Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

AI-103 Microsoft Certified Azure AI Apps and Agents Developer Associate

Course Code: C926
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What's This Course About

The AI-103 Microsoft Certified Azure AI Apps and Agents Developer Associate course equips learners with the knowledge and skills required to build, manage and deploy AI apps and agents on Azure using Microsoft Foundry. Participants will explore planning and managing Azure AI solutions, choosing the right models and Foundry services, and implementing generative AI and agentic solutions with retrieval-augmented generation, multi-agent orchestration and responsible AI.

Learners will gain hands-on expertise implementing computer vision, text analysis and information extraction solutions — from image and video generation and multimodal understanding to sentiment analysis, speech, translation, and OCR-based document extraction with Azure Content Understanding. Additionally, the course covers securing, monitoring and operationalizing AI systems with observability, guardrails and CI/CD. By completing this course, participants will be prepared to develop and operate production-grade AI apps and agents on Azure.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Microsoft Learning Partner

We are an Authorised Microsoft Learning Partner (Org ID: 5238476). To get the official Microsoft certification, please register your certification exam at a Pearson VUE test center.

Funding Options

No funding is available for this course

Course Fee

MYR2,380.00 (GST-exclusive)
MYR2,594.20 (GST-inclusive)

Course Date

Course Time

* Required Fields

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Domain 1 Plan and manage an Azure AI solution (25-30%)

Choose appropriate models (LLMs, small and multimodal models) and Foundry services for generative tasks, grounding, vector search, agent workflows and multimodal processing

Choose retrieval and indexing methods and memory, tool and knowledge integration services for agents

Design Azure infrastructure, choose deployment options, configure model and agent deployments, and integrate Foundry projects with CI/CD pipelines

Manage quotas, scaling, rate limits and cost, and monitor model performance, drift, safety events and grounding quality

Configure security including managed identity, private networking, keyless credentials and role policies

Implement responsible AI: safety filters, guardrails, content moderation, evaluators, audit trace logging and agent oversight controls

Domain 2 Implement generative AI and agentic solutions (30-35%)

Deploy and consume LLMs, small, code and multimodal models, and implement retrieval-augmented generation (RAG)

Design tool-augmented flows and multistep reasoning pipelines, and evaluate models and apps for fabrications, relevance, quality and safety

Integrate generative workflows using Foundry SDKs and connectors, and connect an application to a Foundry project

Define agent roles, goals and tool schemas, and build agents integrating retrieval, function-calling and conversation memory

Implement orchestrated multi-agent solutions and autonomous workflows with safeguards and approval controls

Optimize with prompt engineering, model parameters, reflection and self-critique loops, and set up observability with tracing, token analytics and safety signals

Domain 3 Implement computer vision solutions (10-15%)

Generate images and videos from text prompts and reference media, and configure image and video editing workflows

Build multimodal understanding: analyze visual context, produce captions, and enable question-answering grounded in visual evidence

Generate accessible alt-text and image descriptions, and extract visual characteristics with Azure Content Understanding in Foundry Tools

Implement video analysis and identify objects, components or regions within images and video

Implement responsible AI for multimodal content: filter unsafe visuals, detect indirect prompt injection in images, and enforce visual policy rules

Domain 4 Implement text analysis solutions (10-15%)

Extract entities, topics, summaries and structured JSON using generative prompting and Foundry Tools

Configure detection of sentiment, tone, safety issues and sensitive content

Translate text using Azure Translator in Foundry Tools or LLM-powered translation flows

Customize language model outputs for domain tasks such as compliance summarization and domain extraction

Implement speech-to-text and text-to-speech, custom speech models, multimodal reasoning from audio, and speech translation

Domain 5 Implement information extraction solutions (10-15%)

Ingest and index documents, images, audio and video, and configure semantic, hybrid and vector search for grounding

Implement enrichment skills and configure RAG ingestion flow including optical character recognition (OCR)

Connect retrieval pipelines directly to workflows and agent tools

Extract information using multimodal pipelines combining OCR, layout analysis and field extraction

Produce clean, grounded representations and structured or markdown outputs with Content Understanding

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • AI Developer
  • Cloud Solutions Architect
  • Data Scientist
  • Machine Learning Engineer
  • Azure AI Engineer
  • Cloud Technical Specialist
  • Data Analyst
  • AI Solutions Architect
  • Business Intelligence Developer
  • IT Project Manager (focused on AI initiatives)
  • DevOps Engineer (with AI integration)
  • Software Developer (seeking AI capabilities)
  • Technical Consultant (Azure-focused)
  • Innovation Manager
  • Cloud Product Manager

Trainers

Trainers

Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Alec Tan is a ACTA certified trainer, He has a number of Comptia certifications. Since 2002, starting off from IT technical background to pre-sales, sales account manager, system integration, operate IT retail / repair shop business in Sim Lim Square 2008 ~ 2012, and back to IT industry employment, freelance IT Trainer till present.

CY Quah is an ACLP-certified trainer and data science professional with extensive experience in Python, NLP, and machine learning. He has led AI training programs for SAP, Temasek Polytechnic, and IMDA under the SGUnited Mid-Career Pathways initiative, and has delivered corporate workshops on text analytics, recommender systems, and chatbot development. His expertise includes applying NLP tools such as NLTK, spaCy, and Gensim for sentiment analysis, topic modeling, and text classification.
Peter Cheong is an IT and knowledge management professional with strong expertise in networking, cybersecurity, and information systems. He has completed the Cisco Networking Academy Introduction to Packet Tracer course and has participated in international ICT and knowledge management conferences such as the IFLA Knowledge Management Satellite Meeting. With professional experience in IT systems and infrastructure, Peter brings both technical knowledge and global exposure to his training. As an adult educator, Peter focuses on building learners’ foundational skills in cybersecurity, network defense, and risk management aligned to CompTIA Security+ objectives. His sessions emphasize real-world security scenarios, equipping participants to recognize vulnerabilities, manage threats, and implement effective security controls. His combination of practical training and industry exposure ensures learners are well-prepared for both the certification exam and workplace application.
Alan Tan is an ACTA certified trainer. Alan Tan hold Masters in Data Science in Singapore University of Technology and Design. He is Microsoft Power Platform PL-900 certified and Microsoft Azure Data Fundamentals Certified DP-900. He has these skills in Microsoft Power Platform development skills such as Powerapps, Power Automate,Power Portal, Power Virtual Agent, Power BI, Sharepoint, Dataverse, etc. For Programming language such as Python and Robotics Process Automation (RPA) development. He is working as a Senior Data Engineer in an MNC.

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