Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Claude Partner Network

We are a member of the Claude Partner Network. Our Claude certification exam prep courses prepare you for the official Claude certification exams from Anthropic.

Certification Exam

Once you are prepared, you can register for the Claude Certified Associate - Foundations (CCAO-F) exam on the Anthropic Partner Academy. Registration requires a company email address recognised in the Claude Partner Network; if your organisation is not a member, you can register with our Claude Partner Network. The exam is delivered by Pearson VUE, online proctored or at a test centre, and the certification is valid for 12 months. Note that the course fee does not include the certification exam fee.

Claude Certified Associate - Foundations (CCAO-F) Exam Prep

Course Code: C991
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What's This Course About

Claude Certified Associate - Foundations (CCAO-F) Exam Prep prepares you for the Claude Certified Associate - Foundations exam from Anthropic, which validates that you can apply Claude to complete real-world business and productivity tasks with minimal guidance. The certification is intended for professionals who use Claude as a productivity tool in roles such as operations, marketing, project management, education, communications and consulting – people who translate business objectives into effective Claude interactions, evaluate generated content critically and know when human review or escalation is required.

The course follows the seven official exam domains. You will start with prompting and task execution, then focus on output evaluation and validation, the most heavily weighted domain, where you learn to check outputs for accuracy and completeness, spot hallucinations and bias, and decide when human review is needed. You will then compare Claude product features and the Haiku, Sonnet and Opus models, integrate Claude into existing workflows, and configure Claude Projects with instructions, knowledge sources and connectors.

The course closes with governance, risk and responsible use, including data sensitivity and organisational AI policy, and with troubleshooting and optimising underperforming prompts and workflows. Each domain combines explanation, hands-on practice in Claude and exam-style scenario questions. The CCAO-F exam has 60 multiple-choice and multiple-response questions in 120 minutes, delivered by Pearson VUE online or at a test centre, with a passing scaled score of 720 out of 1,000. By the end, you will be able to apply Claude confidently at work and be well prepared to pass the exam.

Why Take This Course?

  • Free Practice ExamTest yourself on realistic questions across all 7 CCAO-F exam domains before you book the real exam. Start the free practice exam →
  • Register with Our Claude Partner NetworkOfficial Claude exams are open only through the Claude Partner Network. Register with our partner network to access the Anthropic Partner Academy and book your CCAO-F exam.
  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.

Funding Options

No funding is available for this course.

Course Fee

MYR1,190.00 (GST-exclusive)
MYR1,297.10 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Prompting and Task Execution

Topic 2: Output Evaluation and Validation

Topic 3: Product and Model Selection

Topic 4: Workflow Integration and Solution Design

Topic 5: Configuration and Knowledge Management

Topic 6: Governance, Risk, and Responsible Use

Topic 7: Troubleshooting and Optimization

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Operations Manager
  • Operations Executive
  • Marketing Manager
  • Marketing Executive
  • Project Manager
  • Business Analyst
  • Management Consultant
  • Corporate Communications Executive
  • Communications Specialist
  • Educator
  • Corporate Trainer
  • Human Resource Executive
  • Administrative Executive
  • Content Specialist
  • Customer Service Manager
  • Knowledge Management Specialist
  • Digital Transformation Lead
  • AI Adoption Champion

Trainers

Trainers

Dr. Alfred Ang uses Claude across the operations, marketing and courseware work of a training organisation, which is exactly the kind of practical, business-focused use the Claude Certified Associate - Foundations exam sets out to test. He serves as Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd, having founded Tertiary Courses, and he is a full-stack AI developer and Agentic AI solution architect. Much of his recent public work is built on Anthropic's platform, including a WSQ courseware generation platform built with the Claude Agent SDK, an AI-powered CMS whose chatbot and auto-blog scheduler run on the Claude Agent SDK, and published Claude Code skill collections for courseware production. His credentials include a PhD in Electrical Engineering from NUS, an MSc in Electrical and Electronic Engineering from NTU, a B.Sc (Hons) in Physics from NUS, Microsoft Certified AI Engineer Associate (AI-102), AWS Certified Solutions Architect and AI Practitioner, and a Certificate in AI Ethics and Governance (Senior Professional) from NTU. He has published more than 20 peer-reviewed papers and co-invented more than 20 US patents.

This exam prep course follows the seven official CCAO-F exam domains, and Dr. Ang teaches each one through the everyday business tasks where Claude adds value. Learners start with prompting and task execution, then spend the most time on output evaluation and validation, practising how to verify claims against authoritative sources, spot hallucinations and decide when a human must review the result. He then compares Claude Projects, research mode and Artifacts, and the Haiku, Sonnet and Opus models, so learners can match the model tier to the task rather than defaulting to the largest one. Workflow integration and the configuration of Projects with instructions, knowledge sources and connectors follow, and the course closes with governance, risk and responsible use, such as anonymising regulated data before upload, and with troubleshooting prompts and workflows that underperform. Throughout, he frames practice the way the exam does, with scenario questions that reward applied judgement over recall. As an ACTA-certified trainer and DACE-certified curriculum developer, he blends exam-style practice with hands-on work in Claude, so learners prepare for the credential while gaining skills they can use at work the next day. To see the Claude-based systems he builds, visit his GitHub portfolio at https://github.com/alfredang and connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/

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