Copilot Studio and Power Automate

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Download Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Copilot Studio and Power Automate

Course Code: C590

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What's This Course About

Copilot Studio and Power Automate shows you how to build your own AI agents and automate business processes using two of Microsoft's most powerful low-code tools. Microsoft Copilot Studio lets you create custom AI agents that answer questions from your organisation's knowledge and take actions, while Power Automate connects hundreds of apps and services to automate workflows. The course is designed for business users, analysts, IT professionals and process owners who want to deliver AI-powered automation without traditional coding.

You will start by getting started with Copilot Studio, understanding agents, topics, knowledge sources and generative answers, and creating your first agent grounded in your own documents and websites. Next you will build and publish intelligent agents, designing conversations, adding actions and variables, testing and publishing to channels such as Microsoft Teams and websites. You will then learn workflow automation with Power Automate, building cloud flows with triggers, conditions, approvals and connectors to Outlook, SharePoint, Excel and other services.

The final topic covers integrating Copilot Studio with Power Automate, so your agents can trigger flows to look up records, create requests, send notifications and update systems on a user's behalf. Throughout the course you will also cover governance, security and best practices for responsible AI. Every topic is hands-on with realistic business scenarios. By the end, you will be able to design, build and deploy AI agents and automated workflows that save time and improve service.

Funding Options

No funding is available for this course

For WSQ funding, please checkout the details at WSQ - Business Process Automation with Power Automate and Copilot Studio Agents

Course Fee

MYR2,380.00 (GST-exclusive)
MYR2,594.20 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Copilot Studio Workflows

Topic 2: Copilot Studio Agents

Topic 3: Real-Life Applications of Copilot Studio Workflows and Agents

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

  • Microsoft Copilot Studio – a training account will be provided
  • Microsoft Power Automate – a training account will be provided

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Network Administrator
  • Systems Administrator
  • Network Engineer
  • IT Manager
  • IT Support Specialist
  • Network Analyst
  • Infrastructure Engineer
  • Security Analyst
  • Network Architect
  • IT Consultant
  • Systems Analyst
  • Network Operations Specialist
  • Data Center Engineer
  • IT Project Manager

Trainers

Trainers

Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project.
Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States.
Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philippines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc.

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.
Ken Hiong is a ACTA certified trainer. Ken has over 20 years of work experience in the healthcare and pharmaceutical industry, having assumed various functional and managerial roles in sales, marketing, business development, finance, business analysis and planning. With an interest and experience in scripting, Ken has worked on projects using HTML, CSS, PHP, MySQL, WordPress, MS Office, VBA, Power BI, etc. Notably, Ken is a proven expert Excel user at work who has made efficient many work processes, improved data analysis and enhanced the quality of business planning and reporting for organizations. Ken graduated with a Pharmacy degree, holds a Master of Business Administration from the National University of Singapore and a Master of Applied Finance from the University of Adelaide. An ardent advocate of lifelong learning, Ken is ACTA trained and seeks to continually upgrade his IT skills through various channels of learning and Microsoft certifications. With MS Office Master qualification, Ken looks forward to assisting individuals and corporations improve their computer skills, productivity and business outcomes.
Leon Ye Jin Hong is a ACTA certified trainer.  He have exprience in RPA Architect, Test Automation lead, Coach and Trainer, Cloud Engineer(Azure) and Data Analysis. The Automation solutions have benefited Land Transport Authority, MINDEF Singapore, Ministry of Education(MOE), Ministry of Development(MND) Singapore Press Holdings(sph),ST Engineering, Accenture, Defence Science & Technology Agency(DSTA) and Singapore Exchange. Some Robotic Process Automation that he experience in: Automated Booking System(Customer Service), Finance Invoice Processing, HR Recruitment, HR onboarding & Offboarding and Automated Data Exchange & Reporting Generation.

Review

Customer Reviews (10)

Recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Could you share me the certificate as soon as possible? Thanks.

Also, if there is any post learning materials, could you remind trainer to share it to me too? Thanks. (Posted on 11/24/2025)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Due to my Power Automate is not the latest version, it is difficult to keep up the pace. It is better to inform before the class so that preparation can be done. (Posted on 6/20/2024)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Sophia Novita was a great teacher.Happy & knowledgeable! (Posted on 4/13/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
No i am happy the way it is. (Posted on 2/10/2021)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 12/8/2020)

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