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Voice and Video Agents with n8n

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Voice and Video Agents with n8n

Course Code: C500

1 Review(s) | Add Your Review

What's This Course About

Bring your business communications to life with our hands-on Voice and Video Agents with n8n course. AI agents can now speak to your customers on the phone and appear on screen as lifelike video avatars—answering enquiries, taking bookings, delivering training and presenting your products around the clock. In this practical 1-day course, you will learn how to build both voice agents and video agents using n8n, the popular no-code workflow automation platform—no programming background required.

Through guided exercises, participants will build AI voice agents that listen, think and talk—wiring up speech-to-text, large language models and text-to-speech in n8n workflows and connecting them to phone and chat channels. You will then create AI video agents that generate talking-head avatar videos automatically and publish them to your audience. By the end of the course, you will be able to deploy voice and video agents that handle customer conversations and content production for your organisation.

Course Fee

$350.00 (GST-exclusive)
$381.50 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Voice Agent

  • Introduction to AI Voice Agents and the n8n Automation Platform
  • Building Voice Agent Workflows with Webhooks and AI Agent Nodes
  • Speech-to-Text and Text-to-Speech Integration with Whisper and ElevenLabs
  • Connecting Voice Agents to Phone and Chat Channels
  • Voice Agent Use Cases: Customer Service, Bookings and Enquiry Hotlines

Topic 2: Video Agent

  • Introduction to AI Video Agents and Digital Avatars
  • Generating Talking-Head Avatar Videos with AI Video APIs in n8n
  • Automating End-to-End Video Production Workflows
  • Building Video Agents for Marketing, Training and Customer Engagement
  • Publishing and Distributing AI Videos to Social Media Automatically

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • AI Digital Human Specialist
  • AI Application Developer
  • AI Solutions Architect
  • Human-Machine Interaction Designer
  • AI Project Manager
  • Educational Technology Specialist
  • Digital Transformation Consultant
  • AI Integration Specialist
  • Business Intelligence Analyst
  • Customer Experience Manager (CX Manager)
  • AI Algorithm Engineer
  • Learning and Development (L&D) Consultant
  • AI Usability Analyst
  • Service Automation Specialist
  • AI Compliance and Ethics Officer
  • Innovation and Technology Manager
  • AI Product Designer
  • AI-Driven Customer Support Manager
  • Digital Learning Designer
  • AI Performance Analyst

Trainers

Trainers

Terence Ee is an experienced IT leader and consultant with more than 25 years of expertise in technology management, information systems, and digital transformation. He has served as Chief Information Officer at the Supreme Court of Singapore and Vice President of Information Systems at Senoko Energy, where he led major IT modernization projects. Since 2017, he has worked as an independent consultant and ACLP-certified trainer, specializing in guiding SMEs and enterprises in adopting future-ready digital platforms. As a WSQ-accredited trainer, Terence delivers programs in digital collaboration, IT governance, and productivity tools. His facilitation emphasizes case studies, simulations, and hands-on practice, enabling learners to apply modern IT systems such as Microsoft 365 and Google Workspace to improve collaboration and business efficiency. With his leadership background and deep IT expertise, Terence prepares learners to thrive in digitally transforming environments.
CY Quah is an ACLP-certified trainer and data science professional with extensive experience in Python, NLP, and machine learning. He has led AI training programs for SAP, Temasek Polytechnic, and IMDA under the SGUnited Mid-Career Pathways initiative, and has delivered corporate workshops on text analytics, recommender systems, and chatbot development. His expertise includes applying NLP tools such as NLTK, spaCy, and Gensim for sentiment analysis, topic modeling, and text classification.

Dr. Alfred Ang is the founder of Tertiary Courses. He is a serial entrepreneur. He founded OSWeb2Design Singapore Pte Ltd in 2007 offering web development, e-commerce store development, graphics design, ebook publishing, mobile apps development, and digital marketing services. He established the first online gardening store in Singapore, Eco City Hydroponics Pte Ltd in 2000, offering a wide range of gardening products such as seeds, plant nutrients, hydroponics kits etc. Eco City Hydroponics has become the most popular and successful gardening store in Singapore. He founded Tertiary Infotech Pte Ltd in 2012 and transformed the business to a training platform, Tertiary Courses in 2014. Tertiary Courses offers a wide range of SkillsFuture courses for PMETs to upgrade their skills and knowledge. He also established Tertiary Courses Malaysia in 2016. He also founded Tertiary Robotics in 2015 offering Arduino, Raspberry Pi, Microbit and Robotics products
Dr. Alfred Ang earned his Ph.D. from National University of Singapore in 2000, majoring in Electrical and Electronics Engineering. He also completed an online MBA course with U21 Global based in Australia. He obtained his B.Sc (Hons) from National University of Singapore in 1992, majoring in Physics. He topped his Physics cohort for 3 consecutive years and funded his degree study with Book price, awards and tuition. He has worked in Defence, Electronics and Semiconductor Industries. His current interests include Machine Learning, Deep Learning, Artificial Intelligence, Internet of Things, Robotics and Programming.
Dr. Alfred Ang is a ACTA certified trainer. He was Distinguished Toastmasters (DTM) and Senior Member of IEEE. He has published more than 20 peer reviewed papers and co-inventors for more than 20 inventions.

Ken Yuen is an ACTA-certified adult educator specializing in STEM education, IoT systems, and programming. With a background in electrical and electronics engineering from NTU, he has conducted WSQ and SkillsFuture courses in Arduino, Raspberry Pi, micro:bit, Jetson Nano, and Python. He is also a registered MOE instructor, having taught coding and robotics programs in over 50 schools, equipping students and professionals alike with practical IoT and programming skills. In his IoT courses, Ken focuses on hands-on experimentation with microcontrollers, sensors, and automation systems. His prior experience as a Technical Consultant at Anson Engineering saw him develop IoT-based SCADA and temperature monitoring systems for industrial applications, giving him strong industry insight. By blending educational expertise with technical project experience, Ken ensures learners develop the confidence to build, test, and apply IoT solutions in real-world contexts.

Review

Customer Reviews (1)

will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course was very fast paced and I ended the day exhausted. But after reviewing the codes, a lot of it become right away helpful for my work. Some concepts and applications for Arima and Prophet are still not super clear to me, but I now know how to apply them to my data and will backtest from there. The backtest sample at the end of the teachers code is very helpful, it would deserve some actual lesson time.

Zoom is not ideal, unless you have access to two screens. But woodlands is also super far for a lot of people , maybe you could consider face to face class in some other places like Starbucks for those classes with very few students?
(Posted on 9/8/2022)

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