WSQ Soft Skill & Business

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:
- Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
- Promote holistic development of the workforce through technical and generic skills and competencies;
- Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
- Encourage lifelong learning.
Training programmes developed under the WSQ system are based on skills and competencies validated by employers, unions and professional bodies. This process ensures existing and emerging skills and competencies that are in demand are used to inform training and development under WSQ. With the roll out of the Skills Frameworks* in 2016, the WSQ adopts the skills and competencies covered in the Skills Frameworks. The WSQ programmes are funded and quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.
For more information on WSQ and the eligibility, click here
For the net fee balance, individual can pay by SkillsFuture Credit or PSEA subject to eligibility. For SFEC eligible companies, you can utliize the $10000 SFEC. Please check the SFEC guidelines here.
WSQ Soft Skill and Critical Core Skill Courses equip professionals with essential interpersonal, cognitive, and digital skills needed for success in a rapidly evolving work environment. Participants will develop competencies such as communication, critical thinking, emotional intelligence, collaboration, and adaptability to thrive in diverse professional settings.
The training emphasizes the importance of applying critical core skills such as problem-solving, decision-making, and analytical thinking to enhance workplace effectiveness. These courses empower individuals to lead, communicate effectively, and respond efficiently to changes, ensuring continuous professional growth and improved team performance.
We are WSQ Accredited Training Organization (ATO) for Infocomm SkillsFramework.
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WSQ - Closing Sales with Empathy-Driven People-Focused Selling
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
This course empowers participants with empathy-driven and people-focused selling techniques designed to build trust, understand customer needs, and close sales effectively. Participants will explore methods to analyze customer preferences and develop tailored recommendations. Advanced upselling and cross-selling strategies will also be covered to enhance sales outcomes while addressing customer challenges through pro....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Business Transformation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips organisations with the knowledge and practical skills to drive business transformation using agentic AI and AI agents. Participants will explore how AI agents can perform multi-step tasks, use digital tools, analyse information, coordinate workflows, and collaborate with employees across different business functions.Learners will identify suitable transformation opportunities by examining existing ....$900.00 (GST-exclusive)$981.00 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Metaverse and Immersive Technologies
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
In our Digital Transformation Using Immersive Technologies course, you will learn how to revolutionize your business by integrating augmented reality (AR), virtual reality (VR), and Metaverse technologies into your current business model. Through a comprehensive exploration of these cutting-edge technologies, you will gain a thorough understanding of the opportunities and challenges they present, as well as the vario....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Business Innovation with Agentic AI and AI Agents
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
- Free AI Subscription
This course equips professionals with the knowledge and practical skills to drive business innovation using agentic AI and AI agents. Participants will explore how autonomous and collaborative agents can analyse information, use digital tools, coordinate multi-step tasks, and support employees in developing new products, services, processes, and customer experiences.Learners will examine current and emerging AI agent....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - AI Security Governance for Businesses
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips business leaders, managers, governance professionals, and technology teams with the practical knowledge to establish an AI security governance framework for the responsible adoption of Generative AI and agentic AI. Participants will examine how these technologies introduce business risks relating to confidential data, inaccurate outputs, malicious instructions, excessive permissions, third-party in....$1,000.00 (GST-exclusive)$1,090.00 (GST-inclusive)before funding and GST
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WSQ - Agile Project Management for Business
- WSQ
- SFC
- PSEA
- UTAP
- SFEC
- Absentee Payroll
- MCES
Elevate your project management skills to new heights with our Agile Project Management for Business course. This course is structured to equip you with the fundamentals and advanced techniques of Agile methodologies like Scrum and Kanban. Learn how to plan, execute, and close projects effectively while embracing changes and managing risks. The curriculum covers key aspects of Agile such as backlog grooming, sprint p....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST
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WSQ - Agentic AI for Business Process Automation
- WSQ
- SFC
- PSEA
- SFEC
- Absentee Payroll
- MCES
This course equips participants with practical skills to automate business processes using agentic AI and n8n. Participants will explore the fundamentals of agentic AI, understand how AI agents reason, use tools and perform multi-step tasks, and build intelligent workflows that connect business applications, data sources and operational processes. Through hands-on activities, participants will learn to use webhooks ....$800.00 (GST-exclusive)$872.00 (GST-inclusive)before funding and GST