Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Business Innovation with AI

Course Code: C798
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What's This Course About

This course equips participants with the knowledge and practical skills to drive business innovation using generative AI, agentic AI and autonomous AI agents. Participants will examine the evolution of artificial intelligence from 2023 to 2026—from generative AI and prompt engineering to agentic AI, context engineering, harness engineering and AI-powered digital workers.

Participants will learn how AI is transforming traditional business models, operating processes and customer experiences. The course introduces key AI agent capabilities, including reasoning, memory, tool use, skills, workflow execution and human–AI collaboration. It also explains loop engineering, where agents repeatedly plan, act, observe, evaluate and improve their actions to accomplish complex business objectives.

Through practical demonstrations and real-world use cases, participants will explore technologies such as n8n, Claude Code, Codex, OpenClaw, Hermes Agent and Paperclip. They will examine how these technologies support automated workflows, multi-agent coordination, digital workers and natural-language interfaces for operating software and business systems. Applications involving Claude Cowork, ChatGPT for Work and n8n will demonstrate how agentic AI can improve administration, marketing, sales, customer service and operations.

Participants will identify potential AI opportunities, compare traditional and AI-enabled business models, and evaluate the costs, benefits, risks and feasibility of adoption. By the end of the course, they will be able to design and implement an AI-driven business innovation initiative supported by appropriate governance, human oversight and continuous improvement.

Funding Options

No funding is available for this course.

For CASL funding, please check out the details at CASL - Business Innovation with Artificial Intelligence

Course Fee

₵4,200.00 (GST-exclusive)
₵4,578.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Evolution of Business AI from Generative AI to Autonomous AI Agents

Topic 2: Generative AI, Agentic AI and AI Agent Technologies

Topic 3: Context, Harness and Loop Engineering for AI Agents

Topic 4: Business Opportunities and Innovative Agentic AI Use Cases

Topic 5: Evaluating and Implementing AI-Driven Business Innovation

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • AI Specialist
  • Machine Learning Engineer
  • Data Scientist
  • AI Solutions Architect
  • AI Consultant
  • AI Researcher
  • Data Engineer
  • Business Intelligence Analyst
  • AI Project Manager
  • AI Product Manager
  • Automation Engineer
  • IT Specialist (AI)
  • Software Engineer (AI/ML)
  • Cloud AI Engineer
  • AI Ethics & Compliance Specialist
  • AI Trainer & Educator
  • Digital Transformation Manager
  • AI Application Developer
  • Big Data Analyst
  • AI Policy Advisor

Trainers

Trainers

Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project.
Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States.
Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philippines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc

Thanika is a Cisco Certified CCNA (Routing & Switching) Professional. He received M.B.A. Degree with Heriot-Watt University, U.K Thanika has more than 10 years in IT Infrastructure plan, design and development, Cloud computing, IT Management, Network Administration, Strategic direction, Budget preparation and Vendor relationships. He has worked 8 years in education industry and specialist in implementing open source technologies. He has worked with various projects to implement school campus network infrastructure, Linux servers, open source cloud computing server (own cloud), Web Server, File Server, DHCP Server, CPN Server. He has worked with various networking devices such as Firewalls, Switches, Routers, Load balancers and WAN Optimizers. And with various brands like Cisco, Aruba, Dlink, Juniper, Netgear, Linksys, Ruckus, ZyXEL etc. Programming knowledge of PHP, Java script, AJAX, MySQL, Jasper & iReport

Review

Customer Reviews (4)

will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The applications to be installed in our pc could be given b4 start of class. (Posted on 4/27/2022)
Will Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Truman is a very experienced professional that is able to translate his vast amount of knowledge into understandable step by step of the learning the subject. The way he teach is very organised and well prepared. Plus, the learning process consists of seamless integration of information learning combined with practical application on the spot. In this manner, the students are able to learn much faster. (Posted on 2/21/2019)
Will Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Wish to have more classes for more practices and if possible, to use actual devices for more realistic simulation. (Posted on 2/21/2019)
Will Recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Extend the training dates so trainer can cover more topics (Posted on 2/19/2019)

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