

Course Code: TGS-2023035977
  • WSQ
  • SFC
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES
  • Free AI Subscription
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What's This Course About

WSQ Agentic AI Automation with n8n introduces participants to the concepts and practical applications of building intelligent automation using n8n, AI agents, webhooks, and Retrieval-Augmented Generation (RAG). The course is designed for professionals who want to automate business processes by combining low-code workflow orchestration with autonomous AI capabilities.

Participants will learn to design workflow automation using n8n, including triggers, actions, integrations, and API connectivity. Building on this foundation, the course explores Agentic AI, where AI agents can plan, reason, make decisions, and execute multi-step tasks autonomously.

The course also covers event-driven automation using webhooks and HTTP requests to integrate AI agents with external applications and enterprise systems. Participants will further enhance workflows with Agentic RAG, enabling AI agents to retrieve relevant knowledge from external sources to generate more accurate, context-aware responses.

Finally, participants will learn human-in-the-loop workflow design, monitoring, error handling, and security best practices for deploying reliable AI-powered automation. Through hands-on exercises and real-world use cases, they will build end-to-end intelligent workflows that improve operational efficiency, automate complex processes, and support smarter business decision-making across a wide range of industries.

6 Months Free AI Subscription

Complete this course and, as a Singapore Citizen aged 18 or above, redeem a 6-month free subscription to a premium AI tool — ChatGPT Plus, Google AI Pro, Manus AI, Microsoft 365 Personal or Singtel AI Pass — so you can keep practising what you learn.

After the course, SWDA emails you a redemption form; choose your tool within 60 days. One subscription per person, and the course must end on or after 16 Sep 2026. How redemption works

WSQ Funding

Full Fee $1,200.00 Before GST
GST $108.00 9% of fee
Baseline Nett $708.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $468.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible companies can use their $10,000 SFEC to cover up to 90% of out-of-pocket course fees for classes ending on or before 30 Nov 2026. A redesigned SFEC starts on 1 Dec 2026.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal FormSubmit PSEA Form

Course FeeBefore Funding

$1,200.00 (GST-exclusive)
$1,308.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Workflow Automation with n8n

Topic 2: Agentic Process Automation with AI Agents

Topic 3: Agentic Automation with Webhooks and HTTP Requests

Topic 4: Enhancing Workflow Automation with Agentic RAG

Topic 5: Human-in-the-Loop, Monitoring, and Security in n8n

Assessment

  • Written Exam
  • Practical Exam

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum Polytechnic Diploma

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Funding Eligibility Criteria

Self-sponsored learners (individuals)

  • Singapore Citizens and Singapore Permanent Residents aged 21 and above.
  • Up to 50% course fee funding. Singapore Citizens aged 40 and above receive up to 70% under the Mid-career Enhanced Subsidy (MCES).
  • Singapore Citizens aged 25 and above can pay the remaining fee with SkillsFuture Credit.

Company-sponsored learners

  • Singapore Citizens and Singapore Permanent Residents who are direct employees of the sponsoring company.
  • Up to 50% course fee funding, or up to 70% for employees of SMEs (Enhanced Training Support for SMEs) and for Singapore Citizens aged 40 and above. An SME has no more than 200 employees or an annual turnover of no more than $100 million.
  • Employers can also claim Absentee Payroll funding for employees who attend during working hours.
  • Eligible companies can offset their out-of-pocket fees with SkillsFuture Enterprise Credit (SFEC).

Conditions for all funded learners

  • Attendance is taken digitally with Singpass for every session, including the assessment.
  • You must complete the course and pass all assessments (assessed as Competent).
  • If these conditions are not met, the funding is clawed back and the learner or employer pays the full course fee.
  • 9% GST is charged on the full course fee before funding.
  • Promo and discount codes cannot be used on funded courses.
  • Any balance after funding can be paid in cash, with SkillsFuture Credit, with PSEA (Singapore Citizens with a PSEA), or partly reimbursed by UTAP for NTUC members.

How to Apply SkillsFuture Credit Claim for Individuals

Singapore Citizens aged 25 and above can use their SkillsFuture Credit (base tier) to pay the course fee after funding. The $4,000 mid-career top-up cannot be used for this course.

  1. Register for this course as self-sponsored and tell us you will use SkillsFuture Credit. Do not pay the amount you plan to claim.
  2. We email you an invoice showing the course fee after funding.
  3. From 60 days before the course starts, and no later than the course start date, log in to MySkillsFuture with Singpass and click Claim credits.
  4. Click Submit a Claim and search for this course by its course code, TGS-2023035977.
  5. Select your class start date, enter the course fee payable after funding and the amount of credit to claim, then upload the invoice (PDF, JPG or PNG, under 4MB).
  6. Review, accept the terms and click Agree and Submit. The credit is paid directly to us; processing can take up to 14 working days.

Changing or withdrawing: cancel the claim on MySkillsFuture at least one day before the course starts. If your class date changes, cancel the claim and submit a new one with the new date.

How to Apply SkillsFuture Enterprise Credit (SFEC)

SFEC helps companies pay for employee training. The current SFEC ends on 30 November 2026, and a redesigned SFEC starts on 1 December 2026.

Current SFEC: classes ending on or before 30 November 2026

  • Eligible companies received a one-off $10,000 credit, notified by letter to their Corppass administrator. Eligibility generally required at least 3 Singapore Citizen or PR employees and Skills Development Levy contributions.
  • SFEC covers up to 90% of the company's out-of-pocket course fee after other subsidies.
  1. Check your company's SFEC eligibility and balance on EnterpriseSG.
  2. Register your Singapore Citizen or PR employee for a class that ends by 30 November 2026, as company-sponsored, and pay the course fee after funding.
  3. Your employee attends and completes the course. We submit the attendance and assessment results to SWDA.
  4. No separate claim is needed. SFEC is calculated automatically once the course fee grant is approved and is paid quarterly to your company's IRAS GIRO or PayNow Corporate account.

Any unused balance of the current SFEC expires on 30 November 2026.

Redesigned SFEC from 1 December 2026

Companies with at least 3 resident employees receive a fresh $10,000 in an online SFEC wallet that offsets out-of-pocket fees upfront at enrolment, instead of reimbursing them afterwards. SWDA has not yet published the support rates and claim steps; see OurWorkforce or our SFEC guide.

How to Apply UTAP (NTUC Members)

NTUC members can claim 50% of the unfunded course fee under the Union Training Assistance Programme (UTAP), capped at $250 a year (aged below 40) or $500 a year (aged 40 and above). The cap is shared with UTAP claims for AI tool subscriptions.

Eligibility: you must be an NTUC member paying full membership fees, with your membership paid up before and during the course and when you claim. The course must not be fully paid for by your employer or another source.

  1. Make sure your NTUC membership is paid up before the course starts.
  2. Register for this course with us and pay the course fee after funding and SkillsFuture Credit.
  3. Attend at least 75% of the course and sit all assessments.
  4. Within 6 months after the course ends, go to the NTUC U Portal, open UTAP under E-services, log in with Singpass and choose Course Fee Claim.
  5. Enter the nett course fee you paid (after all subsidies and SkillsFuture Credit, including GST), and upload your invoice or receipt and your certificate or result slip (PDF, JPG or PNG, up to 5MB each).
  6. NTUC usually pays the claim within 4 weeks of submission.

Read more in our UTAP guide.

How to Apply PSEA

Singapore Citizens with a Post-Secondary Education Account (PSEA), which stays open until around the year you turn 31, can use it to pay the course fee after funding for PSEA-approved courses. You can also use a sibling's PSEA after your own has been used up.

  1. Check that this course shows the PSEA tag on its MySkillsFuture page.
  2. Check your PSEA balance on MOE's Student Finance System with Singpass.
  3. Download and complete the PSEA withdrawal form, then submit it to us.
  4. We submit the withdrawal request to MOE. You (and your sibling, if you are using their account) authorise it in the Student Finance System. Nothing is withdrawn without this authorisation.
  5. MOE pays us directly. If you have already paid, we refund the amount covered by PSEA.

More details: MOE PSEA overview.

How to Claim the Free AI Tools Subscription

Singapore Citizens aged 18 and above who complete this course can redeem a free 6-month subscription to ChatGPT Plus, Google AI Pro, Manus AI, Microsoft 365 Personal or Singtel AI Pass (six AI tools). The course must end on or after 16 September 2026, and each person can redeem one subscription only, however many eligible courses they take.

  1. Optionally, take the AI Ready Quiz on MySkillsFuture to check your AI readiness level.
  2. Enrol in this course, which carries the Free AI subscription label on MySkillsFuture.
  3. Attend and successfully complete all course requirements.
  4. Watch for the redemption email from SWDA with the subscription request form (check your spam folder).
  5. Choose your AI tool and submit the form within 60 days of receiving the email. You cannot change your choice afterwards.
  6. Follow the activation instructions in the confirmation email.

Full details: MySkillsFuture and our claim guide.

Appeal Process

If you disagree with an assessment decision, you have the right to appeal.

  1. When the assessor gives you feedback, say whether you agree with the outcome. If you agree, you and the assessor sign the Assessment Summary Record; if you disagree, do not sign it.
  2. Discuss the decision with the assessor or the assessment manager first.
  3. If you are still not satisfied, tell the assessor you intend to appeal. The assessor records this in the feedback section of the Assessment Summary Record and informs the assessment manager.
  4. Lodge your appeal within 7 days, giving your reasons, using the Candidate Appeal Form. The assessor can help you write and lodge it.
  5. An Assessment Appeal Panel reviews the information from you and the assessor and makes a decision. A record of the appeal and its outcome is kept.
  6. You will be told the outcome within 2 weeks of lodging the appeal. The panel's decision is final.

Job Roles

Job Roles

  • AI Automation Engineer
  • Machine Learning Engineer
  • AI Solutions Architect
  • Conversational AI Developer
  • Speech Recognition Engineer
  • NLP Engineer
  • Data Scientist
  • AI Product Manager
  • Research Scientist (AI)
  • RPA Developer
  • AI Consultant
  • Deep Learning Engineer
  • Business Intelligence Developer
  • Voice AI Specialist
  • Software Engineer (AI & Automation)
  • Data Engineer
  • AI Systems Analyst
  • LLM Engineer
  • AI Chatbot Developer
  • Tech Innovation Manager

Trainers

Trainers

For Mr Tan Woei Ming, agentic automation is where software development and data science meet. He is an Instructor, Software Developer and Agentic Automation specialist at Tertiary Infotech and the trainer for Tertiary Courses' Agentic AI with n8n courses. Before turning to training, he built his industry career at Micron Technology, first as a Data Scientist and later as Data Science Lead, where he led AI initiatives in predictive analytics, automation and process optimisation in the semiconductor and manufacturing industries. He earned First-Class Honours in Electrical and Electronic Engineering at NTU and a Master of Intelligent Systems at NUS, and he is an ACLP-certified trainer experienced in teaching adult professionals who need skills they can apply at work the following week. He brings the same structured, evidence-led approach he used in industry to the way he designs and reviews automations with learners.

This WSQ course is designed for professionals who want to combine low-code workflow orchestration with autonomous AI capabilities, and Mr Tan structures it as a progression of hands-on builds. Participants first design and run workflows in n8n, then introduce AI agents that handle variation and make decisions within a process instead of following fixed rules. They extend those workflows with webhooks and HTTP requests to connect external systems, and with Retrieval-Augmented Generation so that agents can draw on an organisation's own knowledge. The last topic covers human-in-the-loop controls, monitoring and security, which Mr Tan treats as essential rather than optional; his process-optimisation work taught him that automation only delivers value when people can trust and audit it. Expect a practical, question-friendly classroom in which every concept is tried immediately in a live workflow, with guidance on scoping a first automation project back at work.

n8n features in many of Dr. Alfred Ang's own projects, which gives WSQ Agentic AI Automation with n8n a strong practical foundation. He is a full-stack AI developer and Agentic AI solution architect specialising in agentic AI automation, AI chatbots and multi-agent systems, working with n8n alongside Langflow, Flowise, the OpenAI Agents SDK, the Google Gemini Agent SDK, the Claude Agent SDK, Microsoft AutoGen and CrewAI. As Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd, he leads automation of customer service, internal workflows, analytics and decision support using LLMs, RAG pipelines and agents. His public GitHub portfolio contains a wide range of n8n builds: an n8n automation setup that adapts a Singapore auto-reply email workflow for Tertiary Courses Malaysia and Ghana with Gmail OAuth and MailerLite subscriber sync; an AI inventory audit and forecasting agent in which a local LLM running on Ollama reads stock levels and computes replenishment; a low-code, self-hosted IoT platform powered by n8n that connects Arduino, ESP32 and Raspberry Pi devices over MQTT and HTTP; a stock analysis dashboard with an n8n-powered Telegram AI agent; and a self-service HR portal with human-in-the-loop approval and a guarded OpenAI chatbot. He is a Microsoft Certified AI Engineer Associate (AI-102), an AWS Certified Solutions Architect and AI Practitioner, CompTIA Security+ certified, and holds a PhD in Electrical Engineering from NUS and a Graduate Diploma in Intelligent Robotics Systems from NUS-ISS.

In this course he takes learners from simple workflows to agents that act safely on real data. Participants begin with workflow automation in n8n, learning triggers, nodes, credentials and data mapping, then move to agentic process automation, where AI agents reason about a task, call tools and decide the next step. He then covers webhooks and HTTP requests, the glue that lets n8n receive events from forms, apps and devices and call external services, drawing on the email, IoT and Telegram integrations in his own projects. The agentic RAG topic shows how to ground an agent in organisational documents so its answers and actions are based on current information rather than guesswork. The final topic, on human-in-the-loop, monitoring and security, reflects lessons from his HR portal and email automations: approval steps for consequential actions, input and output guardrails, careful credential handling, error workflows and execution logs that make an agent's behaviour visible. He also discusses when to use a hosted model and when a local model is the better choice for privacy or cost. Learners practise debugging failed executions, handling rate limits and retries, and structuring workflows so they remain readable and maintainable as they grow from a single automation into a set of cooperating agents. As an ACTA-certified trainer and DACE-certified curriculum developer, he teaches through guided builds, so learners leave with working automations they can extend in their own roles. To explore the projects behind his teaching, visit his GitHub portfolio at https://github.com/alfredang or connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/

Yeo Hwee Theng is a data science leader and AI strategist with deep expertise in enterprise AI systems, data analytics and applied automation. As Data & Analytics Product Lead at Amplify Health, she oversees large-scale AI and data platform initiatives in the healthcare sector. Her earlier roles as AI & Data Architect at Huawei International and Senior Data Scientist at DataRobot included deploying production-grade AI solutions that drive business innovation and automation across the Asia-Pacific region. She holds a Master of Technology in Enterprise Business Analytics from the National University of Singapore and an Advanced Certificate in Learning and Performance (ACLP).

In Agentic AI Automation with n8n, she applies this automation and AI deployment background to help professionals turn manual business processes into intelligent workflows. Learners first design n8n workflows with triggers, actions, integrations and API connections, then add AI agents that reason and act within the process. They go on to connect external systems through webhooks and HTTP requests and to strengthen their automations with agentic Retrieval-Augmented Generation (RAG). The course ends with human-in-the-loop review, monitoring and security, reflecting the governance an enterprise deployment demands. Participants leave able to build, test and safely run agentic automations that combine low-code orchestration with autonomous AI.

Teh Siew Yee is a digital transformation and data analytics expert with more than two decades of experience across the technology, banking and manufacturing sectors. Having held leadership roles at Standard Chartered, Hewlett-Packard and TikTok, Siew Yee has led AI governance, automation and analytics teams that drive business efficiency through innovation. Siew Yee holds a Master of IT in Business (Artificial Intelligence) from Singapore Management University and a Bachelor of Engineering from Nanyang Technological University, and is an ACLP-certified trainer who delivers WSQ courses with a strong focus on workplace application.

In WSQ Agentic AI Automation with n8n, Siew Yee draws on that experience leading automation teams to help professionals automate business processes with AI. Learners start with workflow automation in n8n, then design agentic process automations in which AI agents decide which steps to take. They integrate other systems using webhooks and HTTP requests, improve accuracy with agentic retrieval-augmented generation, and learn to keep automations safe and reliable through human-in-the-loop checkpoints, monitoring and security practices. Using case studies and hands-on exercises, Siew Yee ensures participants leave able to build, test and govern intelligent workflows that fit their organisation's processes.

Truman Ng is an AI infrastructure and cloud computing specialist whose work centres on workflow automation and the deployment of end-to-end automation pipelines across industries. With over two decades of experience in enterprise IT, cybersecurity and digital transformation, he has trained professionals worldwide in AI integration, workflow automation and DevOps systems, and specialises in connecting AI innovation with secure, scalable cloud infrastructure. He holds PMP and Huawei HCIE certifications and is an ACTA-certified trainer with a technical yet accessible teaching approach that keeps learners building throughout.

In WSQ Agentic AI Automation with n8n, Truman guides participants in building intelligent automation that combines low-code workflow orchestration with autonomous AI capabilities. Learners design n8n workflows with triggers, actions, integrations and API connectivity, then add AI agents for agentic process automation, connect external systems through webhooks and HTTP requests, and enhance workflows with agentic Retrieval-Augmented Generation. The course closes with human-in-the-loop design, monitoring and security in n8n. His emphasis on process orchestration, reliable deployment and secure architecture helps participants build automations that hold up in real business operations.

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