Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Certificate of Achievement from Tertiary Infotech Academy Pte Ltd - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Achievement from Tertiary Infotech Academy Pte Ltd.

Build a Professional eCommerce Store with Generative AI

Course Code: C6
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What's This Course About

Build a Professional eCommerce Store with Generative AI equips participants with practical skills to use artificial intelligence to create, manage and optimise online retail operations. Learners will explore how AI can support product research, generate compelling product descriptions and visual content, personalise customer experiences, automate routine tasks and improve store performance.

The course covers essential eCommerce functions, including product catalogue management, inventory, payment gateways, shipping options, order fulfilment and search engine optimisation. Participants will apply generative AI to develop marketing content, customer communications, promotional campaigns and personalised product recommendations. They will also learn to use AI-powered chatbots and automation tools to respond to enquiries, support customers and streamline order-related workflows.

Participants will analyse sales trends, customer behaviour and key performance indicators using AI-assisted analytics. These insights will help them identify opportunities, forecast demand and make data-driven decisions to improve conversions and customer retention. Responsible AI practices, including data privacy, content accuracy and human review, are also addressed.

By the end of the course, participants will be able to integrate AI into key eCommerce processes, enhance customer engagement, improve operational efficiency and develop effective strategies for sustainable online business growth.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.

Funding Options

No funding is available for this course

For CASL funding, please checkout the details at CASL - AI for eCommerce

Course Fee

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: AI-Enabled eCommerce Store Setup and Content Management

Topic 2: AI-Assisted Product Catalogue and Web Content Management

Topic 3: Payment, Shipping and Customer Experience Optimisation

Topic 4: AI-Powered Sales, Order and Promotion Management

Topic 5: eCommerce Analytics and Performance Optimisation

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Web Designer
  • Web Developer
  • Content Manager
  • Digital Marketer
  • Blogging Strategist
  • SEO Specialist
  • E-commerce Manager
  • Brand Manager
  • Web Content Specialist
  • Social Media Manager
  • UX/UI Designer
  • Freelance Writer (seeking a web platform)
  • Digital Project Manager
  • Graphic Designer (web-focused)
  • Affiliate Marketer

Trainers

Trainers

Dr. Alfred Ang has been building and running online shops for much of his career. He established Eco City Hydroponics, the first online gardening store in Singapore, offering seeds, plant nutrients and hydroponics kits, and in 2007 he founded OSWeb2Design Singapore Pte Ltd, which offered web development, e-commerce store development, graphics design and digital marketing services. He went on to found Tertiary Infotech, transforming it into the Tertiary Courses training platform, and he now serves as Managing Director, CIO, CTO and Chief Instructional Designer of Tertiary Infotech Academy Pte Ltd. Alongside that entrepreneurial record, he is a full-stack AI developer and Agentic AI solution architect who builds AI chatbots, workflow automation and cloud-native platforms. His GitHub portfolio of more than 300 public repositories includes ai-mms, the course-registration platform for Tertiary Infotech Academy built on OpenMage with funding workflows and automatic class formation; tertiarytraining, which provisions Docker-based WordPress labs in the browser for learners; and ai-cms, an AI-powered CMS with content generation, an auto-blog scheduler and a lead-generation chatbot. He holds a PhD in Electrical Engineering from NUS, an MSc in Electrical and Electronic Engineering from NTU and a B.Sc (Hons) in Physics from NUS, and his certifications include Microsoft Certified Power BI Data Analyst (PL-300) and AI Engineer Associate (AI-102), AWS Certified Solutions Architect and AI Practitioner, and CompTIA Security+. He also established Tertiary Courses Malaysia in 2016 and founded Tertiary Robotics in 2015, offering Arduino, Raspberry Pi, Micro:bit and robotics products.

In Build a Professional eCommerce Store with Generative AI, Dr. Ang shares the practical lessons of someone who has run online stores as a business owner rather than only as a developer. Learners start by setting up an AI-enabled WordPress and WooCommerce store, choosing a theme, installing essential plugins and using AI to draft pages and policies. The second topic covers AI-assisted product catalogue and web content management, generating product descriptions and images that are accurate, consistent and search-friendly. Topic three deals with payment, shipping and customer experience optimisation, configuring checkout options and personalising the shopping journey, and topic four applies AI to sales, order and promotion management, from campaign ideas to customer communications. The final topic turns store data into decisions through eCommerce analytics and performance optimisation, where his Power BI background helps learners focus on the measures that actually move revenue. Throughout, he keeps attention on the details that make or break an online shop, such as trustworthy product information, a smooth checkout and secure plugins, and he reminds learners to review every piece of AI-generated content before it goes live. As an ACTA-certified trainer and DACE-certified curriculum developer, he runs the course as a guided build in which each learner develops their own store step by step. Learners leave able to launch and grow a professional WordPress shop without relying on an agency for every change. To see the commerce and web platforms he has built, explore his GitHub portfolio at https://github.com/alfredang and connect with him on LinkedIn at https://www.linkedin.com/in/angchewhoe/

Janice Ong is an ACLP-certified trainer and a dynamic, results-focused leader with global experience. Her more than 20 years span business development, sales, marketing, strategy, digital marketing, eCommerce and training, and she was an early pioneer in eCommerce, website development, digital marketing and CMS content management systems, working in these fields since her first job after graduation. She is known for strong leadership, management and communication skills, and for an agile mind that handles complex problems, finds solutions and delivers outstanding results.

In Build a Professional eCommerce Store with Generative AI, she brings her long eCommerce and CMS experience to building and growing an online store on WordPress and WooCommerce with AI support. Learners use AI to speed up store setup and content management, build the product catalogue and web content, and optimise payment, shipping and the customer experience. They then apply AI to sales, order and promotion management, and use eCommerce analytics to improve performance. Her commercial focus helps participants judge every AI-generated product page, promotion and report by its effect on the business, so business owners, marketers and eCommerce executives leave able to run a professional, revenue-generating WordPress store.

Patrick Foo is an ACTA-certified trainer with extensive hands-on experience building websites for businesses. Since 2011 he has conducted public and corporate website design classes on popular open-source platforms such as Joomla. In 2010 he earned his Advanced Search Engine Marketing Certification from Search Engine Academy, USA, and started Business Online Centre, a one-stop solution for SMEs that covers domain registration, hosting, web design, SEO/SEM and Facebook marketing. Before his online career, he used his UK accountancy and computer science qualifications as an accountant, business solutions consultant and manager, and professional services manager specialising in ERP, CRM and business intelligence.

In Build a Professional eCommerce Store with Generative AI, he combines his web design, online marketing and business systems experience to help learners build and grow a WordPress store with WooCommerce. Participants use AI to speed up store setup and content management, manage the product catalogue and web content, and optimise payment, shipping and the customer experience. They then apply AI to sales, order and promotion management, and use eCommerce analytics to improve performance. His accounting and business intelligence background helps learners read store data as a basis for decisions, so business owners, marketers and eCommerce executives leave able to run a professional, revenue-generating online store with AI doing much of the heavy lifting.

James Lee Kin Nam specialises in web technologies, graphics and animation, and has guided many users in website development and Adobe applications over more than 20 years of progressive training in corporate enterprises and educational institutes. He has worked as a Web Developer at Nanyang Technological University (NTU) and as a Social Media & Content Specialist at Equinet Academy, served as an Adjunct Lecturer at Singapore Polytechnic, and is currently an External Consultant & Training Associate at Boston Consulting Group. A Computer Studies and Multimedia Development graduate, he is an Adobe Certified Expert, Instructor and Web Specialist, an ACTA certified trainer, an MOE Registered Instructor and an ACLP Certified Trainer / Assessor.

In AI Powered WordPress eCommerce, James combines his web development and content background with AI assistants to help learners build and grow an online store on WordPress and WooCommerce. Participants set up an AI-enabled store and manage its content, use AI to build product catalogues and web content, and optimise payment, shipping and the customer experience. They then manage sales, orders and promotions with AI support and use eCommerce analytics to improve performance. Learners leave with a working store and a practical, repeatable workflow for running it efficiently.

Felicia Kang is an ACTA-certified trainer whose background is in urban farming and community education. She has maintained several of EGC's edible gardens, including the Wheelock Place and Raffles City rooftop gardens, the garden at Open Farm Community and the EGC retail outlet at HortPark, managing everything from seed saving and propagation to pest control and soil care. She has also maintained clients' edible gardens, assisted in setting up foodscape projects and supported EGC's education arm by planning and coordinating gardening workshops and projects with schools and trainers. She values the observation skills, patience and resilience that this hands-on work develops.

In Build a Professional eCommerce Store with Generative AI, Felicia brings her experience of planning and coordinating practical workshops to a course that shows learners how to build, run and grow an online store on WordPress and WooCommerce with AI assistance. Participants use AI to set up the store and manage content, build the product catalogue and web content, and optimise payment, shipping and the customer experience. They then apply AI to sales, order and promotion management, before using eCommerce analytics to improve performance. Designed for business owners, marketers and eCommerce executives, the course helps participants speed up store setup, generate product content and turn store data into clear decisions.

Review

Customer Reviews (37)

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Should give an assignment or objective at the start. (Posted on 8/9/2022)
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Patrick was an excellent instructor who went the extra mile beyond the call of duty in teaching me the ropes and tricks of the trade! (Posted on 11/3/2020)
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