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Course Details
Course Details
What You'll Learn
Topic 1: Introduction to AI for Retail
- The AI Landscape: From Generative AI to AI Agents
- AI Use Cases Across the Retail Value Chain
- Hands-On with AI Assistants: ChatGPT, Claude and Copilot
- Generating Product Descriptions, Marketing Copy and Visuals with AI
- Customer Data Privacy, Governance and Responsible AI in Retail
Topic 2: Applying AI to Retail Operations and Customer Experience
- AI-Powered Customer Service and Chatbots
- Personalised Recommendations and Targeted Promotions
- Demand Forecasting and Inventory Planning with AI
- AI for Pricing, Merchandising and Sales Analytics
- Building Simple AI Workflows for Day-to-Day Retail Tasks
Course Info
Prerequisite
The following knowledge is assumed
Software Requirement
Please download and install the following software prior to the class
Job Roles
Job Roles
- Data analysts
- Financial analysts
- Marketers
- Researchers
Trainers
Trainers
Dr. Alvin Ang is a ACTA certified trainer. Dr. Alvin Ang did his Ph.D., Masters and Bachelors from NTU, Singapore. Previously he was a Principal Consultant (Data Science) as well as an Assistant Professor. He was also 8 years SUSS adjunct lecturer. His focus and interest is in the area of real world data science. Though an operational researcher by study, his passion for practical applications outweigh his academic background. He owns a startup externally.
Dwight Nuwan Fonseka is Head of Data Science at Plano Pte. Ltd. and an ACLP-certified trainer with deep expertise in data analytics, machine learning, and AI applications. He has extensive hands-on experience developing predictive models, RShiny dashboards, and deep learning solutions using R, Python, TensorFlow, and Keras. With a strong professional background in healthcare, finance, and customer analytics, Dwight brings an applied perspective to teaching AI, focusing on both the opportunities and risks of emerging technologies.
Review
Customer Reviews (9)
- Will Recommend Review by Course Participant/Trainee
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Nil (Posted on 5/21/2018)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Might Recommend Review by Course Participant/Trainee
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The agenda is well structured and the content is good. It would be better if this is 2 day course with more hands on practice.1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
The lecturer is friendly and passionate about the subject, and the quiet environment is excellent for the class (Posted on 2/26/2018) - Will Recommend Review by Course Participant/Trainee
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Weekend is better for me. For today, i have to use my annual leave. Even i want to attend some courses, weekdays are not good for me. (Posted on 12/12/2017)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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May wish to consider putting together all the visualization plots and create a gallery for the course promotional materials1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
Can send participants the list of packages to install in advance to save on downloading and installing time (Posted on 8/28/2017)
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