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WSQ - Empowering Employee Health and Wellness at the Workplace

Sessions 2 days
Duration 16 hrs
Level Beginner
Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

TSC Title: Health and Wellness Programme Management
TSC Code: HRS-HRM-3019-1.1

By end of the course, learners should be able to:

LO1: Identify new health and wellness trends and conduct comprehensive research to understand their implications on employee well-being.
LO2: Implement diverse health and wellness programs and integrate organizational policies into everyday practices for improved employee health.
LO3: Effectively communicate the benefits of health and wellness programs and assess their impact through feedback mechanisms.

Download Course Brochure

Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Empowering Employee Health and Wellness at the Workplace

Course Code: TGS-2024045222

WSQ
SkillsFuture Credit
PSEA
SFEC
Absentee Payroll
MCES

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This comprehensive course delves into the intricate aspects of promoting health and wellness within a professional setting. Participants will learn to identify and understand emerging trends in employee health and wellness, ensuring their practices are in line with current standards and legislative requirements. The course covers a range of topics including the distinction between health and wellness, the importance of these programs for companies, various wellness dimensions, and the significance of data privacy and employee rights. Furthermore, it addresses work-life balance, mental health, and the role of technology in promoting workplace wellness.

The second part of the course focuses on the development and integration of health and wellness programs. Participants will gain insights into structuring effective wellness programs, engaging employees, and strategies for maximizing participation. Preventive health programs and guidelines for best practices in employee wellness are also covered. Additionally, the course provides essential skills in communicating these wellness initiatives effectively and evaluating their impact through various feedback mechanisms. By the end of the course, participants will be equipped with the knowledge and tools to implement and sustain a robust health and wellness culture in their organizations.

Full Fee $800.00 Before GST

GST $72.00 9% of fee

Baseline Nett $472.00 SG/PR age 21+ · 50% funded

MCES / SME Nett $312.00 SG age 40+ · 70% funded

Funding and Grant Applications

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here to submit SkillsFuture Credit

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024045222)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Topic 1: Health and Wellness Trends and Legislative Compliance

Difference between health and wellness

Benefits of employee health and wellness to companies

Dimension of wellness

Data privacy requirement and employee rights

Work-life balance

Mental health and emotional well-being

Diversity, equity and inclusion

Technology for health and wellness

Topic 2: Development and Integration of Health and Wellness Programs

Program structure for employee health and wellness programme

Engaging employees and strategies for participation

Preventive health program

Guidelines for good employee health and wellness practices

Implement employee health and wellness programme.

Topic 3: Communication Strategies and Feedback Assessment

Strategies to communicate health and wellness programs to employees

Feedback channels – survey, focus group, interview, data collection, social media

Analyzing feedback on program effectiveness

Written Exam
Case Study

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Softtware: Windows / Mac

Hardware: Laptop

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents aged 21 and above
From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
Scroll down to "Keyword Tags" to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.

SFEC:

If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SWDA would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
SkillsFuture Enterprise Credit (SFEC) Microsite

Steps to Apply Skills Future Claim

The staff will send you an invoice with the fee breakdown.
Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

Note

SWDA subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Human Resources Manager
Wellness Program Coordinator
Occupational Health and Safety Officer
Employee Assistance Program Manager
Corporate Trainer
Organizational Development Consultant
Mental Health Counselor
Stress Management Coach
Employee Engagement Specialist
Work-Life Balance Advisor
Health and Wellness Educator
Mindfulness Instructor
Employee Benefits Coordinator
Corporate Health Strategist
Resilience Training Facilitator
Performance Improvement Specialist
Workplace Health Consultant
Employee Relations Advisor
Talent Development Specialist
Organizational Psychologist

Trainers

Kishori Chaudhari is an accomplished educator, trainer, and communication specialist with extensive experience in developing and delivering customer-focused learning solutions. Holding a Master of Arts in TESOL, a Bachelor’s degree in Speech and Language Therapy from the University of Manchester, and multiple professional certifications including the WSQ Advanced Certificate in Learning and Performance (ACLP) and the WSQ Diploma in Design and Development of Learning for Performance (DDDLP), Kishori brings a strong foundation in adult learning and communication sciences. Her career spans roles as a learning solutionist, assessor for SSG-funded certifiable courses, and trainer across diverse sectors, where she has supported enterprises navigating transformation by aligning communication strategies with performance needs. Beyond her academic and training expertise, Kishori has cultivated a rich professional background in service excellence, branding, and customer engagement. Her career highlights include experience as a leading stewardess with Singapore Airlines, where she honed skills in premium customer service, as well as a background in the food and beverage industry as a sous chef at Rang Mahal, where she oversaw quality, consistency, and customer satisfaction. Combined with her certifications in speech, drama, and communication from prestigious institutions such as the London Academy of Music and Dramatic Arts (LAMDA) and the London College of Music (LCM), she integrates creativity, empathy, and practical techniques into her training. Kishori’s unique blend of communication expertise, service excellence, and adult training pedagogy positions her to guide learners in mastering customer-centric branding and communication tactics that build trust, enhance brand value, and strengthen customer relationships

Steven Ho is a senior management consultant and corporate trainer with over 30 years of experience in leadership development, workplace engagement, and organizational change. Having held senior executive roles in the public and private sectors, he brings deep expertise in human capital strategy and business transformation. Steven holds a Master’s in Training and Development and the WSQ Advanced Certificate in Learning and Performance (ACLP). He is known for his engaging facilitation style that merges strategic insight with people-centric development.
In “Empowering Employee Health and Wellness at the Workplace,” Steven helps organizations link employee well-being to leadership effectiveness and organizational performance. His training emphasizes the role of empathetic leadership, resilience building, and workplace culture in promoting holistic health. Through practical frameworks and leadership exercises, he equips managers with the skills to create supportive work environments that balance productivity with psychological safety and employee morale.

Pearl Yeo is a health psychologist, corporate wellness trainer, and certified counsellor with over 15 years of experience supporting employee well-being and mental resilience. She has worked with educational institutions, corporate organizations, and community partners to design emotional wellness programs, resilience workshops, and counselling initiatives. Pearl holds a Master of Counselling from Monash University and is a WSQ-certified adult educator with a strong focus on mental health advocacy in the workplace.
In “Empowering Employee Health and Wellness at the Workplace,” Pearl focuses on emotional intelligence, stress management, and psychological safety as pillars of organizational wellness. Her sessions provide participants with practical frameworks to identify early signs of burnout and promote supportive team dynamics. She equips HR practitioners and managers with the tools to build mental health literacy, foster inclusivity, and implement proactive wellness initiatives that sustain long-term employee well-being.

Lynn Foo specialises in Sustainability & ESG, Carbon Footprint Measurement & Management, ESG Reporting & Disclosure, Circular Economy/Waste Management. As a certified Sustainability (ESG) Practitioner by the Centre for Sustainability and Excellence (CSE), Lynn serves as the principal trainer for the HP-SIM SkillsFuture Queen Bee Programme - Advancing Towards a Sustainable Industry 4.0. She also imparts her knowledge to various Institutes of Higher Learning and SSG approved training partners. Leveraging her expertise in design thinking, Lynn coaches professionals in utilizing Design Thinking framework and circular economy business models to develop sustainable products and services. As a business practitioner with over 20 years of industry experience, including a tenure as the Director of an international school, Lynn spearheaded various portfolios including corporate strategy, sustainability initiatives, corporate social responsibility programmes and regulatory compliance. Lynn holds the Advanced Certificate in Integrating Sustainability for a Future-Ready Business (SMU). In addition to being a CSE certified Sustainability (ESG) Practitioner, she is a Lead Auditor for ISO 14001, an accredited Green Mark Associate (Singapore Green Building Council), an IBM certified Design Thinking Instructor, a certified Scrum Master, an IAPP certified Information Privacy Manager, and an IMDA approved PDPA trainer.

Teddy Yip is an experienced corporate trainer and business consultant with over two decades of expertise in leadership, team development, and workplace transformation. He holds a Master’s degree in Finance and Controlling and professional certifications in Lean Six Sigma and Agile Management. As an ACLP-certified trainer, Teddy has facilitated numerous corporate programs that integrate process excellence with employee development. His strength lies in combining operational insights with human-centric approaches to drive engagement and productivity.
In “Empowering Employee Health and Wellness at the Workplace,” Teddy focuses on embedding wellness practices into corporate systems and leadership frameworks. His sessions teach organizations how to link productivity, motivation, and mental well-being through data-driven performance management. By merging leadership principles with wellness strategies, he helps managers create high-performing teams that are not only efficient but also psychologically and emotionally balanced.