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Google Workspace Masterclass

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

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Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Google Workspace Masterclass

Course Code: C148

156 Review(s) | Add Your Review

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What's This Course About

Google Workspace Masterclass helps you and your team get far more out of Gmail, Google Drive, Docs, Sheets, Slides, Meet, Calendar and the other apps in Google Workspace. Many organisations use only a fraction of what Workspace can do; used well, it streamlines collaboration, keeps information organised and secure, and reduces time spent on email and admin. The masterclass is designed for SME owners, administrators, office staff and team leads who want to work smarter with Google's cloud productivity suite.

You will start with an overview of Google Workspace, exploring how the apps work together and how to set up an efficient, collaborative way of working. Next you will work with Google Workspace contents and assets, organising Google Drive and shared drives, setting sharing permissions and policies, and creating and collaborating on documents, spreadsheets and presentations in real time. You will learn practical features such as version history, comments and suggestions, templates, forms and calendar scheduling to keep projects moving.

The final topic covers Google Admin and add-ons, including managing users and groups, applying security and data-sharing settings, and extending Workspace with add-ons, integrations and built-in AI features. Every topic is hands-on with realistic workplace scenarios. By the end of the masterclass, you will be able to organise and manage your organisation's content in Google Workspace, collaborate more effectively, and keep data accessible, well-structured and secure.

Funding Options

No funding is available for this course

For WSQ funding, please checkout the details at WSQ - Google Workspace for SMEs - Boosting Efficiency and Collaboration

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Overview of Google Workspace

Topic 2: Google Workspace Contents and Assets

Topic 3: Google Admin and Add-ons

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • IT Administrator
  • Business Systems Analyst
  • Content Manager
  • Collaboration Specialist
  • Document Control Specialist
  • Project Manager
  • Digital Transformation Consultant
  • Knowledge Management Specialist
  • Operations Manager
  • Intranet Manager
  • Corporate Trainer
  • Team Lead or Supervisor
  • Compliance Officer
  • Information Governance Specialist
  • Office Manager
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Trainers

Trainers

Dr Alvin Ang is a ACTA certified trainer. Alvin Ang did his Ph.D., Masters and Bachelors from NTU, Singapore. Previously he was a Principal Consultant (Data Science) as well as an Assistant Professor. He was also 8 years SUSS adjunct lecturer. His focus and interest is in the area of real world data science. Though an operational researcher by study, his passion for practical applications outweigh his academic background. He owns a startup externally

Terence Ee is an experienced IT leader and consultant with more than 25 years of expertise in technology management, information systems, and digital transformation. He has served as Chief Information Officer at the Supreme Court of Singapore and Vice President of Information Systems at Senoko Energy, where he led major IT modernization projects. Since 2017, he has worked as an independent consultant and ACLP-certified trainer, specializing in guiding SMEs and enterprises in adopting future-ready digital platforms. As a WSQ-accredited trainer, Terence delivers programs in digital collaboration, IT governance, and productivity tools. His facilitation emphasizes case studies, simulations, and hands-on practice, enabling learners to apply modern IT systems such as Microsoft 365 and Google Workspace to improve collaboration and business efficiency. With his leadership background and deep IT expertise, Terence prepares learners to thrive in digitally transforming environments.
Kesston Tang is a seasoned consultant and trainer with expertise in business negotiations, financial analysis, and corporate advisory services. He has developed consulting frameworks that support organizations in improving negotiation outcomes, optimizing business deals, and managing stakeholder relations. His clients include major corporations and government agencies, where he has provided advisory services in both local and international contexts.
Ken Hiong is a ACTA certified trainer. Ken has over 20 years of work experience in the healthcare and pharmaceutical industry, having assumed various functional and managerial roles in sales, marketing, business development, finance, business analysis and planning. With an interest and experience in scripting, Ken has worked on projects using HTML, CSS, PHP, MySQL, WordPress, MS Office, VBA, Power BI, etc. Notably, Ken is a proven expert Excel user at work who has made efficient many work processes, improved data analysis and enhanced the quality of business planning and reporting for organizations. Ken graduated with a Pharmacy degree, holds a Master of Business Administration from the National University of Singapore and a Master of Applied Finance from the University of Adelaide. An ardent advocate of lifelong learning, Ken is ACTA trained and seeks to continually upgrade his IT skills through various channels of learning and Microsoft certifications. With MS Office Master qualification, Ken looks forward to assisting individuals and corporations improve their computer skills, productivity and business outcomes.
Armand Abdul Rahim is an ACLP-certified trainer and learning consultant with strong expertise in customer engagement, interpersonal effectiveness, and professional communication. He has conducted corporate training across industries, enabling professionals to build rapport, deliver persuasive messages, and foster positive workplace relationships. His engaging and learner-focused style makes technical concepts in communication highly relatable. In his training, Armand emphasizes emotional intelligence, rapport building, and handling challenging conversations. He uses interactive discussions and practical exercises to help learners enhance both collaboration with colleagues and customer satisfaction, ensuring participants leave with actionable tools to strengthen workplace communication.

Review

Customer Reviews (156)

Might Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Tailor more to needs

To ask what we expected to learn from the course (Posted on 3/12/2018)
Might Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

I think finding out how much your participants know in advance of the course would be beneficial. This would avoid covering ground that is already known and help the trainer tailor better.

I found the Google Sheets aspect of the course very useful. However, as a department we are quite advanced with Google Forms and actually in some instances knew more than the trainer. The morning was useful but the afternoon covered areas that were already known (Posted on 3/12/2018)
Might Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
the trainer went far too fast on the more complicated parts. he didn't seem to recognise that he had 'lost' some of his participants even though I did try to point out to him that when he was doing his instructions he was clicking away from them far to fast, you literally had to blink and you lost the gist

I think he should have worked out what we all wanted to learn and needed before doing his 'standard' presentation and going through parts that were far to advanced which I personally would never use and in my opinion the majority of us would never use. (Posted on 3/9/2018)
Will Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Maybe tailor the course more to the needs of the participants (Posted on 3/8/2018)
Might Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course could have been tailored more to our needs as a department, in terms of how we use Google docs/forms etc. It would have been great if the trainer had asked at the start of the session what we were hoping to get from the course.There was a lot of training on what felt like Excel functions which I wasn't expecting

I think this could have been a half day course, not full day. (Posted on 3/8/2018)

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