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Generative AI for Agile Design Thinking

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

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Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Generative AI for Agile Design Thinking

Course Code: C924

8 Review(s) | Add Your Review

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What's This Course About

Generative AI for Agile Design Thinking equips professionals with the tools and methodologies to drive innovation across their organisation. The course integrates design thinking with agile principles to accelerate product and service development. Participants will learn how to leverage generative AI for rapid prototyping, problem framing, and ideation, while synthesising stakeholder inputs to uncover critical end-user needs.

Through hands-on exercises, participants will lead design thinking projects using project management tools, agile frameworks, and AI-driven techniques. The course also focuses on strategies for scaling innovations, engaging stakeholders, and managing resources efficiently.

By the end of the course, learners will be able to apply agile design thinking methodologies together with generative AI technologies to enhance organisational performance and drive sustained innovation.

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Foundations of Design Thinking, Agile and Generative AI for Problem-Solving

  • What is Design Thinking? Mindsets and Methodologies for Innovation
  • Product Development through Design Thinking and Agile
  • How Generative AI Enhances Design Thinking and Agile Processes
  • Latest Trends in Innovation: Generative AI and Agile Design Thinking

Topic 2: Problem Framing and Ideation with Design Thinking and Generative AI

  • Defining the Problem: Understanding the Challenge and Users
  • Persona Mapping and Empathy: Gathering Deep Insights with GenAI
  • Ideation and Brainstorming Techniques Enhanced by Generative AI
  • Prototyping with AI-Driven Tools: Rapid Development and Feedback
  • Synthesising Information from Different Sources to Understand End-User Needs
  • Engaging Stakeholders to Uncover Motivations

Topic 3: Agile Development and AI for Rapid Solution Delivery

  • Agile Frameworks for Managing Innovation Projects
  • Converting Ideas into Agile Features, Stories and Tasks with GenAI
  • Using Generative AI for Faster Iterations and Feedback in Agile Sprints
  • Agile Tools and Techniques to Scale Solutions Across Teams
  • Resource Management and Project Management Tools and Techniques

Topic 4: Scaling and Sustaining Innovations with Agile Design Thinking and Generative AI

  • Strategies for Scaling Design Thinking and AI Across an Organisation
  • Engaging Stakeholders and Creating Buy-in for AI-Driven Innovation
  • Resource Management in Innovation Projects Using AI Tools
  • Metrics and KPIs for Measuring the Success of Innovation Projects

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

Job Roles

Job Roles

  • Innovation Manager
  • Product Manager
  • Product Developer
  • Agile Project Manager
  • Scrum Master
  • Product Owner
  • UX Designer
  • Service Designer
  • Business Analyst
  • Design Strategist
  • Digital Transformation Consultant
  • R&D Specialist
  • Marketing Strategist
  • Operations Manager
  • Entrepreneur

Trainers

Trainers

Tan Teck Hwa brings extensive professional experience in business management, customer relations, and service leadership, with a proven track record of helping organizations strengthen client satisfaction and operational excellence. His career includes guiding teams through change management, process improvements, and customer-focused strategies that enhance business outcomes. He is deeply familiar with service quality standards and WSQ competency frameworks, making him well-positioned to help learners meet professional benchmarks in customer service.
Sin Fatt Choong is an Agile and Design Thinking strategist with extensive experience in software engineering, consulting, and organizational transformation. Over the past seven years, he has specialized in guiding businesses to adopt Scaled Agile practices and integrate customer-centric innovation frameworks. He is a certified Scrum Master, Product Owner, and Design Sprint Facilitator, as well as an ACTA-certified adult educator, bringing a wealth of practical expertise to his training. In his design thinking training, Sin Fatt leverages innovative learning techniques, including LEGO Serious Play and blended learning approaches, to engage participants in hands-on problem-solving. His workshops emphasize aligning business goals with customer needs, enabling organizations to discover opportunities, prototype solutions, and deliver value effectively. With his strong facilitation and coaching skills, Sin Fatt empowers businesses to cultivate an innovation mindset and integrate design thinking into their strategic and operational processes.
Armand Abdul Rahim is an ACLP-certified trainer and learning consultant with strong expertise in customer engagement, interpersonal effectiveness, and professional communication. He has conducted corporate training across industries, enabling professionals to build rapport, deliver persuasive messages, and foster positive workplace relationships. His engaging and learner-focused style makes technical concepts in communication highly relatable. In his training, Armand emphasizes emotional intelligence, rapport building, and handling challenging conversations. He uses interactive discussions and practical exercises to help learners enhance both collaboration with colleagues and customer satisfaction, ensuring participants leave with actionable tools to strengthen workplace communication.

Review

Customer Reviews (8)

might recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
1) please hold the course only when there are enough participants
2) please provide some basic/minimal level of refreshments, or at least water to participants
The training rooms were way too small and cramp. And the training went on despite only having 2 participants. It would have been more beneficial and less awkward if there were other participants from other industries to help expand our understanding cross industries. Thankfully the trainer was experienced and could share sufficiently despite the small number of participants. (Posted on 4/20/2023)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/31/2022)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/31/2022)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
trainer is quite enthusiastic. a lot of good examples. (Posted on 8/30/2022)
might recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 8/30/2022)

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