Business & Soft Skills

Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.
They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.
Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.
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WSQ - Impactful Leadership Framework
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This WSQ Impactful Leadership Framework training equips current and aspiring leaders with the mindset, tools, and practical skills to lead high-performing, service-oriented teams. Centred around four key pillars—Self Leadership, People Development, Problem Solving, and Measure & Vision—this course empowers leaders to align team behaviours with the organisation’s values, mission, and long-term vi....$940.00 (GST-exclusive)$1,024.60 (GST-inclusive)before funding and GST
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WSQ - Microsoft Copilot for HR Recruitment
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
Microsoft Copilot for HR Recruitment equips participants with practical skills to apply Microsoft Copilot and AI agents to improve candidate screening, interview preparation, and recruitment decision-making. The course focuses on using AI responsibly to support HR professionals throughout key stages of the recruitment process while maintaining appropriate human oversight. Participants will learn how to use Microsoft ....$400.00 (GST-exclusive)$436.00 (GST-inclusive)before funding and GST
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AI for HR Management
Transform human resources with AI in this hands-on 1-day AI for HR course. You will learn how AI - and in particular agentic AI - is reshaping recruitment, onboarding, employee support and HR operations, using tools such as ChatGPT, Claude and agentic AI platforms. Starting from practical prompting for everyday HR tasks, the course quickly moves into building AI agents that carry out multi-step HR work on your behalf....$350.00 (GST-exclusive)$381.50 (GST-inclusive)before funding and GST