Course Details
Topic 1: Explore the Enterprise Desktop
- Examine benefits of modern management
- Examine the enterprise desktop life-cycle model
- Examine planning and purchasing
- Examine desktop deployment
- Plan an application deployment
- Plan for upgrades and retirement
Topic 2: Explore Windows Editions
- Examine Windows client editions and capabilities
- Select client edition
- Examine hardware requirements
Topic 3: Understand Microsoft Entra ID
- Examine Microsoft Entra ID
- Compare Microsoft Entra ID and Active Directory Domain Services
- Examine Microsoft Entra ID as a directory service for cloud apps
- Compare Microsoft Entra ID P1 and P2 plans
- Examine Microsoft Entra Domain Services
Topic 4: Manage Microsoft Entra identities
- Examine RBAC and user roles in Microsoft Entra ID
- Create and manage users in Microsoft Entra ID
- Create and manage groups in Microsoft Entra ID
- Manage Microsoft Entra objects with PowerShell
- Synchronize objects from AD DS to Microsoft Entra ID
Topic 5: Manage device authentication
- Describe Microsoft Entra join
- Examine Microsoft Entra join prerequisites limitations and benefits
- Join devices to Microsoft Entra ID
- Manage devices joined to Microsoft Entra ID
Topic 6: Enroll devices using Microsoft Configuration Manager
- Deploy the Microsoft Configuration Manager client
- Monitor the Microsoft Configuration Manager client
- Manage the Microsoft Configuration Manager client
Topic 7: Enroll devices using Microsoft Intune
- Manage mobile devices with Intune
- Enable mobile device management
- Explain considerations for device enrollment
- Manage corporate enrollment policy
- Enroll Windows devices in Intune
- Enroll Android devices in Intune
- Enroll iOS devices in Intune
- Explore device enrollment manager
- Monitor device enrollment
- Manage devices remotely
Topic 8: Execute device profiles
- Explore Intune device profiles
- Create device profiles
- Create a custom device profile
Topic 9: Oversee device profiles
- Monitor device profiles in Intune
- Manage device sync in Intune
- Manage devices in Intune using scripts
Topic 10: Maintain user profiles
- Examine user profile
- Explore user profile types
- Examine options for minimizing user profile size
- Deploy and configure folder redirection
- Sync user state with Enterprise State Roaming
- Configure Enterprise State Roaming in Azure
Topic 11: Execute mobile application management
- Examine mobile application management
- Examine considerations for mobile application management
- Prepare line-of-business apps for app protection policies
- Implement mobile application management policies in Intune
- Manage mobile application management policies in Intune
Topic 12: Deploy and update applications
- Deploy applications with Intune
- Add apps to Intune
- Manage Win32 apps with Intune
- Deploy applications with Configuration Manager
- Deploying applications with Group Policy
- Assign and publish software
- Explore Microsoft Store for Business
- Implement Microsoft Store Apps
- Update Microsoft Store Apps with Intune
- Assign apps to company employees
Topic 13: Administer endpoint applications
- Manage apps with Intune
- Manage Apps on non-enrolled devices
- Deploy Microsoft 365 Apps with Intune
- Additional Microsoft 365 Apps Deployment Tools
- Configure Microsoft Edge Internet Explorer mode
- App Inventory Review
Topic 14: Protect identities in Microsoft Entra ID
- Explore Windows Hello for Business
- Deploy Windows Hello
- Manage Windows Hello for Business
- Explore Microsoft Entra ID Protection
- Manage self-service password reset in Microsoft Entra ID
- Implement multi-factor authentication
Topic 15: Enable organizational access
- Enable access to organization resources
- Explore VPN types and configuration
- Explore Always On VPN
- Deploy Always On VPN
Topic 16: Implement device compliance
- Protect access to resources using Intune
- Explore device compliance policy
- Deploy a device compliance policy
- Explore conditional access
- Create conditional access policies
Topic 17: Generate inventory and compliance reports
- Report enrolled devices inventory in Intune
- Monitor and report device compliance
- Build custom Intune inventory reports
- Access Intune using Microsoft Graph API
Topic 18: Deploy device data protection
- Explore Windows Information Protection
- Plan Windows Information Protection
- Implement and use Windows Information Protection
- Explore Encrypting File System in Windows client
- Explore BitLocker
Topic 19: Manage Microsoft Defender for Endpoint
- Explore Microsoft Defender for Endpoint
- Examine key capabilities of Microsoft Defender for Endpoint
- Explore Windows Defender Application Control and Device Guard
- Explore Microsoft Defender Application Guard
- Examine Windows Defender Exploit Guard
- Explore Windows Defender System Guard
Topic 20: Manage Microsoft Defender in Windows client
- Explore Windows Security Center
- Explore Windows Defender Credential Guard
- Manage Microsoft Defender Antivirus
- Manage Windows Defender Firewall
- Explore Windows Defender Firewall with Advanced Security
Topic 21: Manage Microsoft Defender for Cloud Apps
- Explore Microsoft Defender for Cloud Apps
- Planning Microsoft Defender for Cloud Apps
- Implement Microsoft Defender for Cloud Apps
Topic 22: Assess deployment readiness
- Examine deployment guidelines
- Explore readiness tools
- Assess application compatibility
- Explore tools for application compatibility mitigation
- Prepare network and directory for deployment
- Plan a pilot
Topic 23: Deploy using the Microsoft Deployment Toolkit
- Evaluate traditional deployment methods
- Set up the Microsoft Deployment Toolkit for client deployment
- Manage and deploy images using the Microsoft Deployment Toolkit
Topic 24: Deploy using Microsoft Configuration Manager
- Explore client deployment using Configuration Manager
- Examine deployment components of Configuration Manager
- Manage client deployment using Configuration Manager
- Plan in-place upgrades using Configuration Manager
Topic 25: Deploy Devices using Windows Autopilot
- Use Autopilot for modern deployment
- Examine requirements for Windows Autopilot
- Prepare device IDs for Autopilot
- Implement device registration and out-of-the-box customization
- Examine Autopilot scenarios
- Troubleshoot Windows Autopilot
Topic 26: Implement dynamic deployment methods
- Examine subscription activation
- Deploy using provisioning packages
- Use Windows Configuration Designer
- Use Microsoft Entra join with automatic MDM enrollment
Topic 27: Plan a transition to modern endpoint management
- Explore using co-management to transition to modern endpoint management
- Examine prerequisites for co-management
- Evaluate modern management considerations
- Evaluate upgrades and migrations in modern transitioning
- Migrate data when modern transitioning
- Migrate workloads when modern transitioning
Topic 28: Manage Windows 365
- Explore Windows
- Configure Windows
- Administer Windows
Topic 29: Manage Azure Virtual Desktop
- Examine Azure Virtual Desktop
- Explore Azure Virtual Desktop
- Configure Azure Virtual Desktop
- Administer Azure Virtual Desktop
Final Assessment
- Written Assessment (SAQ)
- Practical Performance
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target age group: 21-65 years old
Minimum Software/Hardware Requirement
Software:
You can download and install the following software:
Hardware: Windows and Mac Laptops
About Progressive Wage Model (PWM)
The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.
Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
For more information on PWM, please visit MOM site.
Funding Eligility Criteria
Individual Sponsored Trainee | Employer Sponsored Trainee |
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SkillsFuture Credit:
PSEA:
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Absentee Payroll (AP) Funding:
SFEC:
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Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
SkillsFuture Level-Up Program
The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Job Roles
- IT Support Engineer
- Endpoint Security Administrator
- IT Operations Analyst
- Infrastructure Engineer
- Systems Engineer
- Desktop Support Technician
- Network Engineer
- IT Service Manager
- IT Project Coordinator
- Helpdesk Manager
- IT Operations Manager
- IT Business Analyst
- Technical Support Specialist
- IT Change Manager
- IT Compliance Analyst
Trainers
Agus Salim : I am professional with more than 10 years of experience in Project Management, IT Solutions Management, and Systems Integration both in waterfall and agile methodology. He started out his career as a Web Developer before moving on to Business Analyst/Project Manager. He has strong leadership and the capability of leading a team with a proven ability to deliver projects with tight timelines. Besides his experiences in managing projects, he has good knowledge in Cybersecurity and hands-on experience in Next Generation Firewall such as Check Point. During his free time, he likes to explore Cloud Technology, especially on Microsoft Azure. Agus Salam is AWS cloud practitioner certified. I am also ACLP certied trainer.
Quah Chee Yong : Start-up experience in the field of Data Analytics and Digital Assistant/Chatbot. Blockchain Enthusiast. Lead Trainer (ACLP) in the field of AI/Data Science. General Management experience in Sales, Marketing, Business Development, Technical Services, Shipping/Marine & Supply Chain, HSSE/Risk Management and Support Functions Combination of Commercial, Operational and Technical background in MNCs covering the Asia Pacific region Staff/Stakeholders Management in a virtual matrix organizational setup spanning diverse cultures globally. I have obtained AWS certification.
Customer Reviews (2)
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1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment