Course Details
Course Details
What You'll Learn
Topic 1: Prompting and Task Execution
Topic 2: Output Evaluation and Validation
Topic 3: Product and Model Selection
Topic 4: Workflow Integration and Solution Design
Topic 5: Configuration and Knowledge Management
Topic 6: Governance, Risk, and Responsible Use
Topic 7: Troubleshooting and Optimization
Course Info
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
You will need the following for this course:
- A Claude Pro (or higher) subscription – required
- Claude desktop app – free download (optional, the web app also works)
Hardware: Windows PC or Mac laptop
Job Roles
Job Roles
- Operations Manager
- Operations Executive
- Marketing Manager
- Marketing Executive
- Project Manager
- Business Analyst
- Management Consultant
- Corporate Communications Executive
- Communications Specialist
- Educator
- Corporate Trainer
- Human Resource Executive
- Administrative Executive
- Content Specialist
- Customer Service Manager
- Knowledge Management Specialist
- Digital Transformation Lead
- AI Adoption Champion
Trainers
Trainers
Dr. Alfred Ang uses Claude across the operations, marketing and courseware work of a training organisation, which is exactly the kind of practical, business-focused use the Claude Certified Associate - Foundations exam sets out to test. He serves as Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd, having founded Tertiary Courses, and he is a full-stack AI developer and Agentic AI solution architect. Much of his recent public work is built on Anthropic's platform, including a WSQ courseware generation platform built with the Claude Agent SDK, an AI-powered CMS whose chatbot and auto-blog scheduler run on the Claude Agent SDK, and published Claude Code skill collections for courseware production. His credentials include a PhD in Electrical Engineering from NUS, an MSc in Electrical and Electronic Engineering from NTU, a B.Sc (Hons) in Physics from NUS, Microsoft Certified AI Engineer Associate (AI-102), AWS Certified Solutions Architect and AI Practitioner, and a Certificate in AI Ethics and Governance (Senior Professional) from NTU. He has published more than 20 peer-reviewed papers and co-invented more than 20 US patents.
This exam prep course follows the seven official CCAO-F exam domains, and Dr. Ang teaches each one through the everyday business tasks where Claude adds value. Learners start with prompting and task execution, then spend the most time on output evaluation and validation, practising how to verify claims against authoritative sources, spot hallucinations and decide when a human must review the result. He then compares Claude Projects, research mode and Artifacts, and the Haiku, Sonnet and Opus models, so learners can match the model tier to the task rather than defaulting to the largest one. Workflow integration and the configuration of Projects with instructions, knowledge sources and connectors follow, and the course closes with governance, risk and responsible use, such as anonymising regulated data before upload, and with troubleshooting prompts and workflows that underperform. Throughout, he frames practice the way the exam does, with scenario questions that reward applied judgement over recall. As an ACTA-certified trainer and DACE-certified curriculum developer, he blends exam-style practice with hands-on work in Claude, so learners prepare for the credential while gaining skills they can use at work the next day. To see the Claude-based systems he builds, visit his GitHub portfolio at https://github.com/alfredang and connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/
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