• Home
  • Copilot Studio and Power Automate

Copilot Studio and Power Automate

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Copilot Studio and Power Automate

Course Code: C590

10 Review(s) | Add Your Review

What's This Course About

Build your own AI agents and automate your business processes with our hands-on Copilot Studio and Power Automate course. Microsoft Copilot Studio lets you create custom AI copilots and agents that answer questions, take actions and serve your customers and staff—while Power Automate connects your everyday apps and services into automated workflows. In this practical 2-day course, you will learn how to design, build and publish AI agents with Copilot Studio and automate repetitive tasks with Power Automate—no programming background required.

Through guided exercises, participants will build conversational agents grounded on their own knowledge sources, publish them to channels such as websites and Microsoft Teams, and design cloud flows that automate approvals, notifications and data handling across Microsoft 365 and third-party services. You will then connect the two—triggering Power Automate flows from your Copilot Studio agents so they can take real actions on your behalf. By the end of the course, you will be able to deploy AI agents and automated workflows that boost productivity across your organisation.

Course Fee

MYR2,380.00 (GST-exclusive)
MYR2,594.20 (GST-inclusive)

Course Date

Course Time

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Getting Started with Copilot Studio

  • Introduction to Microsoft Copilot Studio and AI Agents
  • Creating Your First Agent with Topics and Trigger Phrases
  • Generative Answers and Grounding Agents on Knowledge Sources
  • Managing Conversations with Entities, Variables and Slot Filling
  • Testing and Debugging Agents in Copilot Studio

Topic 2: Building and Publishing Intelligent Agents

  • Extending Agents with Actions, Tools and Plugins
  • Connecting Agents to Websites, Documents and Dataverse
  • Publishing Agents to Websites, Microsoft Teams and Other Channels
  • Authentication, Security and Governance for Agents
  • Monitoring Agent Performance with Analytics

Topic 3: Workflow Automation with Power Automate

  • Introduction to Power Automate and Cloud Flows
  • Building Automated, Instant and Scheduled Flows with Triggers and Connectors
  • Working with Conditions, Loops and Expressions
  • Automating Approvals, Notifications and Email Handling
  • Integrating Flows with Microsoft 365, SharePoint and Excel

Topic 4: Integrating Copilot Studio with Power Automate

  • Calling Power Automate Flows from Copilot Studio Agents
  • Passing Inputs and Outputs Between Agents and Flows
  • Building Agent Flows for End-to-End Business Scenarios
  • Use Cases: Customer Service, Helpdesk, Bookings and Data Entry
  • Best Practices for Deploying AI Agents and Automations

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Network Administrator
  • Systems Administrator
  • Network Engineer
  • IT Manager
  • IT Support Specialist
  • Network Analyst
  • Infrastructure Engineer
  • Security Analyst
  • Network Architect
  • IT Consultant
  • Systems Analyst
  • Network Operations Specialist
  • Data Center Engineer
  • IT Project Manager

Trainers

Trainers

Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project.
Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States.
Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philippines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc.

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.
Ken Hiong is a ACTA certified trainer. Ken has over 20 years of work experience in the healthcare and pharmaceutical industry, having assumed various functional and managerial roles in sales, marketing, business development, finance, business analysis and planning. With an interest and experience in scripting, Ken has worked on projects using HTML, CSS, PHP, MySQL, WordPress, MS Office, VBA, Power BI, etc. Notably, Ken is a proven expert Excel user at work who has made efficient many work processes, improved data analysis and enhanced the quality of business planning and reporting for organizations. Ken graduated with a Pharmacy degree, holds a Master of Business Administration from the National University of Singapore and a Master of Applied Finance from the University of Adelaide. An ardent advocate of lifelong learning, Ken is ACTA trained and seeks to continually upgrade his IT skills through various channels of learning and Microsoft certifications. With MS Office Master qualification, Ken looks forward to assisting individuals and corporations improve their computer skills, productivity and business outcomes.
Leon Ye Jin Hong is a ACTA certified trainer.  He have exprience in RPA Architect, Test Automation lead, Coach and Trainer, Cloud Engineer(Azure) and Data Analysis. The Automation solutions have benefited Land Transport Authority, MINDEF Singapore, Ministry of Education(MOE), Ministry of Development(MND) Singapore Press Holdings(sph),ST Engineering, Accenture, Defence Science & Technology Agency(DSTA) and Singapore Exchange. Some Robotic Process Automation that he experience in: Automated Booking System(Customer Service), Finance Invoice Processing, HR Recruitment, HR onboarding & Offboarding and Automated Data Exchange & Reporting Generation.

Review

Customer Reviews (10)

Recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Could you share me the certificate as soon as possible? Thanks.

Also, if there is any post learning materials, could you remind trainer to share it to me too? Thanks. (Posted on 11/24/2025)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Due to my Power Automate is not the latest version, it is difficult to keep up the pace. It is better to inform before the class so that preparation can be done. (Posted on 6/20/2024)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Sophia Novita was a great teacher.Happy & knowledgeable! (Posted on 4/13/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
No i am happy the way it is. (Posted on 2/10/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 12/8/2020)

Items 1 to 5 of 10 total

per page
Page:
  1. 1
  2. 2

Write Your Own Review

You're reviewing: Copilot Studio and Power Automate

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment