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Course Details
Course Details
What You'll Learn
This course prepares you for the INF-104 certification exam, covering all official exam domains:
Domain 1 Cloud Concepts
- Explain cloud advantages to stakeholders (infrastructure, IaaS/PaaS/SaaS, faster/cheaper app building)
- Explain cost to stakeholders (compute/data/network costs, support plans for PASR, ROI)
- Explain performance, reliability (SLA, disaster recovery/backup), and availability to stakeholders
- Explain scalability to stakeholders (auto-scaling rules based on demand)
- Recommend off-the-shelf (e.g. Office 365, Adobe Express) vs custom cloud solutions (Azure, AWS, Google Cloud, IBM Cloud)
Domain 2 Developing Cloud Architecture
- Choose between public, private, and hybrid cloud implementations
- Draw an architectural diagram showing compute/data/network components, logical groupings, and data flows
- Define requirements: virtualization decisions, serverless benefits, networking/storage/memory needs
- Identify how services communicate via APIs
- Create virtual machines (OS, sizing, geographic/latency/legal factors, scaling and backup configuration)
- Identify data storage requirements (structured vs unstructured, capacity, location, security)
Domain 3 Implementing the Cloud Development Life Cycle
- Create content in virtual environments using source-code management systems (e.g. GitHub)
- Perform testing: test cases, scenarios, scripts, and iterative bug reporting
- Structure the overall cloud-based solution: integrate with legacy/third-party systems, choose containers (Docker) vs VMs (Hyper-V) vs microservices
- Deploy applications: deployment strategy, version control, CI/CD pipelines (e.g. GitHub Actions)
Domain 4 Deploying the Application (Managing Cloud Operations)
- Manage operational costs via usage-based pricing and scale up/down cost-effectively
- Develop business continuity and disaster recovery policy (risk scenarios, on-prem vs offsite backup)
- Provide support to users (security policies, application/hardware support, training tools)
- Monitor cloud systems: log events, monitor hardware/software dashboards, configure alerts/notifications
Domain 5 Understanding Cloud Governance
- Comply with privacy and regulatory requirements (HIPAA, PDPA, FERPA, COPPA, GDPR, CCPA, NIST/ISO frameworks)
- Comply with ethical guidelines (bias, transparency, accountability in prebuilt services)
- Manage cloud security: identity verification/MFA, access policies (least privilege, custom vs vendor roles), data encryption, intrusion detection/firewalls
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Cloud Support Specialist
- Cloud Computing Associate
- Junior Cloud Engineer
- IT Specialist (Cloud)
- DevOps Assistant
- Cloud Operations Analyst
- Technical Support Engineer
- IT Infrastructure Assistant
- Cloud Systems Administrator
- Systems Analyst
- Cloud Solutions Architect (Entry-Level)
- Junior DevOps Engineer
- Application Deployment Specialist
- Cloud Security Assistant
- Cloud Governance Analyst
- Disaster Recovery Planner
- Cloud Developer
- Virtualization Technician
- Platform Support Engineer
- IT Compliance Assistant
Trainers
Trainers
Terence Ee is an experienced IT leader and consultant with more than 25 years of expertise in technology management, information systems, and digital transformation. He has served as Chief Information Officer at the Supreme Court of Singapore and Vice President of Information Systems at Senoko Energy, where he led major IT modernization projects. Since 2017, he has worked as an independent consultant and ACLP-certified trainer, specializing in guiding SMEs and enterprises in adopting future-ready digital platforms.
As a WSQ-accredited trainer, Terence delivers programs in digital collaboration, IT governance, and productivity tools. His facilitation emphasizes case studies, simulations, and hands-on practice, enabling learners to apply modern IT systems such as Microsoft 365 and Google Workspace to improve collaboration and business efficiency. With his leadership background and deep IT expertise, Terence prepares learners to thrive in digitally transforming environments.
Praveen Dayal is a senior IT leader and project management specialist with extensive global experience in banking, finance, manufacturing, and technology. He holds multiple international certifications, including PMP®, PMI-ACP, ASM, CISA, CISM, CRISC, and ACLP, reflecting his strong expertise in project management, risk governance, and agile practices. His career spans senior leadership roles where he successfully led large-scale IT projects, digital transformation programs, and enterprise system implementations across multiple industries.
As an ACLP-certified trainer, Praveen has delivered Agile and Scrum-focused programs that empower IT and business professionals to adopt iterative, value-driven project management approaches. He integrates real-world case studies, simulations, and agile practices into his teaching, enabling participants to understand how agile frameworks can be applied beyond software development into IT projects and enterprise change management. His pragmatic and structured approach ensures learners acquire actionable skills to deliver IT projects with agility, efficiency, and business alignment.
Agus Salim is an experienced IT solutions and cybersecurity professional with a strong foundation in cloud infrastructure and project management. With over a decade of experience in systems integration, software development, and IT security across both enterprise and consulting environments, he brings a practical understanding of secure system design and deployment. His credentials include PMP, CompTIA Security+, CEH, and AWS Certified Cloud Practitioner, reflecting his balanced expertise in governance, risk management, and cloud operations. Agus has worked with leading organizations such as Citi and Check Point Software Technologies, providing hands-on technical and security support across multi-cloud platforms.
Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project.
Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States.
Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philipines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc.
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