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Effective Leadership Training

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

12 Woodlands Square #07-85/86/87 Woods Square Tower 1, Singapore 737715. 5 mins walk from Woodlands (NS9) MRT station.

The venue is disabled-friendly.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Effective Leadership Training

Course Code: C904

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What's This Course About

Embark on a transformative journey with our Effective Leadership Training designed for aspiring and seasoned leaders alike. Dive deep into fostering self-awareness, developing emotional intelligence, and understanding the critical role of integrity and honesty in leadership. Grasp the significance of resilience, adaptability, and vision in driving innovation and navigating challenges with finesse.

Sharpen your communication strategies to build enduring relationships and deftly resolve conflicts. Equip yourself with astute decision-making skills that cater to both risks and opportunities. Discover the art of delegation, leveraging the unique strengths of your team, and inspiring unmatched motivation and engagement among your members, all aimed at positioning you as an outstanding leader in today's dynamic corporate landscape.

Funding Options

No funding is available for this course

Course Fee

$700.00 (GST-exclusive)
$763.00 (GST-inclusive)

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Cancellation & Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commences.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to Effective Leadership

  • Understanding the importance of effective leadership
  • Leadership styles and their impact on team performance
  • Key traits and skills of effective leaders
  • Self-assessment and reflection

Topic 2: Communication and Collaboration

  • Effective communication techniques for leaders
  • Active listening and feedback
  • Collaborating across different teams and departments
  • Handling difficult conversations and giving feedback

Topic 3: Decision Making and Problem Solving

  • Decision-making frameworks and models
  • Analyzing and interpreting data
  • Managing risk and uncertainty
  • Making ethical decisions

Topic 4: Motivation and Performance

  • Understanding motivation and its role in performance
  • Creating a motivating work environment
  • Setting SMART goals and measuring success
  • Managing performance and providing constructive feedback

Topic 5: Conflict Resolution and Negotiation

  • Understanding different types of conflict and their causes
  • Strategies for resolving conflicts
  • Negotiation techniques for leaders
  • Managing difficult conversations and emotions

Topic 6: Team Building and Management

  • Building high-performing teams
  • Managing diversity and inclusion
  • Team dynamics and roles
  • Creating a culture of trust and accountability

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • People who aspire to be an effective leader

Trainers

Trainers

Tan Teck Hwa brings extensive professional experience in business management, customer relations, and service leadership, with a proven track record of helping organizations strengthen client satisfaction and operational excellence. His career includes guiding teams through change management, process improvements, and customer-focused strategies that enhance business outcomes. He is deeply familiar with service quality standards and WSQ competency frameworks, making him well-positioned to help learners meet professional benchmarks in customer service.

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