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WSQ - Microsoft Certified Azure Administrator Associate (AZ-104)

Sessions 5 days
Duration 40 hrs
Level Beginner
Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

TSC Title: Cloud Computing
TSC Code: ICT-DIT-4020-1.1

Funding for this course is valid from 20 Oct 2023 to 19 Oct 2027. Register and complete the course within this period to qualify for funding support.

By end of the course, learners should be able to:

LO1: Assess the performance of Azure cloud solutions based on expected business requirements.
LO2: Formulate specifications for Azure cloud solutions addressing the usage, performance and security demand.
LO3: Develop strategies for the Implementation of Azure cloud solutions.
LO4: Develop processes for the implementation of Azure cloud solutions
LO5: Implement solutions for issues encountered during Azure cloud solutions deployment.

Download Course Brochure

Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

We are an Authorised Microsoft Learning Partner (Org ID: 5238476). To get the official Microsoft certification, please register your certification exam at a Pearson VUE test center.

We are Authorised Pearson Vue Testing Center. Once you have prepared for the exam, you can register for the certification here. The course fee does not include the certification exam fee.

You can purchase the exam voucher (one of the lowest prices in Singapore) at Microsoft Role-Based Certification Exam Voucher.

WSQ - Microsoft Certified Azure Administrator Associate (AZ-104)

Course Code: TGS-2023039182

WSQ
SFC
PSEA
UTAP
SFEC
Absentee Payroll
MCES

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Embark on a transformative journey that prepares you to excel in the highly demanded field of cloud computing. Our Microsoft Azure Administrator Associate Exam Prep course is meticulously crafted to facilitate a seamless learning experience. Encompassing a detailed study plan, it hones your skills in managing and maintaining Azure environments, using Azure PowerShell, implementing storage solutions, and much more. With expert insights and practical applications, it fosters a robust understanding, paving the way for a successful career in the Microsoft Azure domain.

The learning outcomes of this course are designed to empower participants with the knowledge and abilities to effectively tackle real-world challenges. Through a blend of theoretical knowledge and hands-on experience, learners will master the intricacies of Azure administration. As you progress through the course, you will gain competency in various Azure services and features, enhancing your readiness for the certification exam. Leveraging the available WSQ funding subsidy, this course stands as an affordable pathway to elevate your career prospects and credibility in the IT sector.

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Full Fee $2,500.00 Before GST

GST $225.00 9% of fee

Baseline Nett $1,475.00 SG/PR age 21+ · 50% funded

MCES / SME Nett $975.00 SG age 40+ · 70% funded

SkillsFuture Enterprise Credit (SFEC)

Eligible companies can use their $10,000 SFEC to cover up to 90% of out-of-pocket course fees for classes ending on or before 30 Nov 2026. A redesigned SFEC starts on 1 Dec 2026.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal Form Submit PSEA Form

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Topic 1: Configure Azure resources with tools

Use the Azure portal

Use Azure Cloud Shell

Use Azure PowerShell

Use Azure CLI3

Topic 2: Use Azure Resource Manager

Review Azure Resource Manager benefits

Review Azure resource terminology

Create resource groups

Create Azure Resource Manager locks

Reorganize Azure resources

Remove resources and resource groups

Determine resource limits

Topic 3: Configure resources with Azure Resource Manager templates

Review Azure Resource Manager template advantages

Explore the Azure Resource Manager template schema

Explore the Azure Resource Manager template parameters

Consider Bicep templates

Review QuickStart templates

Topic 4: Automate Azure tasks using scripts with PowerShell

Decide if Azure PowerShell is right for your tasks

Install PowerShell

Create an Azure Resource using scripts in Azure PowerShell

Create and save scripts in Azure PowerShell

Topic 5: Control Azure services with the CLI

What is the Azure CLI?

Work with the Azure CLI

Topic 6: Deploy Azure infrastructure by using JSON ARM templates

Explore Azure Resource Manager template structure

Add flexibility to your Azure Resource Manager template by using parameters and outputs

Topic 7: Configure Azure Active Directory

Describe Azure Active Directory benefits and features

Describe Azure Active Directory concepts

Compare Active Directory Domain Services to Azure Active Directory

Select Azure Active Directory editions

Implement Azure Active Directory join

Implement Azure Active Directory self-service password reset

Topic 8: Configure user and group accounts

Create user accounts

Manage user accounts

Create bulk user accounts

Create group accounts

Create administrative units

Topic 9: Configure subscriptions

Identify Azure regions

Implement Azure subscriptions

Obtain an Azure subscription

Identify Azure subscription usage

Implement Microsoft Cost Management

Apply resource tagging

Apply cost savings

Topic 10: Configure Azure Policy

Create management groups

Implement Azure policies

Create Azure policies

Create policy definitions

Create an initiative definition

Scope the initiative definition

Determine compliance

Topic 11: Configure role-based access control

Implement role-based access control

Create a role definition

Create a role assignment

Compare Azure roles to Azure Active Directory roles

Apply role-based access control

Review fundamental Azure RBAC roles

Topic 12: Create Azure users and groups in Azure Active Directory

What are user accounts in Azure Active Directory?

Add and delete users in Azure Active Directory

Manage app and resource access by using Azure Active Directory groups

Assign users to Azure Active Directory groups

Collaborate by using guest accounts and Azure Active Directory B2B

Give guest users access in Azure Active Directory B2B

Topic 13: Secure your Azure resources with Azure role-based access control (Azure RBAC)

What is Azure RBAC?

List access using Azure RBAC and the Azure portal

Grant access using Azure RBAC and the Azure portal

View activity logs for Azure RBAC changes

Topic 14: Allow users to reset their password with Azure Active Directory self-service password reset

What is self-service password reset in Azure Active Directory?

Implement Azure AD self-service password reset

Set up self-service password reset

Customize directory branding

Topic 15: Configure storage accounts

Implement Azure Storage

Explore Azure Storage services

Determine storage account types

Determine replication strategies

Access storage

Secure storage endpoints

Topic 16: Configure Azure Blob Storage

Implement Azure Blob Storage

Create blob containers

Assign blob access tiers

Add blob lifecycle management rules

Determine blob object replication

Upload blobs

Determine Blob Storage pricing

Topic 17: Configure Azure Storage security

Review Azure Storage security strategies

Create shared access signatures

Identify URI and SAS parameters

Determine Azure Storage encryption

Create customer-managed keys

Apply Azure Storage security best practices

Topic 18: Configure Azure Files and Azure File Sync

Compare storage for file shares and blob data

Manage Azure Files shares

Create file share snapshots

Implement Azure File Sync

Identify Azure File Sync components

Deploy Azure File Sync

Topic 19: Configure Azure Storage with tools

Use Azure Storage Explorer

Use the Azure Import/Export service

Use the WAImportExport tool

Use the AzCopy tool

Topic 20: Create an Azure Storage account

Decide how many storage accounts you need

Choose your account settings

Choose an account creation tool

Create a storage account using the Azure portal

Topic 21: Control access to Azure Storage with shared access signatures

Authorization options for Azure Storage

Use shared access signatures to delegate access to Azure Storage

Use stored access policies to delegate access to Azure Storage

Topic 22: Upload, download, and manage data with Azure Storage Explorer

Connect Azure Storage Explorer to a storage account

Connect Azure Storage Explorer to Azure Data Lake Storage

Topic 23: Configure virtual machines

Review cloud services responsibilities

Plan virtual machines

Determine virtual machine sizing

Determine virtual machine storage

Create virtual machines in the Azure portal

Connect to virtual machines

Topic 24: Configure virtual machine availability

Plan for maintenance and downtime

Create availability sets

Review update domains and fault domains

Review availability zones

Compare vertical and horizontal scaling

Implement Azure Virtual Machine Scale Sets

Create Virtual Machine Scale Sets

Implement autoscale

Configure autoscale

Interactive lab simulation

Topic 25: Configure Azure App Service plans

Implement Azure App Service plans

Determine Azure App Service plan pricing

Scale up and scale out Azure App Service

Configure Azure App Service autoscale

Topic 26: Configure Azure App Service

Implement Azure App Service

Create an app with App Service

Explore continuous integration and deployment

Create deployment slots

Add deployment slots

Secure your App Service app

Create custom domain names

Back up and restore your App Service app

Use Azure Application Insights

Topic 27: Configure Azure Container Instances

Compare containers to virtual machines

Review Azure Container Instances

Implement container groups

Review the Docker platform

Topic 28: Manage virtual machines with the Azure CLI

What is the Azure CLI?

Create a virtual machine

Test your new virtual machine

Explore other VM images

Sizing VMs properly

Query system and runtime information about the VM

Start and stop your VM with the Azure CLI

Install software on your VM

Topic 29: Create a Windows virtual machine in Azure

Create a Windows virtual machine in Azure

Create a Windows virtual machine

Use RDP to connect to Windows Azure virtual machines

Connect to a Windows virtual machine using RDP

Configure Azure virtual machine network settings

Topic 30: Host a web application with Azure App Service

Create a web app in the Azure portal

Prepare the web application code

Write code to implement a web application

Deploy code to App Service

Deploy your code to App Service

Topic 31: Configure virtual networks

Plan virtual networks

Create subnets

Create virtual networks

Plan IP addressing

Create public IP addressing

Associate public IP addresses

Allocate or assign private IP addresses

Topic 32: Configure network security groups

Implement network security groups

Determine network security group rules

Determine network security group effective rules

Create network security group rules

Implement application security groups

Topic 33: Configure Azure DNS

Identify domains and custom domains

Verify custom domain names

Create Azure DNS zones

Delegate DNS domains

Add DNS record sets

Plan for Azure Private DNS zones

Review Azure Private DNS zone scenarios

Topic 34: Configure Azure Virtual Network peering

Determine Azure Virtual Network peering uses

Determine gateway transit and connectivity

Create virtual network peering

Extend peering with user-defined routes and service chaining

Topic 35: Configure network routing and endpoints

Review system routes

Identify user-defined routes

Determine service endpoint uses

Determine service endpoint services

Identify private link uses

Topic 36: Configure Azure Load Balancer

Determine Azure Load Balancer uses

Implement a public load balancer

Implement an internal load balancer

Determine load balancer SKUs

Create back-end pools

Create health probes

Create load balancer rules

Topic 37: Configure Azure Application Gateway

Implement Azure Application Gateway

Determine Azure Application Gateway routing

Configure Azure Application Gateway components

Topic 38: Design an IP addressing schema for your Azure deployment

Network IP addressing and integration

Public and private IP addressing in Azure

Plan IP addressing for your networks

Topic 39: Distribute your services across Azure virtual networks and integrate them by using virtual network peering

Connect services by using virtual network peering8 min

Prepare virtual networks for peering by using Azure CLI commands

Configure virtual network peering connections by using Azure CLI commands

Verify virtual network peering by using SSH between Azure virtual machines

Topic 40: Host your domain on Azure DNS

What is Azure DNS?

Configure Azure DNS to host your domain

Exercise - Create a DNS zone and an A record by using Azure DNS

Dynamically resolve resource name by using alias record

Exercise - Create alias records for Azure DNS

Topic 41: Manage and control traffic flow in your Azure deployment with routes

Identify routing capabilities of an Azure virtual network

Create custom routes

What is an NVA?

Create an NVA and virtual machines

Route traffic through the NVA

Topic 42: Improve application scalability and resiliency by using Azure Load Balancer

Azure Load Balancer features and capabilities

Configure a public load balancer

Internal load balancer

Topic 43: Configure file and folder backups

Describe Azure Backup benefits

Implement Backup center for Azure Backup

Configure Azure Recovery Services vault backup options

Use the Microsoft Azure Recovery Services (MARS) agent

Configure on-premises file and folder backups

Topic 44: Configure virtual machine backups

Explore options to protect virtual machine data

Create virtual machine snapshots in Azure Backup

Set up Azure Recovery Services vault backup options

Back up your virtual machines

Restore your virtual machines

Implement System Center DPM and Azure Backup Server

Compare the MARS agent and Azure Backup Server

Implement soft delete for your virtual machines

Implement Azure Site Recovery

Topic 45: Configure Azure Monitor

Describe Azure Monitor key capabilities

Describe Azure Monitor components

Define metrics and logs

Identify monitoring data and tiers

Describe activity log events

Query the activity log

Topic 46: Configure Azure alerts

Describe Azure Monitor alerts

Manage Azure Monitor alerts

Create alert rules

Create action groups

Topic 47: Configure Log Analytics

Determine Log Analytics uses

Create a Log Analytics workspace

Create Kusto (KQL) queries

Structure Log Analytics queries

Topic 48: Configure Network Watcher

Describe Azure Network Watcher features

Review IP flow verify diagnostics

Review next hop diagnostics

Visualize the network topology

Topic 49: Improve incident response with alerting on Azure

Explore the different alert types that Azure Monitor supports

Use metric alerts for alerts about performance issues in your Azure environment

Use metric alerts to alert on performance issues in your Azure environment

Use log alerts to alert on events in your application

Use activity log alerts to alert on events within your Azure infrastructure

Use action groups and alert processing rules to send notifications when an alert is fired

Use an activity log alert and an action group to notify users about events in your Azure infrastructure

Topic 50: Analyze your Azure infrastructure by using Azure Monitor logs

Features of Azure Monitor logs

Create basic Azure Monitor log queries to extract information from log data

Topic 51: Monitor performance of virtual machines by using Azure Monitor VM Insights

What are Azure Monitor Logs and Azure Monitor VM Insights?

Set up a Log Analytics workspace and Azure Monitor VM Insights

Build log queries by using the Kusto Query Language

Build log queries

Written Exam
Practical Exam

Course Info

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Year Group : 21-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

A free Microsoft Azure account – a credit card is required for identity verification

Hardware: Windows PC or Mac laptop

Funding Eligibility Criteria

Self-sponsored learners (individuals)

Singapore Citizens and Singapore Permanent Residents aged 21 and above.
Up to 50% course fee funding. Singapore Citizens aged 40 and above receive up to 70% under the Mid-career Enhanced Subsidy (MCES).
Singapore Citizens aged 25 and above can pay the remaining fee with SkillsFuture Credit.

Company-sponsored learners

Singapore Citizens and Singapore Permanent Residents who are direct employees of the sponsoring company.
Up to 50% course fee funding, or up to 70% for employees of SMEs (Enhanced Training Support for SMEs) and for Singapore Citizens aged 40 and above. An SME has no more than 200 employees or an annual turnover of no more than $100 million.
Employers can also claim Absentee Payroll funding for employees who attend during working hours.
Eligible companies can offset their out-of-pocket fees with SkillsFuture Enterprise Credit (SFEC).

Conditions for all funded learners

Attendance is taken digitally with Singpass for every session, including the assessment.
You must complete the course and pass all assessments (assessed as Competent).
If these conditions are not met, the funding is clawed back and the learner or employer pays the full course fee.
9% GST is charged on the full course fee before funding.
Promo and discount codes cannot be used on funded courses.
Any balance after funding can be paid in cash, with SkillsFuture Credit, with PSEA (Singapore Citizens with a PSEA), or partly reimbursed by UTAP for NTUC members.

How to Apply SkillsFuture Credit Claim for Individuals

Singapore Citizens aged 25 and above can use their SkillsFuture Credit (base tier) to pay the course fee after funding. The $4,000 mid-career top-up cannot be used for this course.

Register for this course as self-sponsored and tell us you will use SkillsFuture Credit. Do not pay the amount you plan to claim.
We email you an invoice showing the course fee after funding.
From 60 days before the course starts, and no later than the course start date, log in to MySkillsFuture with Singpass and click Claim credits.
Click Submit a Claim and search for this course by its course code, TGS-2023039182.
Select your class start date, enter the course fee payable after funding and the amount of credit to claim, then upload the invoice (PDF, JPG or PNG, under 4MB).
Review, accept the terms and click Agree and Submit. The credit is paid directly to us; processing can take up to 14 working days.

Changing or withdrawing: cancel the claim on MySkillsFuture at least one day before the course starts. If your class date changes, cancel the claim and submit a new one with the new date.

How to Apply SkillsFuture Enterprise Credit (SFEC)

SFEC helps companies pay for employee training. The current SFEC ends on 30 November 2026, and a redesigned SFEC starts on 1 December 2026.

Current SFEC: classes ending on or before 30 November 2026

Eligible companies received a one-off $10,000 credit, notified by letter to their Corppass administrator. Eligibility generally required at least 3 Singapore Citizen or PR employees and Skills Development Levy contributions.
SFEC covers up to 90% of the company's out-of-pocket course fee after other subsidies.

Check your company's SFEC eligibility and balance on EnterpriseSG.
Register your Singapore Citizen or PR employee for a class that ends by 30 November 2026, as company-sponsored, and pay the course fee after funding.
Your employee attends and completes the course. We submit the attendance and assessment results to SWDA.
No separate claim is needed. SFEC is calculated automatically once the course fee grant is approved and is paid quarterly to your company's IRAS GIRO or PayNow Corporate account.

Any unused balance of the current SFEC expires on 30 November 2026.

Redesigned SFEC from 1 December 2026

Companies with at least 3 resident employees receive a fresh $10,000 in an online SFEC wallet that offsets out-of-pocket fees upfront at enrolment, instead of reimbursing them afterwards. SWDA has not yet published the support rates and claim steps; see OurWorkforce or our SFEC guide.

How to Apply UTAP (NTUC Members)

NTUC members can claim 50% of the unfunded course fee under the Union Training Assistance Programme (UTAP), capped at $250 a year (aged below 40) or $500 a year (aged 40 and above). The cap is shared with UTAP claims for AI tool subscriptions.

Eligibility: you must be an NTUC member paying full membership fees, with your membership paid up before and during the course and when you claim. The course must not be fully paid for by your employer or another source.

Make sure your NTUC membership is paid up before the course starts.
Register for this course with us and pay the course fee after funding and SkillsFuture Credit.
Attend at least 75% of the course and sit all assessments.
Within 6 months after the course ends, go to the NTUC U Portal, open UTAP under E-services, log in with Singpass and choose Course Fee Claim.
Enter the nett course fee you paid (after all subsidies and SkillsFuture Credit, including GST), and upload your invoice or receipt and your certificate or result slip (PDF, JPG or PNG, up to 5MB each).
NTUC usually pays the claim within 4 weeks of submission.

How to Apply PSEA

Singapore Citizens with a Post-Secondary Education Account (PSEA), which stays open until around the year you turn 31, can use it to pay the course fee after funding for PSEA-approved courses. You can also use a sibling's PSEA after your own has been used up.

Check that this course shows the PSEA tag on its MySkillsFuture page.
Check your PSEA balance on MOE's Student Finance System with Singpass.
Download and complete the PSEA withdrawal form, then submit it to us.
We submit the withdrawal request to MOE. You (and your sibling, if you are using their account) authorise it in the Student Finance System. Nothing is withdrawn without this authorisation.
MOE pays us directly. If you have already paid, we refund the amount covered by PSEA.

More details: MOE PSEA overview.

Appeal Process

If you disagree with an assessment decision, you have the right to appeal.

When the assessor gives you feedback, say whether you agree with the outcome. If you agree, you and the assessor sign the Assessment Summary Record; if you disagree, do not sign it.
Discuss the decision with the assessor or the assessment manager first.
If you are still not satisfied, tell the assessor you intend to appeal. The assessor records this in the feedback section of the Assessment Summary Record and informs the assessment manager.
Lodge your appeal within 7 days, giving your reasons, using the Candidate Appeal Form. The assessor can help you write and lodge it.
An Assessment Appeal Panel reviews the information from you and the assessor and makes a decision. A record of the appeal and its outcome is kept.
You will be told the outcome within 2 weeks of lodging the appeal. The panel's decision is final.

Job Roles

Azure Administrator
Systems Administrator
Network Administrator
Cloud Solutions Architect
IT Manager
DevOps Engineer
Security Engineer
Infrastructure Engineer
IT Consultant
Technical Support Specialist
Database Administrator
Software Developer
IT Project Manager
Data Engineer
Application Developer

Trainers

Amin Mahetar is a cloud and DevOps engineer with over 15 years of experience in IT infrastructure, automation, and cloud solutions across AWS and Microsoft Azure environments. A Microsoft Certified Trainer (MCT) and Azure Administrator Associate, he has implemented and managed enterprise-scale cloud deployments across industries including finance, logistics, and manufacturing. His areas of expertise include virtualization, networking, identity management, and automation using PowerShell and Azure CLI. Known for his structured and hands-on training style, Amin has guided numerous professionals in achieving their Azure certifications and advancing their cloud careers.

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Alec Tan is an IT trainer and systems engineer with over 20 years of experience spanning IT technical support, system integration, and IT training. He holds multiple CompTIA certifications, including A+, Network+, and Server+, and is also WSQ ACLP-certified, equipping him with both the technical expertise and the pedagogical skills to deliver effective training. His professional career includes roles as a Network Systems Engineer at McKinn International and freelance IT trainer at Nexus Academy, where he taught Office 365, Big Data, Artificial Intelligence, and CompTIA certification programs. With strong technical competencies in Microsoft Windows Server, desktop and laptop support, and IT infrastructure management, Alec brings a wealth of hands-on experience to Security+ training. His teaching emphasizes practical learning, covering key Security+ domains such as threat management, identity access, cryptography, and risk mitigation. By combining deep technical knowledge with a learner-focused approach, Alec ensures participants are well-prepared to achieve Security+ certification and apply cybersecurity principles in real-world IT environments.

Kishan Raaj is a cloud computing and data analytics expert with more than 20 years of experience in enterprise IT, SAP systems, and cloud migration. A Microsoft Certified Trainer and Azure Administrator Associate, he has led numerous digital transformation projects for organizations adopting Microsoft Azure and Power Platform solutions. His teaching approach combines strategic insights with technical depth, helping learners bridge theoretical knowledge with applied skills.
In “Microsoft Certified Azure Administrator Associate (AZ-104),” Kishan trains learners on managing Azure identities, securing resources, and deploying scalable virtual networks. His sessions cover key areas including hybrid identity integration, monitoring, and automation through Azure Policy and ARM templates. By emphasizing Microsoft’s best practices and hands-on implementation, he prepares participants to manage enterprise-level Azure environments with confidence and precision.

CY Quah is an ACLP-certified trainer and data science professional with extensive experience in Python, NLP, and machine learning. He has led AI training programs for SAP, Temasek Polytechnic, and IMDA under the SGUnited Mid-Career Pathways initiative, and has delivered corporate workshops on text analytics, recommender systems, and chatbot development. His expertise includes applying NLP tools such as NLTK, spaCy, and Gensim for sentiment analysis, topic modeling, and text classification.