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Course Details
Course Details
What You'll Learn
This course prepares you for the AB-731 certification exam, covering all official skills measured and their approximate weightings:
Domain 1 Identify the business value of generative AI solutions (35-40%)
- Describe how generative AI differs from other types of AI, and select a generative AI solution to meet a business need
- Describe AI model types, including pretrained and fine-tuned models
- Explain cost drivers including tokens and ROI, and challenges such as fabrications, reliability and bias
- Identify when generative AI provides business value, including scalability and automation
- Apply prompt engineering, grounding requirements and retrieval-augmented generation (RAG)
- Understand the impact of data quality, secure AI, machine learning value and lifecycle, and AI security considerations
Domain 2 Identify benefits, capabilities, and opportunities for Microsoft AI apps and services (35-40%)
- Map business processes and use cases to Microsoft 365 Copilot and Microsoft Copilot
- Understand capabilities across Copilot versions, Copilot Chat web and mobile, and Microsoft 365 apps
- Understand Microsoft Copilot Studio and Microsoft Graph capabilities
- Identify benefits of an integrated Microsoft AI solution, including risk mitigation and safety
- Identify when to use Researcher or Analyst in Copilot, and when to build, buy or extend
- Map use cases to Foundry Tools, match an AI model to a business need, and understand Microsoft Foundry benefits
Domain 3 Identify an implementation and adoption strategy for Microsoft AI apps and services (20-25%)
- Explain the importance of responsible AI and establish AI governance principles
- Establish an AI council for strategy, oversight and cross-functional alignment
- Ensure solutions meet responsible AI standards: fairness, reliability, safety, privacy, security, inclusiveness, transparency and accountability
- Plan AI adoption: establish an adoption team, identify common barriers, and run an AI champions program
- Understand potential impacts to data, security, privacy and cost
- Understand Copilot license types and Foundry Tools subscription models
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Year Group : 21-65 years old
Minimum Software/Hardware Requirement
Software:
You need to sign up a Azure account (Credit Card is required).
Hardware: Windows and Mac Laptops
Job Roles
Job Roles
- Software Developer
- Application Developer
- Cloud Solutions Architect
- IT Professional
- Systems Engineer
- Backend Developer
- Full Stack Developer
- DevOps Engineer
- Quality Assurance Tester
- Data Analyst
- Business Intelligence Developer
- Technical Consultant
- Infrastructure Consultant
- Storage Administrator
- Database Administrator
Trainers
Trainers
Agus Salim is an experienced IT solutions and cybersecurity professional with a strong foundation in cloud infrastructure and project management. With over a decade of experience in systems integration, software development, and IT security across both enterprise and consulting environments, he brings a practical understanding of secure system design and deployment. His credentials include PMP, CompTIA Security+, CEH, and AWS Certified Cloud Practitioner, reflecting his balanced expertise in governance, risk management, and cloud operations. Agus has worked with leading organizations such as Citi and Check Point Software Technologies, providing hands-on technical and security support across multi-cloud platforms.
Kishan Raaj is a Microsoft Certified Azure Data Scientist and SAP Certified Application Specialist with over 20 years of experience in enterprise IT, data engineering, and software development. He has led major digital transformation projects across Asia for clients such as Accenture, Hitachi, and Singapore Power, specializing in Azure, Power Platform, and machine learning integration. A WSQ-certified ACTA trainer with over 15,000 hours of teaching experience, Kishan is known for his ability to make complex technical concepts accessible and practical.
In “Microsoft Azure Developer Associate (AZ-204),” Kishan equips learners with the skills to build secure, high-performance cloud applications using Azure SDKs, APIs, and DevOps pipelines. His sessions focus on developing scalable solutions through Azure Functions, storage management, and identity integration with Microsoft Entra ID. By drawing from his extensive industry experience, he enables learners to confidently apply Azure tools to build efficient and future-ready cloud applications.
Alec Tan is an IT trainer and systems engineer with over 20 years of experience spanning IT technical support, system integration, and IT training. He holds multiple CompTIA certifications, including A+, Network+, and Server+, and is also WSQ ACLP-certified, equipping him with both the technical expertise and the pedagogical skills to deliver effective training. His professional career includes roles as a Network Systems Engineer at McKinn International and freelance IT trainer at Nexus Academy, where he taught Office 365, Big Data, Artificial Intelligence, and CompTIA certification programs.
With strong technical competencies in Microsoft Windows Server, desktop and laptop support, and IT infrastructure management, Alec brings a wealth of hands-on experience to Security+ training. His teaching emphasizes practical learning, covering key Security+ domains such as threat management, identity access, cryptography, and risk mitigation. By combining deep technical knowledge with a learner-focused approach, Alec ensures participants are well-prepared to achieve Security+ certification and apply cybersecurity principles in real-world IT environments.
Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers
Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.
is a results-driven data scientist and financial services professional with over two decades of experience in data analytics, visualization, and business intelligence. As a Senior Partner and Lead Data Scientist at Big Data Venture Capital, he has led consulting projects, curriculum development, and training operations for blue-chip firms, equipping professionals with practical skills in Microsoft Power BI, Python, and advanced data analytics. His expertise in data acquisition, cleaning, feature engineering, ETL, and visualization ensures that organizations can harness Power BI to transform raw data into actionable insights for strategic decision-making.
In addition to his industry leadership, Mr. Peh is a certified adult educator with the WSQ Advanced Certificate in Learning and Performance (ACLP) and has delivered numerous Power BI and data science courses through NTUC LearningHub and other training providers. His ability to merge technical expertise with pedagogy has made him a trusted trainer, empowering professionals to build interactive dashboards, automate reporting workflows, and adopt data-driven cultures. With a unique blend of hands-on technical mastery and proven teaching experience, Mr. Peh has established himself as a credible authority in Power BI and business intelligence solutions
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