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  • WSQ - Microsoft Certified Endpoint Administrator Associate (MD-102)

Perl 5 Essential Training

Course Information

  • Sessions 5 days
  • Duration 40 hrs
  • Level Intermediate
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Security Administration
TSC Code
ICT-OUS-3012-1.1

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Administer complex security programs and analyze system updates impacts on Microsoft Endpoint administration.
  • LO2: Perform Microsoft Endpoint system administration and configure authentication to protect against security threats
  • LO3: Troubleshoot Microsoft Endpoint security issues and assist users in defining access rights.
  • LO4: Coordinate advanced access control rights and investigate unauthorized access incidents on Microsoft Endpoint system.
Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Microsoft Certified Endpoint Administrator Associate (MD-102)

Course Code: TGS-2024042603
  • WSQ
  • SkillsFuture Credit
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES

7 Review(s) | Add Your Review

What's This Course About

The Microsoft Certified Endpoint Administrator Associate course offers an in-depth exploration into the administration and security of Microsoft Endpoint environments. Participants will start by exploring the fundamentals of endpoint management, including device enrollment and configuration profiles for users and devices. The course covers a wide range of essential topics, such as managing Microsoft Entra identities, device authentication, and the deployment and update of applications through Intune and Configuration Manager.

Advanced modules focus on enhancing endpoint security through the management of Microsoft Defender for Endpoint, implementing device compliance policies, and protecting organizational access with modern authentication methods like Windows Hello and multi-factor authentication. Learners will gain practical experience in troubleshooting security issues, coordinating access control rights, and investigating unauthorized access incidents. The course also delves into deploying devices using both on-premises and cloud-based tools, including Windows Autopilot and Azure Virtual Desktop, preparing participants to administer complex security programs and effectively analyze system updates' impacts on Microsoft Endpoint administration. By the end of this course, attendees will be equipped with the knowledge and skills to perform comprehensive Microsoft Endpoint system administration and secure enterprise environments against emerging security threats.

Microsoft Learning Partner

We are Authorised Microsoft Learning Partner (Org ID:  5238476). To get the official Microsoft certification, please register your certification exam at Pearson Vue Test Center.

Certification Exam at Pearson Vue

We are Authorised Pearson Vue Testing Center. Once you have prepared for the exam, you can register for the certification here. The course fee does not include the certification exam fee.

You can purchase the exam voucher (one of the lowest prices in Singapore) at Microsoft Role-Based Certification Exam Voucher.

WSQ Funding

Full Fee $2,500.00 Before GST
GST $225.00 9% of fee
Baseline Nett $1,475.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $975.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2023039344)
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us. 

Course FeeBefore Funding

$2,500.00 (GST-exclusive)
$2,725.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Explore the Enterprise Desktop

Examine benefits of modern management

Examine the enterprise desktop life-cycle model

Examine planning and purchasing

Examine desktop deployment

Plan an application deployment

Plan for upgrades and retirement

Topic 2: Explore Windows Editions

Examine Windows client editions and capabilities

Select client edition

Examine hardware requirements

Topic 3: Understand Microsoft Entra ID

Examine Microsoft Entra ID

Compare Microsoft Entra ID and Active Directory Domain Services

Examine Microsoft Entra ID as a directory service for cloud apps

Compare Microsoft Entra ID P1 and P2 plans

Examine Microsoft Entra Domain Services

Topic 4: Manage Microsoft Entra identities

Examine RBAC and user roles in Microsoft Entra ID

Create and manage users in Microsoft Entra ID

Create and manage groups in Microsoft Entra ID

Manage Microsoft Entra objects with PowerShell

Synchronize objects from AD DS to Microsoft Entra ID

Topic 5: Manage device authentication

Describe Microsoft Entra join

Examine Microsoft Entra join prerequisites limitations and benefits

Join devices to Microsoft Entra ID

Manage devices joined to Microsoft Entra ID

Topic 6: Enroll devices using Microsoft Configuration Manager

Deploy the Microsoft Configuration Manager client

Monitor the Microsoft Configuration Manager client

Manage the Microsoft Configuration Manager client

Topic 7: Enroll devices using Microsoft Intune

Manage mobile devices with Intune

Enable mobile device management

Explain considerations for device enrollment

Manage corporate enrollment policy

Enroll Windows devices in Intune

Enroll Android devices in Intune

Enroll iOS devices in Intune

Explore device enrollment manager

Monitor device enrollment

Manage devices remotely

Topic 8: Execute device profiles

Explore Intune device profiles

Create device profiles

Create a custom device profile

Topic 9: Oversee device profiles

Monitor device profiles in Intune

Manage device sync in Intune

Manage devices in Intune using scripts

Topic 10: Maintain user profiles

Examine user profile

Explore user profile types

Examine options for minimizing user profile size

Deploy and configure folder redirection

Sync user state with Enterprise State Roaming

Configure Enterprise State Roaming in Azure

Topic 11: Execute mobile application management

Examine mobile application management

Examine considerations for mobile application management

Prepare line-of-business apps for app protection policies

Implement mobile application management policies in Intune

Manage mobile application management policies in Intune

Topic 12: Deploy and update applications

Deploy applications with Intune

Add apps to Intune

Manage Win32 apps with Intune

Deploy applications with Configuration Manager

Deploying applications with Group Policy

Assign and publish software

Explore Microsoft Store for Business

Implement Microsoft Store Apps

Update Microsoft Store Apps with Intune

Assign apps to company employees

Topic 13: Administer endpoint applications

Manage apps with Intune

Manage Apps on non-enrolled devices

Deploy Microsoft 365 Apps with Intune

Additional Microsoft 365 Apps Deployment Tools

Configure Microsoft Edge Internet Explorer mode

App Inventory Review

Topic 14: Protect identities in Microsoft Entra ID

Explore Windows Hello for Business

Deploy Windows Hello

Manage Windows Hello for Business

Explore Microsoft Entra ID Protection

Manage self-service password reset in Microsoft Entra ID

Implement multi-factor authentication

Topic 15: Enable organizational access

Enable access to organization resources

Explore VPN types and configuration

Explore Always On VPN

Deploy Always On VPN

Topic 16: Implement device compliance

Protect access to resources using Intune

Explore device compliance policy

Deploy a device compliance policy

Explore conditional access

Create conditional access policies

Topic 17: Generate inventory and compliance reports

Report enrolled devices inventory in Intune

Monitor and report device compliance

Build custom Intune inventory reports

Access Intune using Microsoft Graph API

Topic 18: Deploy device data protection

Explore Windows Information Protection

Plan Windows Information Protection

Implement and use Windows Information Protection

Explore Encrypting File System in Windows client

Explore BitLocker

Topic 19: Manage Microsoft Defender for Endpoint

Explore Microsoft Defender for Endpoint

Examine key capabilities of Microsoft Defender for Endpoint

Explore Windows Defender Application Control and Device Guard

Explore Microsoft Defender Application Guard

Examine Windows Defender Exploit Guard

Explore Windows Defender System Guard

Topic 20: Manage Microsoft Defender in Windows client

Explore Windows Security Center

Explore Windows Defender Credential Guard

Manage Microsoft Defender Antivirus

Manage Windows Defender Firewall

Explore Windows Defender Firewall with Advanced Security

Topic 21: Manage Microsoft Defender for Cloud Apps

Explore Microsoft Defender for Cloud Apps

Planning Microsoft Defender for Cloud Apps

Implement Microsoft Defender for Cloud Apps

Topic 22: Assess deployment readiness

Examine deployment guidelines

Explore readiness tools

Assess application compatibility

Explore tools for application compatibility mitigation

Prepare network and directory for deployment

Plan a pilot

Topic 23: Deploy using the Microsoft Deployment Toolkit

Evaluate traditional deployment methods

Set up the Microsoft Deployment Toolkit for client deployment

Manage and deploy images using the Microsoft Deployment Toolkit

Topic 24: Deploy using Microsoft Configuration Manager

Explore client deployment using Configuration Manager

Examine deployment components of Configuration Manager

Manage client deployment using Configuration Manager

Plan in-place upgrades using Configuration Manager

Topic 25: Deploy Devices using Windows Autopilot

Use Autopilot for modern deployment

Examine requirements for Windows Autopilot

Prepare device IDs for Autopilot

Implement device registration and out-of-the-box customization

Examine Autopilot scenarios

Troubleshoot Windows Autopilot

Topic 26: Implement dynamic deployment methods

Examine subscription activation

Deploy using provisioning packages

Use Windows Configuration Designer

Use Microsoft Entra join with automatic MDM enrollment

Topic 27: Plan a transition to modern endpoint management

Explore using co-management to transition to modern endpoint management

Examine prerequisites for co-management

Evaluate modern management considerations

Evaluate upgrades and migrations in modern transitioning

Migrate data when modern transitioning

Migrate workloads when modern transitioning

Topic 28: Manage Windows 365

Explore Windows

Configure Windows

Administer Windows

Topic 29: Manage Azure Virtual Desktop

Examine Azure Virtual Desktop

Explore Azure Virtual Desktop

Configure Azure Virtual Desktop

Administer Azure Virtual Desktop

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target age group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You can download and install the following software:

Hardware: Windows and Mac Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee Employer Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents of age 21 and above
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
  • Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
  • From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

 SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

 PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
  • Scroll down to "Keyword Tags" to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

 Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.

 SFEC:

  • If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
  • Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
  • SkillsFuture Enterprise Credit (SFEC) Microsite 

 

Steps to Apply Skills Future Claim

  • The staff will send you an invoice with the fee breakdown.
  • Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
  • Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
  • Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

  • Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

  • SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
  • All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
  • An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
  • UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
  • UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

  1. The candidate has the right to disagree with the assessment decision made by the assessor.
  2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
  3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
  4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
  5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
  6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
  7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
  8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
  9. The assessor can help the candidate with writing and lodging the appeal.
  10. he assessment manager will collect information from the candidate & assessor and give a final decision.
  11. A record of the appeal and any subsequent actions and findings will be made.
  12. An Assessment Appeal Panel will be formed to review and give a decision.
  13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
  14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
  15. Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Job Roles

  • IT Support Engineer
  • Endpoint Security Administrator
  • IT Operations Analyst
  • Infrastructure Engineer
  • Systems Engineer
  • Desktop Support Technician
  • Network Engineer
  • IT Service Manager
  • IT Project Coordinator
  • Helpdesk Manager
  • IT Operations Manager
  • IT Business Analyst
  • Technical Support Specialist
  • IT Change Manager
  • IT Compliance Analyst

Review

Customer Reviews (7)

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