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Course Information

  • Sessions 4 days
  • Duration 32 hrs
  • Level Intermediate
  • Assessment 2 hrs

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Skills Framework

TSC Title
Data Governance
TSC Code
ICT-SNA-4008-1.1

Learning Outcomes

By end of the course, learners should be able to:

  • LO1: Roll out organization-wide adherence to data privacy and develop data lifecycle management guidelines with Microsoft Purview.
  • LO2: Communicate internal data management standards and ensure acquisition of necessary data handling approvals.
  • LO3: Oversee organizational data transfers with Microsoft Purview in accordance with required approvals and ethical guidelines.
  • LO4: Monitor compliance with data policies and investigate indicators of potential data breaches systematically.
Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ - Administering Information Protection and Compliance in Microsoft 365 (SC-400)

Course Code: TGS-2024048311
  • WSQ
  • SkillsFuture Credit
  • PSEA
  • UTAP
  • SFEC
  • Absentee Payroll
  • MCES

17 Review(s) | Add Your Review

What's This Course About

The Administering Information Protection and Compliance in Microsoft 365 (SC-400) course provides an in-depth understanding of how to manage and secure data across your organization using Microsoft Purview. This course focuses on implementing information protection, data lifecycle management, and compliance within Microsoft 365 environments. Participants will learn to create and manage sensitive information types, configure Microsoft Purview message encryption, and deploy data loss prevention strategies.

Further, the course offers practical knowledge on configuring and applying sensitivity labels, managing data retention policies, and handling Microsoft Purview's encryption features. By learning to oversee organizational data transfers, monitor compliance with data policies, and investigate potential data breaches, participants will be equipped to ensure adherence to internal and external data management standards. The curriculum is designed to help professionals not only protect but also govern corporate data effectively using Microsoft's advanced compliance solutions.

Microsoft Learning Partner

We are Authorised Microsoft Learning Partner (Org ID:  5238476). To get the official Microsoft certification, please register your certification exam at Pearson Vue Test Center.

Certification Exam at Pearson Vue

We are Authorised Pearson Vue Testing Center. Once you have prepared for the exam, you can register for the certification here. The course fee does not include the certification exam fee.

You can purchase the exam voucher (one of the lowest prices in Singapore) at Microsoft Role-Based Certification Exam Voucher.

WSQ Funding

Full Fee $2,000.00 Before GST
GST $180.00 9% of fee
Baseline Nett $1,180.00 SG/PR age 21+ · 50% funded
MCES / SME Nett $780.00 SG age 40+ · 70% funded
SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024048311)
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us. 

Course FeeBefore Funding

$2,000.00 (GST-exclusive)
$2,180.00 (GST-inclusive)

Course Date

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to information protection and data lifecycle management in Microsoft Purview

  • Introduction to information protection and data lifecycle management
  • Know your data
  • Protect your data
  • Prevent data loss
  • Govern your data

Topic 2: Classify data for protection and governance

  • Data classification overview
  • Classify data using sensitive information types
  • Classify data using trainable classifiers
  • Review sensitive information and label usage
  • Explore labeled and sensitive content
  • Understand activities related to your data

Topic 3: Create and manage sensitive information types

  • Compare built-in versus custom sensitive information types
  • Create and manage custom sensitive information types
  • Describe custom sensitive information types with exact data match
  • Implement document fingerprinting
  • Describe named entities
  • Create keyword dictionary

Topic 4: Understand Microsoft 365 encryption

  • Introduction to Microsoft 365 encryption
  • Learn how Microsoft 365 data is encrypted at rest
  • Understand service encryption in Microsoft Purview
  • Explore customer key management using Customer Key
  • Learn how data is encrypted in-transit

Topic 5: Deploy Microsoft Purview Message Encryption

  • Implement Microsoft Purview Message Encryption
  • Implement Microsoft Purview Advanced Message Encryption
  • Use Microsoft Purview Message Encryption templates in mail flow rules

Topic 6: Create and configure sensitivity labels with Microsoft Purview

  • Sensitivity label overview
  • Create and configure sensitivity labels and label policies
  • Configure encryption with sensitivity labels
  • Implement auto-labeling policies
  • Use the data classification dashboard to monitor sensitivity labels

Topic 7: Apply sensitivity labels for data protection

  • Foundations of sensitivity label integration in Microsoft 365
  • Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites
  • Protect meetings with sensitivity labels
  • Apply protections and restrictions to email and files
  • Manage sensitivity labels in Office apps

Topic 8: Prevent data loss in Microsoft Purview

  • Data loss prevention overview
  • Identify content to protect
  • Identify sensitive data with optical character recognition (preview)
  • Define policy settings for your DLP policy
  • Test and create your DLP policy
  • Prepare Endpoint DLP
  • Manage DLP alerts in the Microsoft Purview compliance portal
  • View data loss prevention reports
  • Implement the Microsoft Purview Extension

Topic 9: Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform

  • Configure data loss prevention policies for Power Platform
  • Integrate data loss prevention in Microsoft Defender for Cloud Apps
  • Configure policies in Microsoft Defender for Cloud Apps
  • Manage data loss prevention violations in Microsoft Defender for Cloud Apps

Topic 10: Manage data loss prevention policies and reports in Microsoft 365

  • Configure data loss prevention for policy precedence
  • Implement data loss prevention policies in test mode
  • Explain data loss prevention reporting capabilities
  • Manage permissions for data loss prevention reports
  • Manage and respond to data loss prevention policy violations

Topic 11: Manage the data lifecycle in Microsoft Purview

  • Data Lifecycle Management overview
  • Configure retention policies
  • Configure retention labels
  • Configure manual retention label policies
  • Configure auto-apply retention label policies
  • Import data for Data Lifecycle Management
  • Manage, monitor, and remediate Data Lifecycle Management

Topic 12: Manage data retention in Microsoft 365 workloads

  • Explain retention in Exchange Online
  • Explain retention in SharePoint Online and OneDrive
  • Explain retention in Microsoft Teams
  • Explain retention in Microsoft Yammer
  • Recover content in Microsoft 365 workloads
  • Activate archive mailboxes in Microsoft Exchange
  • Apply mailbox holds in Microsoft Exchange
  • Recover content in Microsoft Exchange

Topic 13: Manage records in Microsoft Purview

  • Records management overview
  • Import a file plan
  • Configure retention labels
  • Configure event driven retention
  • Manage, monitor, and remediate records

Topic 14: Explore compliance in Microsoft 365

  • Plan for security and compliance in Microsoft 365
  • Plan your beginning compliance tasks in Microsoft Purview
  • Manage your compliance requirements with Compliance Manager
  • Examine the Compliance Manager dashboard
  • Analyze the Microsoft Compliance score

Topic 15: Search for content in the Microsoft Purview compliance portal

  • Explore Microsoft Purview eDiscovery solutions
  • Create a content search
  • View the search results and statistics
  • Export the search results and search report
  • Configure search permissions filtering
  • Search for and delete email messages

Topic 16: Manage Microsoft Purview eDiscovery (Standard)

  • Explore Microsoft Purview eDiscovery solutions
  • Implement Microsoft Purview eDiscovery (Standard)
  • Create eDiscovery holds
  • Search for content in a case
  • Export content from a case
  • Close, reopen, and delete a case

Topic 17: Manage Microsoft Purview eDiscovery (Premium)

  • Explore Microsoft Purview eDiscovery (Premium)
  • Implement Microsoft Purview eDiscovery (Premium)
  • Create and manage an eDiscovery (Premium) case
  • Manage custodians and non-custodial data sources
  • Analyze case content

Topic 18: Manage Microsoft Purview Audit (Standard)

  • Explore Microsoft Purview Audit solutions
  • Implement Microsoft Purview Audit (Standard)
  • Search the audit log
  • Export, configure, and view audit log records
  • Use audit log searching to investigate common support issues

Topic 19: Prepare Microsoft Purview Communication Compliance

  • Introduction to communication compliance
  • Plan for communication compliance
  • Identify and resolve communication compliance workflow
  • Introduction to communication compliance policies
  • Investigate and remediate communication compliance alerts

Topic 20: Manage insider risk in Microsoft Purview

  • Insider risk management overview
  • Introduction to managing insider risk policies
  • Create and manage insider risk policies
  • Investigate insider risk alerts
  • Take action on insider risk alerts through cases
  • Manage insider risk management forensic evidence
  • Create insider risk management notice templates

Topic 21: Implement Microsoft Purview Information Barriers

  • Explore Microsoft Purview Information Barriers
  • Configure information barriers in Microsoft Purview
  • Examine information barriers in Microsoft Teams
  • Examine information barriers in OneDrive
  • Examine information barriers in SharePoint

Topic 22: Manage regulatory and privacy requirements with Microsoft Priva

  • Create and manage risk management policies
  • Investigate and remediate risk management alerts
  • Create rights requests
  • Manage data estimate and retrieval for rights requests
  • Review data from rights requests
  • Get reports from rights requests

Topic 23: Implement privileged access management

  • Introduction to privileged access management
  • Implementing privileged access management

Topic 24: Manage Customer Lockbox

  • Introduction to Customer Lockbox
  • Manage Customer Lockbox requests

Final Assessment

  • Written Assessment - Short Answer Questions (WA-SAQ)
  • Practical Performance (PP)

Assessment

  • Written Exam
  • Practical Exam

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

  1. The candidate has the right to disagree with the assessment decision made by the assessor.
  2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
  3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
  4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
  5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
  6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
  7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
  8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
  9. The assessor can help the candidate with writing and lodging the appeal.
  10. he assessment manager will collect information from the candidate & assessor and give a final decision.
  11. A record of the appeal and any subsequent actions and findings will be made.
  12. An Assessment Appeal Panel will be formed to review and give a decision.
  13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
  14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
  15. Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Job Roles

  • Information Protection Administrator
  • Compliance Officer
  • Data Governance Manager
  • IT Security Manager
  • Microsoft 365 Compliance Specialist
  • Data Protection Officer
  • Risk Management Analyst
  • Security Compliance Analyst
  • Corporate Data Officer
  • Privacy Manager
  • Security Operations Center (SOC) Analyst
  • IT Project Manager
  • Network Administrator
  • Systems Administrator
  • Security Consultant
  • Chief Information Security Officer
  • Legal Compliance Advisor
  • Forensic Compliance Analyst
  • Insider Risk Manager
  • Regulatory Compliance Manager

Review

Customer Reviews (17)

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