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WSQ - Cisco Certified Network Professional (CCNP) for ENCOR Training

Course Information

  • Sessions 5 days
  • Duration 40 hrs
  • Level Beginner
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Network Configuration
TSC Code
ICT-DIT-3009-1.1

Funding Validity

Funding for this course is valid from 5 Apr 2024 to 4 Apr 2028. Register and complete the course within this period to qualify for funding support.

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Translate organizational networking needs into technical configurations by selecting appropriate network components, considering their functions and interdependencies.
  • LO2: Identify and choose key network components for configuration, utilizing techniques in server and device implementation aligned with technical requirements.
  • LO3: Implement a variety of servers and devices effectively, following the organizational network blueprint to enhance network performance and reliability.
  • LO4: Manage network access, ensuring compliance with organizational guidelines and specifications to maintain secure and efficient user connectivity.
  • LO5: Select and deploy network management tools effectively, optimizing network performance and user experience in line with organizational needs.
  • LO6: Conduct regular network reporting and administration, employing assessment tools to ensure network stability and alignment with organizational objectives.

Course Brochure

Download Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Cisco Certified Network Professional (CCNP) for ENCOR Training

Course Code: TGS-2024044052
  • WSQ
  • SFC
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES

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What's This Course About

This Cisco Certified Network Professional (CCNP) course for the ENCOR exam is meticulously designed for networking professionals seeking to elevate their skills in network configuration and management. The first part of the course focuses on translating organizational networking needs into technical configurations. Participants will learn to select appropriate network components, understanding their functions and interdependencies. This segment emphasizes on identifying key network components for configuration, and mastering techniques in server and device implementation aligned with technical requirements.

The latter part of the course delves into the practical implementation of servers and devices, following organizational network blueprints to enhance network performance and reliability. Learners will gain expertise in managing network access in compliance with organizational guidelines, ensuring secure and efficient user connectivity. Additionally, the course covers the selection and deployment of network management tools to optimize network performance and user experience. Participants will also develop skills in conducting regular network reporting and administration, using assessment tools to ensure network stability and alignment with organizational objectives.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

WSQ Funding

Full Fee $3,500.00 Before GST
GST $315.00 9% of fee
Baseline Nett $2,065.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $1,365.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.

View on SkillsFuture for Business

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used.

Direct Application on SkillsFuture Portal

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year.

Submit UTAP Claim

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

Check PSEA Eligibility

  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form, then submit the completed form to us:

PSEA Withdrawal FormSubmit PSEA Form

Course FeeBefore Funding

$3,500.00 (GST-exclusive)
$3,815.00 (GST-inclusive)

Course Date

Course Time

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Enterprise Architecture

  • Enterprise network
  • Wireless network design principles
  • Overview of Cisco SD-WAN solution
  • Overview of Cisco SD-Access solution
  • Wired and wireless QoS configurations

Topic 2: Virtualization Technologies

  • Virtualization technologies
  • Hypervisor type 1 and 2
  • Virtual machine
  • Virtual switching
  • Configure and verify data path virtualization technologies
  • Network virtualization concepts

Topic 3: Network Infrastructure

  • Troubleshoot static and dynamic 802.1q trunking protocols
  • Troubleshoot static and dynamic EtherChannels
  • Configure and verify common Spanning Tree Protocols (RSTP, MST) and Spanning Tree enhancements
  • Routing concepts of EIGRP and OSPF (advanced distance vector vs. link state, load balancing, path selection, path operations, metrics, and area types)
  • Configure simple OSPFv2/v3 environments
  • Configure and verify eBGP between directly connected neighbors
  • Policy-based routing
  • Layer 1 concepts
  • Access point discovery and join process
  • Main principles and use cases for Layer 2 and Layer 3 roaming
  • Troubleshoot WLAN configuration and wireless client connectivity issues using GUI only
  • Wireless segmentation with groups, profiles, and tags
  • Network time protocol configurations such as NTP and PTP
  • Configure NAT/PAT
  • Configure first hop redundancy protocols, such as HSRP, VRRP
  • Multicast protocols, such as RPF check, PIM and IGMP v2/v3

Topic 4: Network Assurance

  • Diagnose network problems using tools such as debugs, conditional debugs, traceroute, ping, SNMP, and syslog
  • Configure and verify Flexible NetFlow
  • Configure SPAN/RSPAN/ERSPAN
  • Configure and verify IPSLA
  • Describe Cisco DNA Center workflows to apply network configuration, monitoring, and management
  • Configure and verify NETCONF and RESTCONF

Topic 5: Network Security

  • Configure and verify device access control
  • Configure and verify infrastructure security features
  • REST API security
  • Configure and verify wireless security features
  • Components of network security design

Topic 6: Network Automation

  • Basic Python components and scripts
  • Construct valid JSON-encoded files
  • High-level principles and benefits of a data modeling language, such as YANG
  • APIs for Cisco DNA Center and vManage
  • REST API response codes and results in payload using Cisco DNA Center and RESTCONF
  • Construct an EEM applet to automate configuration, troubleshooting, or data collection
  • Compare agent vs. agentless orchestration tools

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Softtware: Windows / Mac

Hardware: Laptop

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee Employer Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents aged 21 and above
  • From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
  • Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
  • From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.​
  • Trainee must pass all prescribed tests / assessments and attain 100% competency.
  • We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

 SkillsFuture Credit: 

  • Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

 PSEA:

  • To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
  • Scroll down to "Keyword Tags" to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.  
  • And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA. 
  • Not all courses are eligible for PSEA funding.

 Absentee Payroll (AP) Funding: 

  • $4.50 per hour, capped at $100,000 per enterprise per calendar year.
  • AP funding will be computed based on the actual number of training hours attended by the trainee.

 SFEC:

  • If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SWDA would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
  • Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
  • SkillsFuture Enterprise Credit (SFEC) Microsite 

 

Steps to Apply Skills Future Claim

  • The staff will send you an invoice with the fee breakdown.
  • Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
  • Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
  • Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

  • Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

  • SWDA subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
  • All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
  • An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
  • UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
  • UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

  1. The candidate has the right to disagree with the assessment decision made by the assessor.
  2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
  3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
  4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
  5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
  6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
  7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
  8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
  9. The assessor can help the candidate with writing and lodging the appeal.
  10. he assessment manager will collect information from the candidate & assessor and give a final decision.
  11. A record of the appeal and any subsequent actions and findings will be made.
  12. An Assessment Appeal Panel will be formed to review and give a decision.
  13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
  14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
  15. Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Job Roles

  • Network Engineer
  • Network Administrator
  • Systems Administrator
  • IT Support Specialist
  • Network Technician
  • IT Network Analyst
  • Infrastructure Engineer
  • Telecommunications Specialist
  • Field Network Technician
  • Network Consultant
  • IT Manager
  • Help Desk Technician
  • Network Support Specialist
  • Data Center Technician
  • WLAN Administrator

Trainers

Trainers

Truman Ng is a senior network and cloud infrastructure consultant with more than 20 years of experience in enterprise networking, cybersecurity, and automation. A Huawei HCIE, PMP, and ACTA-certified professional, he has led large-scale network transformation projects across sectors including telecommunications, education, and manufacturing. His expertise spans routing and switching, software-defined networking (SDN), and cloud-based network orchestration. As a corporate trainer, Truman has delivered numerous advanced networking and AI integration programs for engineers and IT professionals across Asia.
In “Cisco Certified Network Professional (CCNP) for ENCOR Training,” Truman guides learners through advanced networking concepts such as architecture, virtualization, automation, and infrastructure security. His sessions emphasize hands-on configuration, troubleshooting, and optimization of enterprise networks using Cisco technologies. By combining his deep technical expertise with real-world consulting experience, he equips participants with the skills to design, secure, and automate complex network environments aligned with modern industry standards.

Alec Tan is an IT trainer and systems engineer with over 20 years of experience spanning IT technical support, system integration, and IT training. He holds multiple CompTIA certifications, including A+, Network+, and Server+, and is also WSQ ACLP-certified, equipping him with both the technical expertise and the pedagogical skills to deliver effective training. His professional career includes roles as a Network Systems Engineer at McKinn International and freelance IT trainer at Nexus Academy, where he taught Office 365, Big Data, Artificial Intelligence, and CompTIA certification programs. With strong technical competencies in Microsoft Windows Server, desktop and laptop support, and IT infrastructure management, Alec brings a wealth of hands-on experience to Security+ training. His teaching emphasizes practical learning, covering key Security+ domains such as threat management, identity access, cryptography, and risk mitigation. By combining deep technical knowledge with a learner-focused approach, Alec ensures participants are well-prepared to achieve Security+ certification and apply cybersecurity principles in real-world IT environments.

Dr. Alfred Ang is a distinguished technology leader, network systems expert, and educator with over two decades of experience in IT infrastructure, cybersecurity, and digital transformation. As Chief Instructional Designer, CTO, and CIO of Tertiary Infotech Pte Ltd, he has designed and delivered more than 500 WSQ- and IBF-accredited technology courses. Dr. Ang holds a PhD in Information Systems and numerous global certifications, including Cisco CCNP, CompTIA Network+, and AWS Certified Solutions Architect. His leadership in curriculum innovation and network system design has made him a respected figure in professional IT education.
In “Cisco Certified Network Professional (CCNP) for ENCOR Training,” Dr. Ang provides learners with a comprehensive understanding of advanced networking technologies and enterprise infrastructure design. His sessions blend Cisco best practices with cloud and automation integration, preparing professionals for real-world challenges in modern networking. By combining deep technical expertise with strategic foresight, he enables participants to master ENCOR-level skills in configuring, securing, and optimizing enterprise-grade network architectures.

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