Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Effective Negotiation Training

Course Code: C1262

What's This Course About

The Effective Negotiation Training course is meticulously designed to shed light on the often underappreciated art of negotiation. We dive deep into the psychological aspects, exploring why individuals often avoid negotiations, and highlight pivotal moments when negotiation becomes essential. Comprehensive modules will guide participants from the intricacies of planning their negotiation stance to the strategies behind formulating a persuasive opening offer.

Building on this foundation, the course unfolds a range of negotiation tactics, offering learners insights into effective trading and the nuanced art of closing a deal. We emphasize discerning the right time to walk away, ensuring participants can make well-informed decisions that align with their best interests. Embark on a transformative journey and empower yourself with game-changing negotiation skills at Tertiary Courses.

Funding Options

No funding is available for this course

For WSQ funding, please checkout the details at NICF Master Business Negotiation Skills

Course Fee

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Preparation for Negotiation

  • Identifying your negotiation outcomes and the importance of negotiation
  • Knowing the context of negotiation and Identify roles and responsibilities
  • Understanding negotiation styles with consideration on social and cultural differences
  • Preparing relevant background information and plan your negotiation

Topic 2: Negotiation Tactics

  • Opening offers and tactics on dealing with difficult people
  • Listening and building empathy
  • Anchoring and framing techniques for mutual benefits
  • Applying negotiation techniques to achieve desired outcomes
  • Avoiding final offer and do not use round numbers
  • Considering relevant precedents in past negations
  • Closing your offer and debriefing your negotiation
  • Evaluate your negotiation outcomes

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Sales Manager
  • Business Development Manager
  • Procurement Manager
  • Contract Manager
  • Account Manager
  • Real Estate Broker
  • Mergers & Acquisitions Specialist
  • Corporate Lawyer
  • Supply Chain Negotiator
  • Licensing Specialist
  • International Trade Specialist
  • Partnership Development Manager
  • Vendor Relationship Manager
  • Corporate Trainer
  • Strategic Alliances Manager.

Trainers

Trainers

Tan Teck Hwa brings extensive professional experience in business management, customer relations, and service leadership, with a proven track record of helping organizations strengthen client satisfaction and operational excellence. His career includes guiding teams through change management, process improvements, and customer-focused strategies that enhance business outcomes. He is deeply familiar with service quality standards and WSQ competency frameworks, making him well-positioned to help learners meet professional benchmarks in customer service.
Armand Abdul Rahim is an ACLP-certified trainer and learning consultant with strong expertise in customer engagement, interpersonal effectiveness, and professional communication. He has conducted corporate training across industries, enabling professionals to build rapport, deliver persuasive messages, and foster positive workplace relationships. His engaging and learner-focused style makes technical concepts in communication highly relatable. In his training, Armand emphasizes emotional intelligence, rapport building, and handling challenging conversations. He uses interactive discussions and practical exercises to help learners enhance both collaboration with colleagues and customer satisfaction, ensuring participants leave with actionable tools to strengthen workplace communication.

Review

Customer Reviews (2)

Recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very lucky to have a 1 to 1 session with trainer Michael Seow. He have shared many case study which helps to understand negotiation concepts. (Posted on 11/21/2025)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 3/15/2023)

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