Course Details
Course Details
What You'll Learn
Topic 1: Plan a Social Media Marketing Campaign with Generative AI
Overview of generative AI tools for social media marketing
Examples of AI-generated social media advertisements
Map out customer journey using AI-assisted customer persona tools
Competitive and audience analysis using AI-powered audience insights
Develop a social media marketing plan with generative AI
Topic 2: Evaluate Social Media Marketing Opportunities and Platforms
Social media competitive and audience evaluation using AI-powered audience insights
Feasibility and comparison of using various social media platforms
Advantages of applying generative AI across social media platforms
Topic 3: Create a Social Media Marketing Campaign with Generative AI
Market penetration potential of AI-driven social media marketing in the local context
Create social media photo and video posts with generative AI
AI-assisted captions, hashtags and location tagging
Anatomy of an AI-optimized social media ads campaign structure
Privacy, copyright and responsible AI considerations
Topic 4: Evaluate Social Media Marketing Performance with Generative AI
Create and install tracking pixels to collect performance data
Understand key social media performance and advertising ROI metrics
Set up custom and automated reporting with generative AI
Manage consumer reviews and user-generated content with AI
Audience, budget, scheduling and placement optimization using AI
AI tools for social media scheduling
Retargeting strategies
Assessment
- Written Exam
- Practical Exam
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Minimum Software/Hardware Requirement
Software:
You can download and install the following software:
Hardware: Windows and Mac Laptops
About Progressive Wage Model (PWM)
The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.
Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
For more information on PWM, please visit MOM site.
Funding Eligility Criteria
| Individual Sponsored Trainee | Employer Sponsored Trainee |
- Singapore Citizens or Singapore Permanent Residents of age 21 and above
- From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
- Trainee must pass all prescribed tests / assessments and attain 100% competency.
- We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.
- Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
- From 1 October 2023, attendance-taking for SWDA's (formerly SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
- Trainee must pass all prescribed tests / assessments and attain 100% competency.
- We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.
| SkillsFuture Credit: |
- Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.
| PSEA: |
- To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
- Scroll down to "Keyword Tags" to verify for PSEA eligibility.
- If there is “PSEA” under keyword tags, the course is eligible for PSEA.
- And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
- Not all courses are eligible for PSEA funding.
| Absentee Payroll (AP) Funding: |
- $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- AP funding will be computed based on the actual number of training hours attended by the trainee.
| SFEC: |
- If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SWDA would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
- Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
- SkillsFuture Enterprise Credit (SFEC) Microsite
Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
SkillsFuture Level-Up Program
The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SWDA subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Appeal Process
- The candidate has the right to disagree with the assessment decision made by the assessor.
- When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
- If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
- If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
- If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
- If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
- The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
- The candidate must lodge the appeal within 7 days, giving reasons for appeal
- The assessor can help the candidate with writing and lodging the appeal.
- he assessment manager will collect information from the candidate & assessor and give a final decision.
- A record of the appeal and any subsequent actions and findings will be made.
- An Assessment Appeal Panel will be formed to review and give a decision.
- The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
- The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
- Please click the link below to fill up the Candidates Appeal Form.
Job Roles
Job Roles
- Social Media Manager
- Social Media Marketing Specialist
- Content Creator
- Digital Marketing Strategist
- Brand Manager
- Influencer Manager
- Community Manager
- E-commerce Marketing Specialist
- Social Media Analyst
- Influencer (looking to enhance business partnerships)
- Creative Director (digital focus)
- PR Specialist (with social media emphasis)
- Ad Campaign Manager
- Digital Branding Specialist
- Event Promoter (leveraging social media).
Trainers
Trainers
Ray Teoh is an ACLP-certified trainer with more than 23 years of experience in digital marketing, sales management, and business leadership. He has held senior roles at Singapore Press Holdings, Innity, and iClick Interactive, where he achieved milestones such as driving 400% revenue growth and leading regional expansion into Southeast Asia and China. Currently Director of eDragon Group, he advises businesses on leveraging social and digital platforms such as Instagram, Douyin, and WeChat for brand growth.
In his generative AI marketing training, Ray focuses on combining AI-assisted content creation, analytics, and engagement strategies to help learners build impactful social media campaigns. He emphasizes how generative AI can be used to strengthen brand identity, increase customer loyalty, and generate leads. With his wealth of industry leadership and digital expertise, Ray equips participants with the skills to design and execute high-impact AI-powered social media strategies.
Allen Wong is a digital marketing strategist and entrepreneur with extensive experience in social media management, campaign optimization, and brand engagement. As CEO and Founder of Medistation Pte. Ltd., he successfully generated over $5 million in revenue through targeted online marketing campaigns. His expertise spans SEO, SEM, CRM, and advanced analytics, with a strong focus on leveraging Instagram and other social platforms for lead generation and customer retention.
In his generative AI-focused training, Allen emphasizes actionable strategies for running high-conversion social media campaigns. His sessions cover AI-assisted content creation, ad optimization, and campaign analytics, equipping learners with practical knowledge to maximize reach and ROI. By combining entrepreneurial success with digital strategy expertise, he empowers participants to confidently use generative AI as a growth engine for their businesses.
Patrick Foo is an ACLP-certified trainer with more than 15 years of professional experience in business development, sales, and digital marketing. He has trained learners across diverse industries in adopting digital platforms to grow their businesses, focusing on social media strategies and customer engagement. His career background in sales and marketing provides him with a strong foundation in creating customer-centric digital strategies that resonate with target audiences.
In his generative AI marketing training, Patrick emphasizes how small businesses and professionals can use AI tools to tell their brand stories effectively across social media. His sessions guide learners through optimizing profiles, creating engaging AI-generated content, and using generative AI tools to drive lead generation. By blending practical training with a business-focused approach, Patrick ensures participants gain confidence in applying AI-powered social media strategies to grow their reach and customer base.
Janice Ong is an ACLP-certified trainer and consultant with more than 20 years of experience in digital marketing, e-commerce, and business development. She has held senior roles at Creative Technology, where she managed worldwide e-commerce and sales operations, driving multimillion-dollar revenues. Since 2014, she has delivered WSQ and corporate training in SEO, SEM, and social media marketing, helping entrepreneurs and businesses maximize digital platforms.
In her generative AI training, Janice focuses on equipping learners with practical techniques to create customer-focused social media campaigns. Her sessions cover AI-driven content strategies, community engagement, and analytics interpretation to ensure businesses can attract and retain loyal audiences. By combining technical know-how with commercial insights, she helps learners build AI-powered social media campaigns that translate into tangible business results.
Review
Customer Reviews (20)
- will recommend Review by Course Participant/Trainee
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. (Posted on 3/18/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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I have learned exactly what I needed to know in the real world application from Kesston.1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
This is an excellent training course for me to gain a better understanding which the trainer discussed the topic untouched in great details. (Posted on 12/10/2024) - will recommend Review by Course Participant/Trainee
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. (Posted on 7/18/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 7/16/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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Thankful to the trainer, Mr Kesston Tang, who is very knowledgeable, patient and has vast practical and relevant experiences. All these have made my learning experiences very pleasant, enjoyable and beneficial, and I learned a lot from the trainer. (Posted on 9/21/2023)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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