WSQ Soft Skills Courses

WSQ Soft Skills Courses

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
  • Promote holistic development of the workforce through technical and generic skills and competencies;
  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
  • Encourage lifelong learning.

Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

For more information on WSQ and the eligibility, click here 

For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.

Our WSQ Soft Skills Courses provide learners with essential communication, leadership, and interpersonal skills to excel in the workplace. These courses cover critical areas such as emotional intelligence, teamwork, problem-solving, and adaptability to equip individuals with the tools needed to succeed in professional environments.

Participants will develop a strong foundation in managing relationships, resolving conflicts, and collaborating effectively in team settings. The training prepares individuals to adapt to dynamic work environments, build positive workplace relationships, and enhance their professional performance.

20 Job Roles:

We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework. 

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  • WSQ - Impactful Leadership Framework

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    13 Review(s)
    This WSQ Impactful Leadership Framework training equips current and aspiring leaders with the mindset, tools, and practical skills to lead high-performing, service-oriented teams. Centred around four key pillars—Self Leadership, People Development, Problem Solving, and Measure & Vision—this course empowers leaders to align team behaviours with the organisation’s values, mission, and long-term vi....
    $940.00 (GST-exclusive)
    $1,024.60 (GST-inclusive)

    before funding and GST

  • WSQ - Generative AI for Interviewing

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    5 Review(s)
    This course equips HR professionals, hiring managers, and business leaders with practical skills to use Generative AI throughout the interviewing process. Participants will learn how to define interview objectives, analyse job requirements, develop structured interview plans, and generate relevant behavioural, situational, competency-based, and technical questions for different roles and seniority levels. Learners wi....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • WSQ - Service Branding Strategies to Elevate Your Business

    • WSQ
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    This WSQ Service Branding Strategies to Elevate Your Business provides participants with essential knowledge and practical strategies to build a strong service brand. Understand the critical role of service branding in an organization’s overall branding strategy and its impact on business performance. Learn how successful service brands create a competitive advantage, enhance customer experience, and drive long....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

  • CASL - Generative AI for Design Thinking

    • CASL
    • SFC
    • PSEA
    • UTAP
    • SFEC
    • Absentee Payroll
    • MCES
    90 Review(s)
    Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions. Through practical exe....
    $350.00 (GST-exclusive)
    $381.50 (GST-inclusive)

    before funding and GST

  • WSQ - Improve Your Business with Excellent Customer Service

    • WSQ
    • SFC
    • PSEA
    • SFEC
    • Absentee Payroll
    • MCES
    16 Review(s)
    This course equips participants with the skills to assess and address customer needs by effectively collecting and analyzing customer feedback. Learners will develop an understanding of customer expectations, explore various communication channels such as phone and email, and identify opportunities to enhance service quality. Through practical scenarios, participants will strengthen their ability to deliver exception....
    $400.00 (GST-exclusive)
    $436.00 (GST-inclusive)

    before funding and GST

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