WSQ - Pearson Vue Certified IT Specialist Network Security Training

Register for an Account:

All test candidates must register an account with Certiport. Each person will only ever need one login/username. If you are unsure whether you have previously registered, contact support or a Certiport Solution Provider.

Each Test Candidate double-clicks the applicable desktop icon on the testing computer to begin the exam. The candidate:

• enters his/her username and logs in
• chooses the program, suite and individual exam to be taken
• select whether or not a voucher will be used

Assign Voucher to your Account:

Once you have a voucher, you may assign it to yourself. Doing so secures the voucher from being redeemed fraudulently. Login to your Test Candidate Account, enter your voucher number in the Voucher code field and click on Assign Voucher to Me. Once the voucher is assigned, you will be the only person who can use it. Inform the Proctor at the Testing Center you have assigned the voucher to yourself

Redeem Voucher:

• To redeem your voucher you must visit a Certiport Authorized Testing Center and provide the number to a Certiport Administrator. Exams must be taken prior to the expiration date. See specific instructions below.
• Take the exam at your selected testing center:
• Tell the representative you wish to redeem this voucher # for an exam.
• Schedule a time and date to take this exam.
• A proctoring fee maybe required; this will be determined by the Testing Center.
• At the time of testing, have the Center launch the appropriate exam engine.
• If you have taken a Certiport exam before, enter your Candidate Login information.
• If you have not taken an exam before, start here to register
• The testing center Administrator will either ask one of the following:
• Did you assign the voucher to you?
• Did you bring the voucher with you?
• The testing center Administrator will select the appropriate exams from the drop down box menu, please confirm.
• The testing center Administrator will enter their username and password.
• Upon exam completion, voucher is void.

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
9. The assessor can help the candidate with writing and lodging the appeal.
10. he assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.